CAREERS

Monday, August 6, 2018

Céline – Selling Supervisor

MAIN JOB OBJECTIVE
Responsible for coaching associates towards achieving an elevated customer experience, category management and sales objectives, maintaining and achieving high operational and merchandizing standards, and assisting with the daily supervision of the team.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES
Sales:

  • Meet sales goals set forth by the HQM
  • Manage and motivate sales team to provide the highest level of customer service in order to achieve maximum sales results
  • Manage the use of all client relationship resources (training tools, client books, etc.) to provide elevated service to all clients
  • Manage and motivate the level of floor supervision to achieve maximum sales results

Customer Service:

  • Maintain the highest degree of customer service every day
  • Assist sales associates with various customer service issues
  • Empower associates to make decisions in the best interest of providing good customer service by serving as a proactive mentor and problem solver
    Operations:
  • Effective utilization of POS system and its inventory management functions
  • Opening and closing the store while adhering to Company policies and procedures and make sure that tenders balance. Troubleshoot as needed to resolve problem
  • Administer follow-up and paperwork in an accurate and timely fashion
  • Meet inventory accuracy and shrink requirements
  • The Selling Supervisor should be proficient in the general software that is used by the company (Word, Excel, etc.), and request necessary training for self and select staff members
  • Perform other projects, as assigned

Visuals:

  • Partner with the Visual Manager to manage all aspects of the merchandising standards
  • Support the Regional Visual Manager in planning, scheduling and executing an innovative, compelling and well executed visual environment with the express purpose of enhancing the customer’s shopping experience
  • Review sales frequently, take aggressive action to correct deficiencies and maximize positive sales
    Human Resources:
  • Develop and motivate staff through goal setting and regular morning meetings
  • Supervise the team and enforce company policies while adhering to proper procedure regarding disciplinary action in the absence of Store Management
  • Identify individual and team training needs in partnership with the store manager

Performing any special projects or tasks as directed by the Store Manager.

PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED

Education/Experience:

  • 5+ years experience in a luxury retail setting with emphasis on operations, store management or office administration or supervisory experience
  • Computer literate; learn and utilize various software packages
  • College degree or equivalent.
    Special Skills:
  • Foreign Languages a plus, computer literacy

Personal Characteristics:

  • ACTION ORIENTED; DRIVE FOR RESULTS
  • Able to motivate others and build effective teams
  • Service orientation and customer focus
  • Social perceptiveness
  • Able to mediate and negotiate to resolve conflict
  • Problem-solver
  • Strong oral and written communication skills

Please send resume to Allison Lien at a.lien@us.celine.com for consideration

Thursday, July 26, 2018

The Tot – Sales Associate

As a sales associate at The Tot, you will be part of a community focused on the entire customer experience of a brand created to improve the lives of Tots and parents through better advice and products.

Sales Associates deliver the highest level of service to every person that comes into the store. Sales Associates provide the knowledge of products and a level of expertise that differentiates The Tot from its competitors. It’s the trusted advice and a carefully curated product assortment that set The Tot apart from other retailers.

Candidate must be sales driven, goal oriented and have a passion for clienteling and developing relationships to further the store’s success. Candidate will need to exhibit a strong sense of customer service and provide brand and product knowledge on all merchandise, as well as make suggestions on products based on client’s needs. Candidate will build relationships with core clients and keep them informed about store promotions, events, and new arrivals. Candidate will assist the management team with creating new and innovative ways to increase store’s foot traffic. Candidate will ensure each transaction is processed promptly and will keep the sales floor replenished in compliance with company policy.

About The Tot
Our mission is to be the premier destination that offers trusted advice with mindfully curated safe, non-toxic, innovative and stylish products for conscious parents in a world of overwhelming choice.

Our story began when Nasiba Adilova was pregnant and struggled to find a resource where every product featured had been tested for health, safety, innovation, and style. Adilova combined their deep expertise in digital media and fashion with their own experiences as mothers to create The Tot.

More than a retail destination, The Tot cultivates a network of experts in journalism, family medicine, nutrition and more to explore everything from fertility to sleeping, feeding and nutrition, style, gear, and wellbeing—all featured on thetot.com.

Please email your resume to Allyson.schwartzhoff@thetot.com

Tuesday, July 24, 2018

MARKET – Full-Time Sales Associate

MARKET boutique is presently seeking a candidate to join our sales team.

MARKET is a multi-brand lifestyle boutique. The store houses a finely curated selection of clothing, accessories, fine jewelry, and home décor with the retail mix embracing Highland Park Village’s varied traits of style, glamour and approachability.

Qualified candidates should have a minimum of 2 years experience in luxury retail, with a strong knowledge in fine jewelry. Candidates should also be driven and goal-oriented and value the importance of developing and maintaining client relationships while providing excellent customer service.

Candidates must be flexible with scheduling and able to work weekends.

Competitive competition and benefits will be provided.

