CAREERS

Friday, March 10, 2017

Alice + Olivia – SALES SUPERVISOR

EPORTS TO: STORE MANAGER/ASSISTANT MANAGER

Sales Supervisor is responsible for driving the business as an active member of the sales team to ensure business growth and profitability, while exhibiting a strong sense of leadership. The Sales Supervisor will partner with management and sales team to enhance overall customer experience. Sales Supervisor will support Assistant and Store manager in the training and development of sales team.

COMPETENCIES:

  • Customer Focus
  • Drive for results
  • Team player
  • Time management
  • Personal credibility

RESPONSIBILITIES:

  • Meet personal and store sales goals
  • Assist in the tracking, monitoring, and communication of business results
  • Develop and maintain long lasting client relationships by establishing a returning client base
  • Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
  • Personally maintain a UPT above company standard of 2.0 and develop staff to do the same
  • Satisfy company KPI requirements
  • Ensure that each customer receives outstanding customer service
  • Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
  • Ensure image and grooming standards are professional and reflective of the brand image
  • Implement and maintain all merchandising directives to company standard
  • Monitor organization and upkeep of both the front and back of house
  • Encourage associates to take ownership of their sales performance
  • Responsible for knowing and executing daily operations of opening and closing procedures

JOBS ARE SUBJECT TO CHANGE FOR PERSONAL GROWTH, ORGANIZATIONAL DEVELOPMENT AND/OR EVOLUTION OF NEW TECHNOLOGIES.

Interested candidates should contact Azzie Khurdajya at Azzie.khurdajya@aliceandolivia.com. Please include your resume with submission.

Monday, February 20, 2017

St. John – Stock Associate

St. John knits is a global luxury brand seeking a detail oriented Stock Associate

Candidate is responsible for contributing to inventory control, loss prevention and awareness, preparing and executing all physical inventories, efficient operations of shipping and receiving merchandise, organization of the stock room as well as supporting management team as a representative of St. John.

  • Demonstrates a high degree of professionalism in communication, attitude and teamwork with clients, peers and management
  • Receives and prepares new merchandise and inter store transfers for the selling floor.
  • Notes discrepancies on shipping invoices and informs store management/corporate
  • Understands and performs store system functions pertaining to and transferring merchandise.
  • Overall store support

Professional candidate must be adaptable, client focused, results orientated, organized and model the St. John Way.

Please visit sjkcareers.com to apply.

Monday, February 20, 2017

St. John – Wardrobe Specialist

St. John Knits is a global luxury Brand seeking a seasoned, passionate Wardrobe Advisor.

Candidate is responsible for contributing to the store sales by providing the ultimate St. John experience level of service to all internal and external clients, building rapport with clients, clienteling, supporting the management team and representing St. John.

  • Consistently demonstrates Relationship Selling Skills to achieve and exceed plan daily, weekly and monthly sales goals as set by Store Management
  • Demonstrates the Relationship Selling Skills from the 5 Star Service program to develop new clients and further develop existing relationships
  • Demonstrates strong product knowledge and keeps updated on new products, marketplace and trends
  • Ability to work varied hours, days, nights and weekends as needed.
  • High degree of professionalism and etiquette and teamwork with clients, peers and management.

Professional candidate must be adaptable, client focused, communicate well on all levels, have self-initiative and think outside the box.

Please visit sjkcareers.com to apply.

Friday, February 17, 2017

Leggiadro – Part-Time Sales Associate

Leggiadro is a luxury women’s lifestyle brand with Italian & U.S.-made clothing using beautiful Italian fabrics. We are seeking a part-time sales associate in our Highland Park Village location.

Qualifications:

  • Must have a positive, friendly, outgoing, pleasant, and engaging personality.
  • A self-starter with a great work ethic who is trustworthy, dependable, & responsible.
  • Must have a professional, respectful, & courteous attitude & demeanor with clients & co-workers at all times.
  • Previous retail sales experience & ability to offer excellent customer service.
  • Availability to work 16 hours weekly (one 8-hour day & two 4-hour days) which includes most Mondays, & some Saturdays each month, and two 1/2 days each week, & have a flexible schedule to also fill in occasionally according to store needs.
  • Basic computer skills to email & operate our retail POS system, etc.
  • Willingness to stock & ship items & assist with all other aspects of day to day store duties.
  • Must be able to use a step ladder, squat, reach & bend, and lift, move and/ or carry objects weighing up to 20-30 pounds.

Qualified applicants please email a copy of your resume to Suzan MacLellan at da@leggiadro.com.

