Careers

Monday, August 31, 2015

BALENCIAGA – FULL TIME SHIPPING/RECEIVING ASSOCIATE

Balenciaga Highland Park Village
French luxury brand carries the full line of Men’s and Women’s Ready to Wear and Accessories designed by Alexander Wang.

Full Time Shipping/Receiving Position
Hours Monday – Friday 9:30am – 6:00pm. Competitive Salary, Full Benefits and Discount for all Gucci Group Brands.

Job Description
Manage all shipping/receiving for luxury boutique, including new receipts, transfers, consolidations and shipping out end of season merchandise.. Responsible for maintaining accurate inventory, resolving inventory discrepancies, weekly electronic cycle counts by department, reconciliation reports and managing Physical Inventory Count once/year. Maintain neat, organized stock room and back stock for selling floor. Order and maintain stock for all store supplies. Process new receipts: steam, sensor and prep new rtw for selling floor, p-touch visual display items. Occasionally assist staff on selling floor.

Requirements
Shipping/Receiving/Inventory Control experience, preferably with a luxury brand. Strong problem solving, organizational and time management skills. Love for fashion.

Candidates please contact Michelle Lacy via email at michelle.lacy@us.balenciaga.com.

Tuesday, August 25, 2015

ALEXANDER MCQUEEN – SALES SUPERVISOR

Role Purpose:
Support the General Manager in day-to-day running of the store. Help to achieve and exceed store targets as well as personal goals. Be an exemplary member of the team when it comes to clienteling, achieving sales, maintaining visual and other company standards and following policies/procedures. Provide support for team members by being an expert and leader on the floor.

Responsibilities:

  • Act as Manager on Duty in the absence of the General Manager.
  • Increase sales and profit through supporting the successful day-to-day running of the store
  • Maximize the success of all associates by supporting them on the floor, answering any questions and leading by example.
  • Consistently achieve and exceed personal and store sales goals.

Requirements:

  • Proven track record of success within a fashion brand, luxury experience preferred.
  • Strong experience with clienteling, sales, store operations and communication skills.
  • Ability to motivate a team and act as a role model at all times.
  • Previous leadership experience is preferred.

Interested candidates should contact Tyler.Catlett@us.alexandermcqueen.com. Please include your resume with your submission.

Tuesday, August 11, 2015

CHANEL BOUTIQUE – READY TO WEAR ASSISTANT

POSITION SUMMARY:
Chanel, Inc., a leader in the luxury goods industry, seeks a Full-Time Ready to Wear Assistant for the Dallas, Texas, Highland Park Village location. Candidate is responsible for assisting Sales Associates in all aspects of the sales process as well as executing pertinent support tasks as directed by management. The Selling Assistant is also responsible for assisting in preparing the selling floor and the merchandise for events such as Trunk Shows and Markdown Sales.

POSITION RESPONSIBILITIES:

  • Assist associates working with clients by retrieving and/or securing merchandise or other stock needs as requested by the associates
  • Assist in wrapping and packaging purchases when associates are entertaining multiple clients or as needed.
  • Maintain merchandise in order as merchandised by the store manager and or visual consultant.
  • Assist Sales Associate in cashiering as needed.
  • If all associates are busy, entertain clients with the following:
    • Assist with product inquiries
    • Show/promote new items or other points of interest as directed by management during morning meetings.
    • Hand over the client to a sales associate to complete the sale.
  • Handle telephone inquiries when associates are attending other client needs.
  • Assist in all support functions such as those listed below:
    • Check-in/check-out and sensor trunk show samples
    • Assist in re-ticketing all markdown items
    • Assist in maintaining stock order
  • Welcome and greet all walk-in customers and direct them to the product or point of interest.

POSITION REQUIREMENTS:

  • Basic computer skills
  • Excellent communication skills
  • Attention to detail
  • Team player
  • Punctual
  • Confident, helpful, polite
  • Friendly and refined demeanor

Minimum Education: High School Diploma

Interested candidates should contact Pilar.Bleakley@chanelusa.com. Please include your resume with your submission.

