Careers

Friday, January 22, 2016

SCOOP NYC – P/T STYLIST

Scoop NYC, the iconic New York City boutique for men and women, brings to you a highly edited selection of the season’s best fashion items from both internationally acclaimed and young emerging designers. The store is merchandised as the “Ultimate Closet” offering style savvy customers the season’s best fashion all under one roof.

SCOOP NYC is seeking Full Time Stylist. Qualified candidates should be sales driven, goal oriented while multi-tasking in a fast paced environment and understand the importance of building relationships with clients beyond the initial sale. A minimum of 1-3 years retail experience in a luxury/fashion company is required. Resumes can be submitted to Llanders@scoopnyc.com

Tuesday, January 19, 2016

FIVE AND TEN – SALES ASSOCIATES

We are currently seeking entrepreneurial, driven and dynamic Sales Consultants with excellent client development skills. Must be focused on building sales volume, establishing and maintaining customer relationships and being a team player. We offer our customers the finest assortment of Women’s & Men’s Designer & Contemporary apparel, Handbags, Shoes, Accessories, Cosmetics, Fragrances, & Gifts.

RESPONSIBILITIES:

  • Build and maintain client relationships through effective use of selling skills and proactive client outreach
  • Provide exceptional customer service experience
  • Develop strong product knowledge across all categories
  • Achieve individual sales goals
  • Demonstrate interest and ability to work as part of a team
  • Execute operational tasks as per company directives

QUALIFICATIONS:

  • 2+ years of sales experience preferably in a luxury retail
  • Must be motivated and results-driven
  • Excellent interpersonal and communication skills
  • Knowledge of fashion industry and competitive market
  • Proactive ability to multi-task and prioritize
  • Ability to work a flexible schedule based on business needs
  • Demonstrated ability to work in a team focused environment

Please email inquiries and/or resumes to Cindy Hathcock at cindy.hathcock@fortyfiveten.com.

Tuesday, January 19, 2016

RAG & BONE – SALES ASSOCIATES

rag & bone is currently seeking full-time and part-time Sales Associates to join our team.

RESPONSIBILITIES:

  • Drive sales and obtain sales goals through excellent customer service and clienteling
  • Demonstrate brand and product knowledge during all interactions with customers and co-workers
  • Follow all company policies and procedures to ensure operational excellence in the front and back of house
  • Help to ensure the sales floor is fully stocked and merchandised according to company guidelines at all times
  • Assist or participate in company initiatives involving selling, service, stock, visual merchandising, etc.

QUALIFICATIONS:

  • At least 2+ years of specialty retail experience
  • Exceptional communication and interpersonal skills
  • Passion for our brand and customer service
  • Knowledge of fashion industry and competitive market
  • Demonstrated ability to work in a team focused environment

Please email inquiries and/or resumes to Rachel Zacharias at rachel.zacharias@rag-bone.com.

Tuesday, January 19, 2016

Shinola/Detroit – Key Holders and Sales Associates

Shinola/Detroit is coming to Highland Park Village December 2015! We are searching for entrepreneurial minded individuals ready to join our dynamic and revolutionary retail team as key holders and sales associates.  If you are dedicated to providing the best customer service experience, we are looking for you! Shinola is experiencing explosive growth and looking for exceptional employees to make a significant contribution at the start of what we believe will become an iconic American brand.

Come join us!!! Shinola combines top creative talent with seasoned executives. Shinola is led by a team of industry leaders with a true entrepreneur spirit. As a member of a highly talented and experienced team, you will work in creative-driven environment focused on growing our business while having fun.

The ideal candidates are dynamic, friendly, open minded and passionate and knowledgeable about fashion and our brand.