Tuesday, February 7, 2017

Christofle – Full-Time Sales Specialist

Overview:
Christofle is a manufacturer of fine silver flatware and home accessories based in France. It was founded in 1830, when jeweler Charles Christofle assumed management of a jewelry workshop belonging to his wife’s family. Among Christofle’s product lines are silver picture frames, crystal vases and glassware, porcelain dinnerware, and silver jewelry and holloware.

Christofle is searching for a dynamic and driven Sales Specialist to enhance the experience of the area’s clientele with the support of the Store Manager.

Job Responsibilities:

  • Ability to network and develop brand awareness
  • Overall store operations (opening/closing/register duties/shipment processing)
  • Clienteling
  • Maintain the housekeeping of the store
  • Communicate with Store Manager and Sales Specialists

Qualifications:

  • At least 1 year of luxury retail experience
  • Established client book preferred
  • Must be self-motivated
  • Must be flexible with scheduling in reference to the needs of the business
  • Experience in selling flatware preferred

Resumes should be sent to Matthew Rodriguez at m.rodriguez@christofle.com.

Thursday, February 2, 2017

Vince – Part Time Stock Associate

Overview:
VINCE is a leading contemporary fashion brand best known for modern effortless style and everyday luxury essentials. Established in 2002, the brand now offers a wide range of women’s and men’s apparel, women’s and men’s footwear. Vince products are sold in prestigious locations worldwide, including approximately 2,500 points of distribution across 38 countries. With corporate headquarters in New York and its design studio in Los Angeles, the Company has 40 company-operated full-price retail stores, 14 company-operated outlet stores, an e-commerce site, and in international business with a showroom in Paris.

Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.

Vince is seeking a dynamic, customer service driven Part-Time Stock Associate for our Highland Park Village Dallas, TX location.

The Stock Associate is responsible for driving results and enhancing the customer experience by maintaining a neat clean and safe working and shopping environment. This position is also responsible for executing all company defined best practices in the stock and selling floor including replenishment, shipment processing and receiving, and maintaining visual display standards.

Responsibilities:

  • Maintains appropriate stock levels and ensures that all sizes and styles are represented
  • Supports maintaining a clean, organized and efficient stockroom while adhering to Vince standards and safety requirements
  • Follows company standards of merchandise presentation and display
  • Maintain the housekeeping of the store
  • Safeguard the store’s inventory by adherence to the company’s loss prevention program
  • Follow all store operational policies and procedures

Qualifications:

  • Prior experience in retail and stock is preferred
  • Have a positive, high-energy, friendly, outgoing and engaging personality
  • Demonstrate strong verbal and written communication skills allowing for effective communication with your customers
  • Must be able to lift, carry or otherwise move objects weighing up to 30 pounds when merchandising the sales floor and use ladders or stairs
  • Ability to work a flexible schedule that meets the needs of the business; could include overnight, evening, weekend and call-in shifts

Compensation:
The successful candidate will enjoy a competitive compensation package which may include short and/or long term incentives, clothing allowance, and merchandise discount, in addition to base salary and full health and welfare benefits.

Vince strives to maintain a diverse workplace and does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

Vince is an Equal Opportunity Employer and Affirmative Action Employer, M/F/D/V

Candidates can send resumes to Megan Corpening, mcorpening@vince.com

Monday, January 30, 2017

Theory – Keyholder

OVERVIEW:
The Key Holder works within the management team to help achieve store sales goals and maximizing profitability through effective management of the store team and implementation policies and procedures. The Key Holder is responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager and acting as a role model to the rest of the sales team.

RESPONISBILITIES:

Sales Generation:

  • Meet personal and store sales goals
  • Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
  • Utilize elevated levels of sales and service to maximize sales performance
  • Demonstrate an in-depth knowledge of the merchandise
  • After closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction
  • Ensure all sales related policies and procedures are maintained
  • Maintain a keen interest in the fashion industry and market trends

Customer Service:

  • Support and encourage staff to provide the highest level of customer service
  • Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
  • Assist sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise)

Employee Management:

  • Ensure image and grooming standards are professional and reflective of the brand image, at all times
  • Adhere to work schedule, inclusive of time and attendance
  • Support and assist in follow-up for all training programs and seminars

Operations:

  • Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
  • Assist in the training of sales staff in all areas of appropriate register usage and maintenance
  • Understand and properly execute all management register functions
  • Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperwork
  • Participate in inventories

Merchandising/Visual:

  • Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all times
  • Assist in the implementation and maintenance of all merchandising/ visual directives
  • Ensure deliveries are properly processed in a timely manner
  • Identify product concerns in a timely manner
  • Communicate inventory needs to support the business goal

Employee Management:

  • Ensure image and grooming standards are professional and reflective of the brand image, at all times
  • Adhere to work schedule, inclusive of time and attendance
  • Support and assist in follow-up for all training programs and seminars

QUALITIES:

  • Action Oriented – Full energy, not fearful of acting with minimum of planning, seizes more opportunities than others.
  • Integrity – Takes responsibility for own actions, behaviors and actions of subordinates, uses a mature problem solving methodology while handling pressure.
  • Results Oriented – Consistently a top performer and pushes self and others for results.
  • Versatile – Is a quick learner and open to change, analyzes situations and looks for solutions. Grasps the underlying structure.

QUALIFICATIONS / REQUIRED EXPERIENCE

  • 1-2 years prior work experience in a luxury environment
  • Dynamic interpersonal and communications skills both verbal and written
  • Solid independent work ethic, exceptional time management skills, and high level of ownership

EDUCATION / CERTIFICATIONS

  • College Degree preferred

Resumes should be sent to Chris Kahle at highlandpark@theory.com.

Thursday, January 26, 2017

Tula Crosby – Retail Operations Manager

Job Description:

  • Store Management / Customer Experience
    • Assist the TC Customer with their needs throughout the store
    • Develop customer relationships by consistently delivering high levels of customer service as a boot expert and store representative
    • Create a customer database and manage customer follow-up
    • Provide best service through customer appointments for individualized design consultations
    • Continuously communicate any and all customer feedback relating to merchandise and offer insight to the design team based on sales and customer feedback
    • Merchandize store
    • Maintain visual standards in the store: ensure store is clean and well-maintained
    • Manage in-store inventory and equipment, ensure adequate inventory onsite
    • Receive, inspect, and tag bulk shipments
  • Additional Job Requirements:
    • Source, plan and execute trunk shows
    • Continue self-education about TC product and all other merchandise
    • Assistant buying
    • Stay current on fashion publications, both digital and print, aid in pulling inspiration for the design team and the buying team
    • Source ideas for additional merchandise
    • Manage the retail team as it grows
    • Includes hiring decisions, hours and schedule management, managing job expectations, etc.
    • Assist with sourcing content for social media platforms

Qualifications:

  • Possesses strong selling and people skills
  • Ability to develop relationships with customers and co-workers
  • Results driven individual that is self-motivated
  • Must be able to work a full-time, flexible schedule
  • Previous retail experience preferred
  • This is a new venture, so overall enthusiasm for something not tried is a plus

Please send your resume to Lizzie Duplantis, lizziemeans@gmail.com.

Thursday, December 8, 2016

HADLEIGH’s – Sales Associate

Hadleigh’s is a luxury retail boutique and atelier in Dallas with Italian made women’s RTW, men’s clothing, accessories, and fine leather goods. All positions are responsible for providing superior customer service and developing relationships that will repeat in business. Associates are responsible for product and image representation while maintaining the Hadleigh’s brand.

  • Dallas –qualified full time candidate with previous experience of at least 2+ years in luxury retail. Candidate should be sales driven, goal oriented and understand the importance of building relationships with clients and with their team. Position needs to be filled by a candidate willing to work weekends and flexibility with schedule.

Hadleigh’s offers full benefits including paid vacation, health insurance and retirement plan with company contributions.

Please e-mail resumes or inquiries to: justin@hadleighs.com

Monday, November 28, 2016

AKRIS – Full Time Sales Associate

Purpose:
Sales of RTW and Accessories

Responsibilities:

  • Represent the Akris brand by interacting with clients in the sale of RTW and Accessories.
  • Maintain a high level of service, product knowledge and basic operational procedures.
  • Cultivate strong client relationships
  • Assist with inventory and special projects as needed

Desired Skills and Experience:

  • Previous experience in luxury sales is required
  • Strong understanding of customer service needs and customer priorities
  • A sales driven, goal oriented individual with a positive, high energy personality
  • Strong client book
  • Excellent interpersonal and communication skills are needed
  • Strong attention to detail with the ability to handle multiple tasks simultaneously
  • Must be able to lift, carry or otherwise move objects weighing up to 30 pounds when merchandising the sales floor.