Chanel, Inc. and its U.S. affiliates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Tuesday, August 4, 2015

FIVE AND TEN – SALES ASSOCIATES

We are currently seeking entrepreneurial, driven and dynamic Sales Consultants with excellent client development skills. Must be focused on building sales volume, establishing and maintaining customer relationships and being a team player. We offer our customers the finest assortment of Women’s & Men’s Designer & Contemporary apparel, Handbags, Shoes, Accessories, Cosmetics, Fragrances, & Gifts.

RESPONSIBILITIES:

  • Build and maintain client relationships through effective use of selling skills and proactive client outreach
  • Provide exceptional customer service experience
  • Develop strong product knowledge across all categories
  • Achieve individual sales goals
  • Demonstrate interest and ability to work as part of a team
  • Execute operational tasks as per company directives

QUALIFICATIONS:

  • 2+ years of sales experience preferably in a luxury retail
  • Must be motivated and results-driven
  • Excellent interpersonal and communication skills
  • Knowledge of fashion industry and competitive market
  • Proactive ability to multi-task and prioritize
  • Ability to work a flexible schedule based on business needs
  • Demonstrated ability to work in a team focused environment

Please email inquiries and/or resumes to Cindy Hathcock at cindy.hathcock@fortyfiveten.com.

Tuesday, July 28, 2015

BANDIER – RETAIL STORE MANAGER

BANDIER, a unique Fashion Fitness Music concept and the premiere destination for luxury athletic apparel, is expanding! Moving outside of the New York area for the first time, we are very excited to be coming to Highland Park Village in Dallas, TX. BANDIER carries curated collections of fitness apparel and accessories from over 50 brands, all with a fashion point of view.

We are looking for an experienced Retail Store Manager, to run our high-end retail store. The store manager must ensure a high level of customer service and staff supervision, be able to identify trends in the market and contribute to the financial growth of the company.

At least three years of managing a retail store required. Must be well versed in store operations: receiving, ticketing, physical inventories, transfers, RTV’s, hiring, training, team building, clienteling, up-selling, etc. Ability to analyze selling and inventory reports and communicate needs and perceptions to the home buying office highly desirable. Merchandising acumen and even buying experience a plus.

BANDIER is about fitness and a healthy lifestyle. The Store Manager must embrace who we are, being physically fit minded and health conscious.

Close ties to the community also a big plus: clubs, charities, committee involvement, fitness studios, gyms, etc.

Finally, candidates must be energetic, outgoing, and, of course, professional at all times.

www.bandier.com

To apply, please submit resumes to work@bandier.com

Thursday, July 23, 2015

LELA ROSE – PART TIME SALES ASSOCIATE

The Lela Rose team is searching for a part time Sales Associate at our Highland Park Village store. This individual must have a strong work ethic and an eagerness to generate sales. We are looking for a positive team player with outstanding customer service and strong interpersonal skills. It is also important that this person have effective communication skills and a strong moral character.

Objectives:

  • Uphold exceptional customer service and develop store clientele
  • Must work well with others
  • Achieve monthly / annual sales plan
  • Assist with store merchandising
  • Must be available to work weekends and holidays

If interested, please email: courtney@lelarose.com

Friday, July 17, 2015

SEASIDE LUXE – ASSISTANT STORE MANAGER

Organization
Founded in 2008, Seaside Luxe is a retail management firm that specializes in the design, development and management of luxury retail boutiques at five-star hotels and resorts around the world. The Seaside Luxe retail concept is tailored to reflect the unique ambiance and culture of each resort destination with elements from local and international sources to maintain authenticity within a stylish and sophisticated retail environment. For more information, please visit www.seasideluxe.com.
Position Overview
The Assistant Manager is responsible for leading the store team in close partnership with the Store Manager to ensure that all of the objectives set forth by the company are achieved. The Assistant Manager is primarily responsible for ensuring customer service excellence, client development, adherence to visual merchandising standards, and operational standards. In tandem with the Store Manager, the Assistant Manager is also responsible for recruitment of staff, coaching, counseling, and training. The goal is to build highly motivated teams and develop associates to enable them to progress in their careers at Seaside Luxe. In the absence of the Store Manager, the Assistant Store Manager is charged with overseeing all aspects of the store and staff, and is the most senior presence in the store.
Essential Duties + Responsibilities
Drive Sales + Profitability:

  • Coach and guide the store staff to achieve and exceed individual sales goal and company KPIs (sales, payroll, shrink, UPT, ADS, etc.)
  • Ensure that the store staff consistently prioritizes the customer’s experience in the store
  • In partnership with the Store Manager, prioritize daily store issues and delegate responsibilities to staff.
  • Proactively network and teach the store team how to consistently build and develop client base
  • Proactively manage the clienteling function in the store and regularly measure success and opportunity
  • Maintain active leadership presence on the sales floor to demonstrate, assist, and coach sales associates
  • through the sale
  • Partner with the Store Manager to create and execute strategies to maximize sales

People Development:

  • Actively network, recruit, and regular present viable talent to Store Manager
  • Assist in the onboarding process of new employees
  • Assist the Store Manager in developing and retaining high quality staff to fill store profile and succession
  • planning
  • Assist the Store Manager in implementation of company training programs; monitor staff training in
  • product knowledge, customer service and selling skills
  • Coach, develop, and motivate staff through performance appraisals of store staff (monthly, annually, as
  • needed) in partnership with the Store Manager
  • In partnership with the Store Manager, ensure that all staff members adhere to the wardrobe standards
  • for the current season, and appropriately represent the SSL brand at all times
  • Clearly and consistently articulate the company’s expectations to the staff

Client Experience:

  • Set the example by leading the overall selling culture, selling processes and clienteling efforts
  • Lead, guide, and support the staff in creatively individualizing the customer experience
  • Consistently elevate the level of customer service inside the store to set the SSL brand apart from its
  • competitors
  • Resolves customer issues and/or complaints with a highly satisfied client in a timely manner
  • Lead the clienteling activities within the store, and regularly measure success and opportunity
  • Ensure a seamless shopping experience is a priority at all times by executing and achieving the Client
  • Experience consistently from beginning to end (greet, fitting rooms, POS, closing of the sales etc.)

Merchandising:

  • Execute company visual directives within required time frame
  • Maintain standards of cleanliness and organization on selling floor and back of house
  • Maximize selling floor for margin and profitability through merchandise and assortment sets while
  • ensuring the brand integrity
  • Communicate merchandise issues, quality issues, and business drivers to Store Manager

Operations:

  • Awareness of Profit and loss responsibility for the store, with a focus on the controllable expenses (sales plan and operating profit)
  • Ensure that all transfers, consolidations, pricing, shipping/receiving are completed in compliance with all company policies and procedures
  • Ensure effective use of systems and technical applications for sales development and staff scheduling
  • Supervise cycle counts and inventory management to ensure store shrink is at or below company target
  • Ensure store safety standards
  • Promptly and accurately complete all paperwork procedures (New hire paperwork, Incident Reports,
  • etc.)
  • Controls company assets by meeting all loss prevention measures

Perform other projects as needed / or assigned

Key Attributes:

  • Uses sound judgment when making decisions
  • Excellent communication skills
  • Act with integrity and respect
  • Adapt to changes required by the business
  • Ability to handle multiple tasks simultaneously
  • Interpersonal savvy

Job Requirements:

  • Minimum 5 years experience in retail sales or related field, with at least 3 years of Store Managery responsibility (experience may vary based on store complexity)
  • Must have POS or similar retail system experience
  • Basic knowledge of Microsoft Office
  • Foreign language skills a plus
  • Ideally has a cultivated and established clientele following
  • Education:
  • High School Graduate or Equivalent required
  • College Degree Preferred

Friday, July 17, 2015

SEASIDE LUXE – SALES ASSOCIATE

Organization
Founded in 2008, Seaside Luxe is a retail management firm that specializes in the design, development and management of luxury retail boutiques at five-star hotels and resorts around the world. The Seaside Luxe retail concept is tailored to reflect the unique ambiance and culture of each resort destination with elements from local and international sources to maintain authenticity within a stylish and sophisticated retail environment. For more information, please visit www.seasideluxe.com.