Apply online at www.shinola.com/careers

Tuesday, January 12, 2016

ST. JOHN – SALES ASSOCIATE

POSITION SUMMARY STATEMENT
The Sales Associate is responsible for contributing to the store sales by providing The St. John Experience level of service to all internal and external clients, building rapport with clients, clienteling, supporting the management team and representing St. John.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Consistently demonstrates Relationship Selling Skills to achieve and exceed planned daily, weekly and monthly sales goals set by Store Management
  • Demonstrates the Relationship Selling Skills from the 5 Star Service program to actively develop new clients and further develop existing client relationships
  • Demonstrates behavior that reflect the Guiding Principles
  • Maintains client book to standard and generates sales utilizing the client book through appointments and daily correspondence with clients
  • Demonstrates strong product knowledge; keeps updated on new products, marketplace and fashion trends
  • Promotes and supports the St. John customer loyalty programs
  • Demonstrates high degree of professionalism in communication, attitude and teamwork with clients, peers and management team
  • Demonstrates proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e-mail, and written communication)
  • Understands and performs all POS functions accurately, professionally and within Company guidelines
  • Has a strong knowledge of the alteration process and fitting a client for alterations
  • Assists in merchandising and maintaining the appearance of the store according to St. John standards
  • Maintain store, lunchroom, stockroom and bathroom to Company standards
  • Assists in the preparation and execution of stores physical inventories and actively participates in resolving inventory discrepancies
  • Actively contributes to non-selling activities and loss prevention initiatives
  • Demonstrates high level of quality in work, attendance and appearance
  • Actively participates in Monthly Touch Bases and follow-ups
  • Attend all required Store Meetings
  • Maintains standards of cleanliness and organization
  • Adheres to all Company Policies & Procedures
  • Adhere to Timekeeping procedures
  • Adhere to local, state and federal laws

ADDITIONAL RESPONSIBILITIES:

  • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
  • Demonstrates high level of quality work, attendance and appearance
  • Adheres to all Company Policies & Procedures and Safety Regulations
  • Adheres to local, state and federal laws
  • Additional responsibilities assigned by supervisor related to your position/department
  • Ability to work varied hours, nights, days and weekends to support the business needs.
  • Model the “St. John Way”

MINIMUM QUALIFICATIONS:
Competencies:

  • Adaptability
  • Client Focus
  • Communication
  • Decision Making
  • Embraces Change
  • Honesty and Integrity
  • Initiative
  • Innovation
  • Leadership
  • Motivator
  • Optimistic
  • Professionalism
  • Results Orientated
  • Solutions Orientated
  • Teamwork
  • Time Management
  • Thoroughness

EDUCATION/EXPERIENCE:

  • 2-3 years sales experience in a luxury brand retail store
  • Understands the luxury client
  • Loyal client base or experience with clienteling
  • Worked in a clienteling environment and has built a loyal client base
  • Ability to work varied hours: nights, days and weekends to support the business needs

TO APPLY:
Please visit www.sjkcareers.com

Tuesday, January 12, 2016

HADLEIGH’s – Sales Associate

Hadleigh’s is a luxury retail boutique and atelier in Dallas, with a second location in Manhattan, for Italian made women’s RTW, men’s clothing, accessories, and fine leather goods. All positions are responsible for providing superior customer service and developing relationships that will repeat in business. Associates are responsible for product and image representation while maintaining the Hadleigh’s brand.

  • Dallas – Sales Associate – qualified full time candidate with previous experience of at least 2+ years in luxury retail. Candidate should be sales driven and goal oriented and understand the importance of building relationships with clients. Position needs to be filled by a candidate willing to work weekends and flexibility with schedule.
  • New York City – Sales Associate – qualified full time candidate with previous experience of at least 2+ years in luxury retail. Candidate should be sales driven and goal oriented and understand the importance of building relationships with clients. Position needs to be filled by a candidate willing to work weekends and flexibility with schedule.

Please e-mail resumes or inquiries to: alexa@hadleighs.com

Monday, December 21, 2015

Etro – Sales Professional

2 years of luxury retail selling experience required.

Please forward your resume and cover letter to Danielle.maurer@etro.com.

Tuesday, December 15, 2015

FILSON – Retail Sales Associate – Key Holder

ABOUT FILSON
In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available.

Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.

Responsibilities:

  • Build and service book of clienteling
  • Provide a luxury experience to all store clientele
  • Develop and maintain strong knowledge of the Filson product
  • Perform duties related to opening and closing store, including financial and security
  • Maintain store merchandising standards per VM guidelines
  • Stocking and maintaining size runs on sales floor
  • Keeping store appearance to the Filson standard

Note:   This job description is not meant to be all-inclusive.  Employee may be required to perform other duties to meet the ongoing needs of the organization.

Qualifications:

  • Enthusiastic approach to the brand
  • Natural ability toward sales and customer interaction
  • Previous experience in retail store front
  • Customer service skills
  • Friendly and outgoing
  • Committed to superior service
  • Energetic and dependable
  • Motivated and results driven
  • Ability to work weekends, holidays and evenings
  • Team player
  • Basic math skills

Requirements:

  • Able to stand for 8 hours
  • Able to lift and carry 30 pounds
  • Able to reach overhead
  • Able to pull clothing and luggage from shelves
  • Able to bend, kneel, or stoop
  • Able to work weekends, holidays and evenings.