Akris is an international fashion house founded in 1922 and based in St. Gallen, Switzerland. Creative director Albert Kriemler designs fashion forward women’s wear and signature accessories including the Ai bag made from coveted Mongolian horsehair. Akris holds its ready-to-wear runway shows twice a year in Paris. Besides double-face, the fashion house is renowned for using innovative embroidery and digital photo printing techniques. Akris has been owned and run by its founding family for three generations and operates its own boutiques in major cities around the globe. The Akris main collection as well as its sportier sister line Akris punto are also available in over 500 points of distribution worldwide.

Qualified applicants, please email a copy of your resume to Teresa Moeller, Teresa.moeller@akris.ch.

Tuesday, November 15, 2016

Vince – Part-Time Sales Associate

VINCE is a leading contemporary fashion brand best known for modern effortless style and everyday luxury essentials. Established in 2002, the brand now offers a wide range of women’s and men’s apparel, women’s and men’s footwear, and handbags. Vince products are sold in prestige distribution worldwide, including approximately 2,500 distribution locations across 38 countries. With corporate headquarters in New York and its design studio in Los Angeles, the Company has 35 company-operated full-price retail stores, 14 company-operated outlet stores and its e-commerce site, VINCE.com.

Vince is searching for talented individuals to contribute to the future development of the brand and its expansion with passion, desire, creativity, and teamwork. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, and competitive pay and benefits.

Vince is seeking a dynamic, customer service driven Part-Time Sales Associate for our Dallas, TX store.

The Sales Associate is responsible for generating sales and building customer relationships in our retail stores. Associates who demonstrate high degrees of proficiency to interact with the customers and identify their needs will maximize their sales opportunities. The associate will be responsible for continuing the client contact beyond the initial sale. By capturing name, address, phone and email contact information, the associate will use multiple means to communicate and build relationships with the customers. The associate will also be responsible for maintaining the visual and housekeeping standards of the store. This will include the receiving of merchandise and presentation to the selling floor, processing of markdowns and removal from the floor for transfers. The associate must have an ability to successful operate our point-of-sale (POS) register system and operate our email system.

Responsibilities:

  • Achieve and exceed the personal sales and productivity goals agreed upon with your store manager
  • Demonstrate a complete knowledge of the merchandises’ features and benefits to maximize the sales opportunity
  • Be a quick thinker who listens to the customer and can identify his/her needs and overcome objections if raised
  • Responsible to do client development beyond the initial transaction; utilizing phone, email and written follow-up contact
  • Maintain the housekeeping and visual standards of the store
  • Have computer skills to operate the POS register and email systems
  • Safeguard the store’s inventory by adherence to the company’s loss prevention program
  • Follow all store operational policies and procedures
  • Client Book Management and Clienteling

Qualifications:

  • Prior experience in retail sales is preferred
  • Must be a sales-driven, goal-oriented individual
  • Must have a positive, high-energy, friendly, outgoing and engaging personality.
  • Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.
  • Must demonstrate strong verbal and written communication skills allowing for effective communication with your customers
  • Must possess computer skills to operate our retail POS system, Word, Excel and email
  • Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs

Please contact Megan Corpening to be considered for this position Mcorpening@vince.com.

Tuesday, November 1, 2016

HADLEIGH’S – STORE ASSISTANT

Hadleigh’s is a luxury retail boutique and atelier in Dallas with Italian made women’s RTW, men’s clothing, accessories, and fine leather goods. All positions are responsible for providing superior customer service and developing relationships that will repeat in business. Assistants are responsible for product and image representation while maintaining the Hadleigh’s brand.

  • Dallas – Candidate should be goal oriented, understand the importance of building relationships with clients and with their team and willing to help in all aspects of day to day store duties. Position needs to be filled by a candidate willing to work weekends and flexibility with schedule.

Hadleigh’s offers full benefits including paid vacation, health insurance and retirement plan with company contributions for full-time employees.

Please e-mail resumes or inquiries to: gable@hadleighs.com

Tuesday, October 18, 2016

Rag & Bone – Full Time Sales Supervisor

rag & bone is currently seeking a full-time Sales Supervisor for our Highland Park Village location in Dallas.

Sales Supervisors play a key role in ensuring sales goals are consistently met, a customer centric floor environment is being maintained and service standards are executed according to company guidelines. In addition to being a highly productive sales driver, this person will act as an extension of store management as a leader and role model to all Sales Associates when it comes to service standards and adherence to company policy.