Position Overview
The sales associate is responsible for sales generation and delivering an exceptional client experience. The sales associate is also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.). The associate is a sales professional in the luxury goods sector and applies this professionalism in promoting the brand image, in being an authority on the SSL product, as well as in customer satisfaction and loyalty. Moreover, the associate collaborates in achieving the quantitative and qualitative objectives for both the store and property (if applicable).

Essential Duties + Responsibilities
Drive Sales:

  • Meet and/or exceed sales expectations for the store in all KPIs (sales, shrink, UPT, ADS, etc.)
  • Ensure that the client experience is the number one priority
  • Complete wardrobing of all clients through all product in the Store
  • Maintain awareness of all promotions and advertisements
  • Assist in floor moves, merchandising, display maintenance, and housekeeping
  • Assist in processing and replenishing merchandise and monitoring floor stock
  • Reconcile daily sales and prepare deposits and end of day reports for management
  • Resolves customer issues and/or complaints with a highly satisfied client in a timely manner with the
  • support of management if necessary

Perform other tasks as needed and/or assigned by Store Management

Key Attributes:

  • Issued July 2015
  • 310.454.7900 | info@seasideluxe.com | www.seasideluxe.com
  • Uses sound judgment when making decisions
  • Excellent communication skills
  • Act with integrity and respect
  • Adapt to changes required by the business
  • Ability to handle multiple tasks simultaneously
  • Interpersonal savvy

Job Requirements:

  • Minimum 5 years experience in retail sales or related field, with at least 3 years of supervisory responsibility (experience may vary based on store complexity)
  • Must have POS or similar retail system experience
  • Basic knowledge of Microsoft Office
  • Foreign language skills a plus
  • Ideally has a cultivated and established clientele following

Education:

  • High School Graduate or Equivalent required
  • College Degree Preferred

Thursday, July 9, 2015

ERMENEGILDO ZEGNA – TAILOR

Ermenegildo Zegna, the luxury men’s apparel company is searching for an experienced Tailor/Fitter to join our Dallas Boutique.

For more information about our company, please visit our website at www.zegna.com.

Qualified candidate must have a minimum of 5 years’ experience and be able to work in a fast paced environment. Excellent customer service and communication skills essential, must be a team player.

Ermenegildo Zegna offers a competitive salary and an attractive benefits package, including a 401K plan. Interested/Qualified candidates should forward resumes to Ermenegildo Zegna, Attn: Human Resources Department at adam.hernandez@zegna.com or fax to 214-599-8513. EOE.

Thursday, July 9, 2015

ERMENEGILDO ZEGNA – STORE CUSTOMER ADVISOR

For more information about our company please visit our website at www.zegna.com

As a Store Customer Advisor you will be part of a dynamic environment, providing you with opportunities to seek and delight customers. You will be the ambassador to our clients for the company image and style focusing on the following key responsibilities:

  • Attract, create and maintain loyal Zegna customers at every opportunity, managing customer relationships and building solid relationships
  • Develop an in in-depth knowledge of Zegna products to include composition, style and origin
  • Contribute to a positive, team oriented environment demonstrating professionalism and Zegna’s customer service mindset

Qualified candidates must have strong interpersonal and customer service skills along with strong computer skills. Spanish speaking, Made-to-Measure experience, and a background in luxury goods are a plus.

Ermenegildo Zegna Corp. is an equal opportunity employer and offers a competitive compensation structure and an attractive benefits package including Group Health, 401(k) and private Disability Plans. We offer our employees opportunities for career advancement and invite you to develop your career with us.

For immediate consideration please forward your resume to Adam.Hernandez@Zegna.com.

Tuesday, June 30, 2015

RAG & BONE – SALES ASSOCIATES

rag & bone is currently seeking full-time and part-time Sales Associates to join our team.

RESPONSIBILITIES:

  • Drive sales and obtain sales goals through excellent customer service and clienteling
  • Demonstrate brand and product knowledge during all interactions with customers and co-workers
  • Follow all company policies and procedures to ensure operational excellence in the front and back of house
  • Help to ensure the sales floor is fully stocked and merchandised according to company guidelines at all times
  • Assist or participate in company initiatives involving selling, service, stock, visual merchandising, etc.