Filson is an equal opportunity employer.  We believe that every employee has the right to work in surroundings that are free from all forms of unlawful discrimination.  It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law.  Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.

With regard to applicants or employees with disabilities, the company offers what the law refers to as “reasonable accommodation” to enable a person to perform his or her job.

To apply, please visit www.filson.com/careers.

Tuesday, December 15, 2015

FILSON – Part-Time Sales Associate

ABOUT FILSON
In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available.

Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.

Responsibilities:

  • Build and service book of clientele.
  • Provide a luxury experience to all store clientele.
  • Develop and maintain strong knowledge of the Filson product.
  • Perform duties related to opening and closing store.
  • Maintain store merchandising standards per VM guidelines.
  • Stocking and maintaining size runs on sales floor.
  • Keeping store appearance to the Filson standard.

Qualifications:

  • Must have high school degree or equivalent.
  • Previous experience in retail store front.
  • Enthusiastic approach to the brand.
  • Natural ability toward sales and customer interaction.
  • Customer service skills.
  • Friendly and outgoing.
  • Committed to superior service.
  • Energetic and dependable.
  • Motivated and results driven.
  • Ability to work weekends, holidays and evenings.
  • Team player.
  • Basic math skills.

Requirements:

  • Able to stand for 8 hours.
  • Able to lift and carry 30 pounds.
  • Able to reach overhead.
  • Able to pull clothing and luggage from shelves.
  • Able to bend, kneel, or stoop.
  • Able to work weekends, holidays and evenings.

Note:   This job description is not meant to be all-inclusive.  Employee may be required to perform other duties to meet the ongoing needs of the organization.

Filson is an equal opportunity employer.  We believe that every employee has the right to work in surroundings that are free from all forms of unlawful discrimination.  It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law.  Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.

With regard to applicants or employees with disabilities, the company offers what the law refers to as “reasonable accommodation” to enable a person to perform his or her job.

To apply, please visit www.filson.com/careers.

Wednesday, November 25, 2015

JAMES PERSE – FULL TIME KEY HOLDER 

REQUIREMENTS
Prior experience in a retail/boutique store dealing with high-end goods, and clientele oriented sales.
Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the James Perse brand life-style.

KEY RESPONSIBILITIES
Achieve daily, monthly, and annual sales targets.
• Establish relationships with clients and manage communication consistent with James Perse.
• Ensure the highest standards of client service are maintained at all times.
• Maintain the selling floor and merchandise.

QUALIFICATIONS / PRIOR EXPERIENCE
• Prior experience working in a luxury environment.
• Strong interpersonal and communications skills both verbal and written.
• Strong independent work ethic, excellent time management skills, and high level of integrity.

EDUCATION / CERTIFICATIONS
• High School Diploma or GED required.
• College Degree preferred.

JAMES PERSE

James Perse Enterprises, Inc. has successfully introduced its unique take on the Southern California lifestyle to the world. With visionary focus, Perse has expanded the company to include James Perse Standard, James Perse Los Angeles, James Perse Home and James Perse Malibu, each line defined by premium fabrics and Perse’s signature designs. James Perse Enterprises, Inc. enters its second decade with the perfect basis for continued global expansion – absolute dedication to its swiftly growing, intensely loyal clientele. At James Perse Enterprises, Inc. we set superior standards for our products and our employees. We seek talented people with diverse backgrounds and experiences who would be assets to our brand. We are seeking responsible, committed, and highly energetic retail professionals with a developed sense of contemporary style and exceptional customer service.

James Perse offers a competitive compensation package. Full-time positions are eligible for Company sponsored benefits.

Please apply directly on our website: http://jamesperse.applytojob.com/apply

Monday, October 26, 2015

SEASIDE LUXE – Stock Associate

ORGANIZATION
Founded in 2008, Seaside Luxe is a retail management firm that specializes in the design, development and management of luxury retail boutiques at five-star hotels and resorts around the world. The Seaside Luxe retail concept is tailored to reflect the unique ambiance and culture of each resort destination with elements from local and international sources to maintain authenticity within a stylish and sophisticated retail environment. For more information, please visit www.seasideluxe.com.

POSITION OVERVIEW
The stock associate manages the flow of merchandise in and out of the stockroom. S/he is responsible for ensuring that all merchandise is properly received, transferred and/or shipped, and that it is accurately accounted for in the retail system. The stock associate is also expected to conduct regular cycle counts of merchandise to identify any missing merchandise and/or discrepancies in the retail system. The stock associate must also partner with the store staff to ensure that the boutique consistently adheres to the visual merchandising and store standards. At times, the stock associate may be asked to assist clients on the sales floor and must be able to appropriately represent the SSL brand.