Please email resumes or inquires to Renate Ferraro at: Renate@markethighlandpark.com

Thursday, July 19, 2018

rag & bone – Sales Supervisor

rag & bone Highland Park Village is currently seeking a full-time Sales Supervisor.

Sales Supervisors play a key role in ensuring sales goals are consistently met, a customer centric floor environment is being maintained and service standards are executed according to company guidelines. In addition to being a highly productive sales driver, this person will act as an extension of store management as a leader and role model to all Sales Associates when it comes to service standards and adherence to company policy.

Please direct resumes to carson.byrd@rag-bone.com

Monday, July 9, 2018

Draper James – Part Time Sales Associate

Draper James is looking for Part Time Sales Associates for our Dallas Shop!

Major Responsibilities Include:
Sales Generation:

  • Exceed customers’ expectations at all times
  • Achieve and exceed sales and client outreach goals on a weekly, monthly, and annual basis
  • Achieve and exceed KPI goals
  • Engage and approach all customers in a timely manner
  • Share brand and product knowledge with the consumer

Customer Experience:

  • Create and grow client relationships and build personal clientele through proactive client outreach
  • Achieve and exceed KPI goals
  • Maintain and update client books, track personal productivity, and take initiative to set appointments to drive business

Operations:

  • Uphold all inventory and loss prevention practices
  • Assist management team in the execution of merchandise presentation and visual direction

Required Skills and Qualifications:

  • Candidate must be sales driven, goal oriented, and have a passion for the client experience
  • Candidate needs to exhibit a strong sense of leadership

Contact for applicants is Twila Brown at tbrown@draperjames.com.

Tuesday, July 3, 2018

Tom Ford – FULL TIME SALES ADVISOR

POSITION SUMMARY:
The TOM FORD boutique is currently seeking candidates to join our sales team.

As a Sales Advisor, you are customer service focused and driven to create and maintain loyal and long lasting relationships with your clients. You are self-motivated, able to think outside of the box and driven to succeed in a positive team-oriented environment.

RESPONSIBILITIES:

  • Cultivate and maintain client relationships with personalized and superior customer service.
  • Drive and achieve store and personal sales goals through thoughtful, creative and consistent client outreach.
  • Demonstrate a positive demeanor and uphold a team player attitude in all aspects of the business.
  • Thrive to expand knowledge of the brand’s rich multi-category offerings and its history.
  • Adhering to all policies and procedures.

REQUIREMENTS:

  • Strong interpersonal and luxury client service skills.
  • Excellent verbal and written skills.
  • Self-motivated
  • Strong computer skills
  • Multilingual and Made-to-Measure experience a plus.
  • Kindly send resumes to Jimmy Gigliotti at jwg@tomfordinternational.com for consideration.

Monday, June 11, 2018

Theory – Full Time Stock Associate

Our Mission
To empower men and women by providing them with sophisticated wardrobe essentials. To define innovation in design and manufacturing through a mastery of fit and fabric. To represent a unique and trusted standard in quality and integrity.

We are
Known for People Passion Product and Profitability
A band of aesthetic insiders. We love style, luxury, and simplicity. We are visionary, strategic, and sometimes deliberately unconventional. We invest in people’s strengths, cultivate personal growth, and create team environments where people succeed. We seek out and nurture talent that embraces our entrepreneurial spirit and attitude. We are a global organization united by our shared values and vision

You are

  • Detail oriented and focused on quality
  • Smart, Creative and have a strong point of view
  • Familiar with products, display guidelines and product information
  • Responsible for timely and accurate completion of back of house duties, including but not limited to:
    • Inbound shipment
    • Preparing and tracking all outbound shipping
    • Cleaning/maintaining store appearance (front and back of house)
    • Maintain the stockroom, i.e. back stock, new production and supplies for the whole store

You will

  • Have a flexible work schedule
  • Be extremely self motivated and proud to represent the Theory brand

You have

  • Dynamic interpersonal and communications skills
  • Solid independent work ethic

What Theory will provide for you

  • Competitive compensation
  • Competitive discount
  • A company culture like you’ve never experienced at other jobs
  • Training and Development
  • Personal and Professional Growth and Exposure

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition

Please send resumes to Chris Kahle at highlandpark@theory.com. for consideration.

Thursday, May 24, 2018

HADLEIGH’S – Store Assistant

If you’re happy, bubbly, and love to work with beautiful clothes! Come work with us at Hadleigh’s. We are looking for a Store Assistant!

Hadleigh’s is a luxury retail boutique and atelier in Dallas with Italian made women’s RTW, men’s clothing, accessories, and fine leather goods. All positions are responsible for providing superior customer service and developing relationships that will repeat in business. Store Assistants are responsible for many tasks necessary to assist sales associates and management in executing marketing, online orders, pop up shops, and many other projects

  • Qualified candidates should have previous experience in luxury retail. Candidate should be highly organized, goal oriented and understand the importance of building relationships with clients and with their team. Position needs to be filled by a candidate willing to work weekends and flexibility with schedule.
  • Candidate must have a good understanding of Microsoft Office.