QUALIFICATIONS:

  • At least 2+ years of specialty retail experience
  • Exceptional communication and interpersonal skills
  • Passion for our brand and customer service
  • Knowledge of fashion industry and competitive market
  • Demonstrated ability to work in a team focused environment

Please email inquiries and/or resumes to Rachel Zacharias at rachel.zacharias@rag-bone.com.

Thursday, May 28, 2015

COLE HAAN – PART TIMES RETAIL SALES ASSOCIATE

Supports the Store Management team, in the achievement of the store’s goals, by providing a positive shopping experience to our customers, through the effective execution of the selling and service culture of Cole Haan.

Core Accountabilities:

Revenue Generation:

  • Achieve/Exceed personal sales goals and performance metrics while working as a team member to contribute to the overall stores total revenue goals.

Maintaining Customer Centric Brand Experience:

  • Provide a world class shopping experience by connecting with your customers through meeting and anticipating their needs.

Operational Excellence:

  • Support the store management team in the achievement of all financial and operational objectives with regards to expense control and loss prevention standards.
  • Maintain the appearance of the selling floor; restock and merchandise according to Cole Haan standards and company directives.

Product and Visual Merchandising:

  • Maintain visual merchandising standards consistent with company brand strategies.
  • Partner with management team on the implementation of monthly visual directives.

Management of Human Resources/Creating Team Success:

  • Contribute to positive employee relations through effective communication, teamwork and partnership with co-worker and the management team.

Requirements:

  • High School diploma or equivalent preferred
  • Must have two or more years of retail experience
  • Contribute to positive employee relations through effective communication, teamwork and partnership with co-worker and the management team.
  • Able to perform basic math functions, including addition, subtraction, multiplication and division
  • Able to effectively communicate in verbal and written English
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
  • Able to accomplish multiple tasks in a fast-paced environment
  • Able to work effectively with others in a team-oriented environment and provide excellent customer service
  • Basic computer skills preferred

Please contact the store manager, Meagan Brister at Meagan.Brister@colehaan.com for more information.

Friday, May 8, 2015

ST. JOHN – STOCK ASSOCIATE

POSITION SUMMARY STATEMENT
The Stock Associate is responsible for contributing to inventory control, loss prevention awareness, preparing and executing physical inventories, efficient and accurate operations of shipping and receiving merchandise, organization of the stockroom as well as supporting management team as a representative of St. John.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Demonstrates high degree of professionalism in communication, attitude and teamwork with clients, peers, and management team
  • Demonstrates proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e-mail, and written communication)
  • Receives and prepares new merchandise and inter-store transfers for the selling floor
  • Notes discrepancies on shipping invoice and informs management
  • Understands and performs store system functions pertaining to receiving and transferring merchandise
  • Maintains neat organized stockroom, storage area and shipping/receiving area; Organizes stock by groups, size and color
  • Maintains efficient and accurate stockroom and paperwork operations
  • Complies with all loss prevention and inventory control procedures
  • Assists in the preparation and execution of stores physical inventories and actively participates in resolving inventory discrepancies
  • Understands and actively follows proper paperwork process and procedures in preventing loss of company assets
  • Assists in merchandising and maintaining the appearance of the store according to St. John standards
  • Maintains all lighting in the store
  • Support in processing mark-downs, promotion marketing and damaged merchandise
  • Maintain store, lunchroom, stockroom and bathroom to Company standards
  • Assists in maintaining and ordering supplies used with in the store
  • Has general product knowledge and keeps up to date on new products
  • Demonstrates high level of quality in work, attendance and appearance
  • Actively participates in Monthly Touch Bases and follow-ups
  • Attend all required Store Meetings
  • Maintains standards of cleanliness and organization
  • Adhere to Timekeeping procedures