ESSENTIAL DUTIES + RESPONSIBILITIES

  • Receive and check-in all merchandise shipments against the packing slips
  • Investigate and resolve any discrepancies between received merchandise and the packing slips
  • Work with store manager and appropriate vendor to return and/or replace damaged merchandise
  • Unpack, ticket, and sensor merchandise
  • Prepare the merchandise for the sales floor (i.e. steam clothing, stuff handbags, etc.)
  • Assist store team with re-stocking and replenishing merchandise on the sales floor
  • Conduct regular cycle counts of merchandise, particularly high-ticket items
  • Bring any inventory discrepancies to Store Management’s attention immediately
  • Investigate merchandise discrepancies in partnership with Store Management
  • Ensure that the stockroom is clean, organized, and that merchandise is clearly labeled and easy to access
  • Maintain an accurate log of in-store merchandise on consignment
  • Ensure that all merchandise in the store is appropriately entered in the retail system
  • Ensure the safety of merchandise and valuable materials in the stockroom in partnership with Store Management
  • Ensure that the trash is inspected by Store Management before removing from the store
  • Maintain security of receiving door to ensure that merchandise is secure at all times
  • Prepare merchandise for repairs, and maintain a repair log in partnership with Store Management
  • Prepare and ship merchandise to clients, other store locations, and/or back to the vendor

Perform other tasks as needed and/or assigned by Store Management

Key Attributes:

  • Communication Skills
  • Customer Focus
  • Flexibility
  • Integrity and respect
  • Organizational Skills
  • Presentation Skills
  • Strong Ability to Multi-task

Job Requirements:

  • Minimum 2-3 years of experience in retail or warehouse environment
  • Proficiency in POS or similar retail system
  • Basic knowledge of Microsoft Office
  • Foreign language skills a plus

Education:

  • High School Graduate or Equivalent required

Tuesday, October 20, 2015

COLE HAAN – Retail Assistant Store Manager

Support Store Manager and Sr. Assistant Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus Operations, Brand and Talent. Ensure consistent implementation of store responsibilities including day to day store operations.

CORE ACCOUNTABILITIES:

  • Achieve/Exceed personal and store sales goals and performance metrics through the implementation of revenue building strategies.
  • Coach and develop staff to exceed individual and store goals.
  • Coach and develop staff to provide a world class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges.
  • Supports the Store Manager and Senior Assistant Store Manager in the achievement of all financial and operational objectives with regards to expense control, Loss Prevention audits/checklists, and weekly reports.
  • Monitor and maintain compliance of all company policies and procedures to make sound business decisions and communicate/educate all staff members
  • Partners with the Store Manager and Senior Assistant Store Manager on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies.
  • Communicates with Store Manager, Senior Assistant Store Manager and/or directly to Corporate partners regarding product mix, trends and needs
  • Holds store keys and regularly participates in store opening and closing functions.

Requirements:

  • BA in Business Administration, or related field preferred
  • 2-3 years of high volume store management experience.
  • Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include regular nights, weekends, long and short shifts.
  • Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
  • Strong Computer skills: POS Systems and Microsoft Office, Math Skills and Phone Skills
  • Staff Development Experience: Knowledge in staffing, coaching, counseling, training and development.
  • Able to accomplish multiple tasks in a fast-paced environment
  • Able to work effectively with others in a team-oriented environment and provide excellent customer service
  • Able to effectively communicate in verbal and written English
  • Ability to lift, push, and pull up to 25-50 pounds occasionally
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.

Please contact the store manager, Meagan Brister at Meagan.Brister@colehaan.com for further information.

Sunday, September 27, 2015

SCOOP NYC – STYLIST

Scoop NYC, the iconic New York City boutique for men and women, brings to you a highly edited selection of the season’s best fashion items from both internationally acclaimed and young emerging designers. The store is merchandised as the “Ultimate Closet” offering style savvy customers the season’s best fashion all under one roof.

SCOOP NYC is seeking Full Time Stylist. Qualified candidates should be sales driven, goal oriented while multi-tasking in a fast paced environment and understand the importance of building relationships with clients beyond the initial sale. A minimum of 1-3 years retail experience in a luxury/fashion company is required.

Resumes can be submitted to Lauren Landers at Llanders@scoopnyc.com.

Thursday, September 17, 2015

ALICE AND OLIVIA – SALES SUPERVISOR

Sales Supervisor ensures that associates are utilizing all tools provided by the company in order to provide excellent customer service and increase business profits. The Sales Supervisor must be fluent in all areas of management including sales, operations, and visual and be able to effectively execute the daily managerial tasks in the absence of the Store Manager or Assistant Manager.