Key Roles and Responsibilities

Customer and Brand Experience

  • Build customer loyalty through in store experience
  • Demonstrate product knowledge and support senior management with delivery of this information to staff
  • Display best in class customer service techniques, clienteling standards and sales interactions.
  • Be the example for team by consistently achieving sales goals and key performance metrics
  • Assist Sales Associates with customer interactions in order to elevate the level of services and teach the Associate how to properly engage with customers
  • Encourage and recognize opportunities for team selling
  • Understand and exemplify the rag & bone brand philosophy and lifestyle
  • Emulate the brand aesthetic and embody a strong sense of fashion
  • Provide assistance with floor sets, window changes and other merchandising tasks as necessary
  • Resolves customer service issues utilizing the best in class service philosophy

Maintain Operational Excellence
Opening and Closing

  • Ensure the store is opened and closed each day according to company guidelines. This includes but is not limited to ensuring a timely opening/closing, ensuring visual standard and store cleanliness are up to par at the beginning and end of each day, merchandising standards are met and the register is properly opened/closed

Policy and Procedure

  • Maintain knowledge and understanding of all Policy and Procedures
  • Act as a resources for team if there are questions on Policy and Procedures

Stock/Inventory Management

  • Contribute to the achievement of low inventory shrink and inventory accuracy by ensuring consistent execution of all inventory touch points

IT Systems

  • Accurately process Point of Sale transactions

Personal Excellence

  • Consistently act within core value of rag & bone
  • Appropriately diffuse conflict with all members of the team and take ownership of your contribution to overall team and store environment. Escalate conflict to management where necessary.
  • Identify opportunities to support the team in delivering a best in class customer experience
  • Ability to receive feedback from management and peers with respect and composure

Drive the Business

  • Assist in tracking, monitoring and communication business results as necessary
  • Model and teach store associates to support a positive client-centric environment
  • Ability to grow and manage a clientele

Experience/Skills

  • Minimum 2+ years of specialty retail experience
  • Experience selling in a commission based environment
  • Proven ability to drive business through clienteling
  • Previous experience in contemporary or luxury retail
  • Proven ability to meet sales goals
  • Availability to work per the needs of the business
  • Ability to lift at least 30lbs, carry , push, pull, squat, kneel, twist, turn, climb, crawl, reach, and bend

Please email resumes to Rachel Zacharias at rachel.zacharias@rag-bone.com.

Wednesday, October 12, 2016

Robert Talbott – Full Time Sales Associate

We are in search of a motivated Sales Associate to be responsible for delivering exceptional customer service to our customer through sales activities. The passionate sales associate will be able to elevate our brand, while achieving and exceeding company set sales goals.

Key Accountabilities:

  • Welcome every customer and ensure service levels are met and exceeded beyond expectations at every opportunity
  • Assist customers across the brand and all product categories
  • Demonstrate an excellent knowledge of all Robert Talbott products and the Made-to-Measure process
  • Ensure the achievement of personal and store sales goals
  • Develop and maintain long-term relationships with customers to maximize brand loyalty
  • Maintain product in-stocks on the sales floor set forth by company brand standards
  • Be current with company product knowledge
  • Assess customer needs and provide product recommendations
  • Cross-sell products

Key Skills and Requirements:

  • Provide exceptional customer service through superior sales service
  • Proven track record to drive and exceed individual/store goals
  • Must be flexible in order to meet the needs of the business
  • Must have a team-player mentality
  • Strong communications skills
  • Excellent time management skills
  • Professional attitude
  • Ability to unpack/pack and move stock
  • Minimum 1-2 years retail experience preferred

Education:

  • High School Degree; BS or BA degree a plus

To Apply: https://roberttalbott.applicantpro.com/jobs/ or visit our store to see the manager, Kent Masoner.

Store email: rtd@roberttalbott.com
Store phone: 214-526-6800

Monday, September 26, 2016

Tory Burch – Sales Support Associate

Description:
As a Tory Burch Sales Support Associate, a qualified applicant will flex between supporting the sales team through acting as a greeter, runner, cashier, stock support, taking customer calls—anything the call of duty may require. They will work with the front of house team, back of house team, as well as with the General Manager and Assistant General Manager. A qualified applicant should be highly motivated, efficient, flexible individual who is comfortable with a fast pace and constantly changing priorities.

Qualifications:

  • 1-2 yrs. experience in a high volume, customer-driven retail environment
  • Ability to lift (at least 30 lbs), carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach and bend.
  • Availability and flexibility to work days, nights, weekends, holidays, store openings and closings to meet the needs of the business.

Please contact Yendi Jackson at yjackson@toryburch.com to be considered for this position.