ADDITIONAL RESPONSIBILITIES

  • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
  • Demonstrates high level of quality work, attendance and appearance
  • Adheres to all Company Policies & Procedures and Safety Regulations
  • Adheres to local, state and federal laws
  • Additional responsibilities assigned by supervisor related to your position/department
  • Less than 20% travel may be required as necessary
  • Ability to be flexible and willing to work extended hours when necessary
  • Model the “St. John Way”

QUALIFICATIONS

  • Client Focus
  • Communication
  • Results Orientated
  • Organization
  • Thoroughness
  • Solutions Orientated
  • Teamwork
  • Adaptability
  • Honest and Integrity
  • Optimistic
  • Professionalism
  • Embraces Change

EDUCATION/EXPERIENCE

  • 2 -3 years shipping and receiving experience in a luxury brand retail store
  • Ability to work varied hours: nights, days and weekends to support the business needs

Please email inquiries and/or resumes to Jamie.Hermosillo@sjk.com.

Monday, March 23, 2015

RALPH LAUREN – LUXURY SALES PROFESSIONAL

Purpose and Scope:
The Luxury Sales Professional’s role is to acknowledge each customer and build a long term client relationship. They shall consistently uphold the Ralph Lauren cultural ethos and deliver service excellence for the purpose of exceeding sales objectives.

Responsibilities:
Self
Takes a proactive approach to self-development and actively gives/receives feedback through one-on-ones and coaching.
Exhibit pride through positive demeanor, body language and personal presentation.
Takes a proactive approach, embrace, action and commit to all training tools provided (service excellence, product knowledge, etc).
Demonstrate professional etiquette through integrity, honesty and respect for others.
Customer

  • Consistently build and develop a proactive clientele business through social engagement, social media and relationship skills.
  • Consistently deliver value added services to enhance customer experience.
  • Acknowledge all customers and treat them as if they were guests in your home at all times.
  • Express humility, kindness and genuine interest in the individual.
  • Anticipate their needs and be responsive with an engaging attitude.
  • Offer the unexpected to create a memorable experience.
  • Create and nurture an enduring relationship.

Brand

  • Actively participate in upholding the brand esthetic in all merchandising activities including but not limited to daily stock maintenance.
  • Demonstrate a true passion and respect for the product.
  • Create an inspirational shopping experience through creative and compelling store environments.
  • Utilize product knowledge and selling tools to strengthen expertise.
  • Ensure wardrobe is consistent with the Ralph Lauren aesthetic.
  • Invest time and energy to learn the history and heritage of our lifestyle brand.
  • Understanding of Made to Measure a plus.

Business Objectives

  • Exceed annual sales volume and business objectives by identifying and actioning innovative business driving opportunities.
  • Leverage selling tools to maximize sales and impart knowledge to the client.

Please forward your resume and cover letter to Kristopher Edel, Kristopher.edel@ralphlauren.com.

Monday, March 16, 2015

HADLEIGH’S BESPOKE – OPEN POSITIONS

Hadleigh’s is a luxury retail boutique and atelier in Dallas for Italian made women’s RTW, men’s clothing, accessories, and fine leather goods. All positions are responsible for providing superior customer service and developing relationships that will repeat in business. Associates are responsible for product and image representation while maintaining the Hadleigh’s brand.

  • Sales Associate – we are currently looking for a qualified full time candidate with previous experience of at least 2+ years in luxury retail. Candidate should be sales driven and goal oriented and should understand the importance of building relationships with clients. Position needs to be filled by a candidate willing to work weekends and flexibility with schedule.

Please e-mail resumes or inquiries to: alexa@hadleighsbespoke.com

Tuesday, June 10, 2014

ROBERT TALBOTT – FULL TIME SALES ASSOCIATE

Robert Talbott, an American luxury brand manufacturing understated classic clothing reflecting the lifestyle of the California coast where we produce the highest level of style and quality in men’s and women’s wear is looking for a full-time non-commissioned sale associate.

Qualified candidates must meet the following objectives:

  • Provide exceptional customer service
  • Work well with others (3 person staff)
  • Assist with store merchandising
  • Work weekends (including Sundays)
  • Attention to detail

Please send resumes to rtd@roberttalbott.com. The store can also be reached at 214.526.6800.

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