RESPONSIBILITIES:

SALES GENERATION

  • Responsible for leading and motivating the team to drive sales and productivity
  • Accountable for reaching personal sales goals and contributing in achieving the store goal
  • Ensure that each customer receives outstanding customer service while satisfying company selling culture
  • Continue to develop personal sales techniques and assist in the development of associates’ sales
  • Demonstrate an in-depth knowledge of merchandise and teach all full and part time associates
  • Train and coach staff on the sales floor with the use of Selling Tools provided by the company
  • Maintain a client book so that it is accessible for use by Management at any time
  • Develop and maintain long lasting client relationships by establishing a returning client base
  • Develop and maintain consignment client relationships, contributing to monthly sales with a minimum of 5% consignment sell through
  • Personally maintain a UPT above company standard of 2.0 and motivate and train staff to do the same
  • Satisfy company KPI requirements, consistently hitting a minimum of 3/6 KPI’s.

HUMAN RESOURCES

  • Assist the Store Manager and Assistant Manager in recruiting and training employees
  • Assist the Store Manager and Assistant Manager in completing staff performance evaluations
  • Encourage Sales Associates to take ownership for their sales and sales performance
  • Understand payroll process to ensure integrity of payroll and in the absence of the Store Manager or Assistant Manager
  • Ensure image and grooming standards are reflective of the brand and adhered to at all times

VISUAL

  • Assist the Store Manager and Assistant Manager in merchandising directives
  • Ensure the interior and exterior of the store is maintained to company standards
  • Identify and communicate product concerns to the Store Manager and Assistant Manager
  • Communicate inventory needs to Store Manager and Assistant Manager
  • Assist in processing and replenishing merchandise and monitoring floor stock

OPERATIONS

  • Responsible for knowing and executing daily operations of opening and closing procedures
  • Ensure facility maintenance, presentation, and organization are up to company standards
  • Ensure cash control procedures are properly followed, including: bank deposits, safe funds and petty cash
  • Ensure deliveries are properly processed in a timely manner
  • Monitor the movement of all inventory and ensure that staff adheres to all shipping and receiving policies and procedures

JOBS ARE SUBJECT TO CHANGE FOR PERSONAL GROWTH, ORGANIZATIONAL DEVELOPMENT AND/OR EVOLUTION OF NEW TECHNOLOGIES.
Interested candidates should contact Azzie Khurdajya at Azzie.khurdajya@aliceandolivia.com. Please include your resume with submission.

Monday, March 23, 2015

RALPH LAUREN – LUXURY SALES PROFESSIONAL

Purpose and Scope:
The Luxury Sales Professional’s role is to acknowledge each customer and build a long term client relationship. They shall consistently uphold the Ralph Lauren cultural ethos and deliver service excellence for the purpose of exceeding sales objectives.

Responsibilities:
Self
Takes a proactive approach to self-development and actively gives/receives feedback through one-on-ones and coaching.
Exhibit pride through positive demeanor, body language and personal presentation.
Takes a proactive approach, embrace, action and commit to all training tools provided (service excellence, product knowledge, etc).
Demonstrate professional etiquette through integrity, honesty and respect for others.
Customer

  • Consistently build and develop a proactive clientele business through social engagement, social media and relationship skills.
  • Consistently deliver value added services to enhance customer experience.
  • Acknowledge all customers and treat them as if they were guests in your home at all times.
  • Express humility, kindness and genuine interest in the individual.
  • Anticipate their needs and be responsive with an engaging attitude.
  • Offer the unexpected to create a memorable experience.
  • Create and nurture an enduring relationship.

Brand

  • Actively participate in upholding the brand esthetic in all merchandising activities including but not limited to daily stock maintenance.
  • Demonstrate a true passion and respect for the product.
  • Create an inspirational shopping experience through creative and compelling store environments.
  • Utilize product knowledge and selling tools to strengthen expertise.
  • Ensure wardrobe is consistent with the Ralph Lauren aesthetic.
  • Invest time and energy to learn the history and heritage of our lifestyle brand.
  • Understanding of Made to Measure a plus.

Business Objectives

  • Exceed annual sales volume and business objectives by identifying and actioning innovative business driving opportunities.
  • Leverage selling tools to maximize sales and impart knowledge to the client.

Please forward your resume and cover letter to Kristopher Edel, Kristopher.edel@ralphlauren.com.

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