Please e-mail resumes or inquiries to: justin@hadleighs.com.

Tuesday, March 27, 2018

Theory – Part-Time Stock Support

Our Mission
To empower men and women by providing them with sophisticated wardrobe essentials. To define innovation in design and manufacturing through a mastery of fit and fabric. To represent a unique and trusted standard in quality and integrity.

We are
Known for People Passion Product and Profitability
A band of aesthetic insiders. We love style, luxury, and simplicity. We are visionary, strategic, and sometimes deliberately unconventional. We invest in people’s strengths, cultivate personal growth, and create team environments where people succeed. We seek out and nurture talent that embraces our entrepreneurial spirit and attitude. We are a global organization united by our shared values and vision

You are

  • Detail oriented and focused on quality
  • Smart, Creative and have a strong point of view
  • Familiar with products, display guidelines and product information
  • Responsible for timely and accurate completion of back of house duties, including but not limited to:
    • Inbound shipment
    • Preparing and tracking all outbound shipping
    • Cleaning/maintaining store appearance (front and back of house)
    • Maintain the stockroom, i.e. back stock, new production and supplies for the whole store
  • You will

    • Have a flexible work schedule
    • Be extremely self motivated and proud to represent the Theory brand

    You have

    • Dynamic interpersonal and communications skills
    • Solid independent work ethic

    What Theory will provide for you

    • Competitive compensation
    • Competitive discount
    • A company culture like you’ve never experienced at other jobs
    • Training and Development
    • Personal and Professional Growth and Exposure
    • As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

      Please e-mail resumes or inquiries to: Chris Kahle chris.kahle@theory.com.

Thursday, February 15, 2018

HADLEIGH’S – SALES ASSOCIATE

If you’re happy, bubbly, and love to sell beautiful clothes, come work with us at Hadleigh’s! We are looking for a sales Associate!

Hadleigh’s is a luxury retail boutique and atelier in Dallas with Italian made women’s RTW, men’s clothing, accessories, and fine leather goods. All positions are responsible for providing superior customer service and developing relationships that will repeat in business. Associates are responsible for product and image representation while maintaining the Hadleigh’s brand.

  • Qualified candidates should have previous experience in luxury retail. Candidate should be sales driven, goal oriented and understand the importance of building relationships with clients and with their team. Position needs to be filled by a candidate willing to work weekends and flexibility with schedule.

Please e-mail resumes or inquiries to: justin@hadleighs.com.

Friday, January 12, 2018

Christofle – Part Time Sales Associate

Job Description
Christofle is expanding their sales team and is in search of a sales driven professional who has a passion for luxury goods to join their Dallas boutique team. We are looking for individuals who have an interest in beautiful high end entertaining and home décor pieces and who will be enthusiastic in learning and selling the luxurious creations that the legendary French Maison is known for. The ideal candidate will be goal oriented, have a passion for joie de vivre and Art de la Table, comfortability working with luxury clients and providing an outstanding shopping experience.

Responsibilities

  • Consistently achieve and exceed individual goals and contribute to the overall success of the boutique
  • Welcome clients to the boutique and provide information on products, materials and customization options
  • Develop and maintain an updated client book. Contact clients regularly following up on purchases and establishing a solid foundation for future contact and sales
  • Manage the boutique’s stock inventory
  • Ensure that products are displayed appropriately on the boutique’s floor following strict merchandising procedures, replenished sold items are and check that prices are correct on all display items
  • Process sale transactions on cash register

Requirements

  • Luxury sales experience preferred
  • Exceptional sales and interpersonal and skills
  • Strong cross selling skills. Possess sales tactics to analyze and anticipate clients’ needs
  • Take initiative on tasks and be able to anticipate customer’s need
  • Be able to learn about Christofle’s rich heritage and products details to transmit that into a knowledgeable and profession customer experience

Please e-mail resumes or inquiries to: p.qurashi@christofle.com.

Wednesday, January 10, 2018

Zegna – Customer Advisor

Ermenegildo Zegna, the luxury men’s apparel company, is currently seeking customer focused and enthusiastic Store Customer Advisors to join us in our Dallas Boutique.

For more information about our company please visit our website at www.zegna.com

As a Store Customer Advisor you will be part of a dynamic environment, providing you with opportunities to seek and delight customers. You will be the ambassador to our clients for the company image and style focusing on the following key responsibilities:

  • Attract, create and maintain loyal Zegna customers at every opportunity, managing customer relationships and building solid relationships
  • Develop an in in-depth knowledge of Zegna products to include composition, style and origin
  • Contribute to a positive, team oriented environment demonstrating professionalism and Zegna’s customer service mindset

Qualified candidates must have strong interpersonal and customer service skills along with strong computer skills. Spanish speaking, Made-to-Measure experience, and a background in luxury goods is a plus.

Ermenegildo Zegna Corp. is an equal opportunity employer and offers a competitive compensation structure and an attractive benefits package including Group Health, 401(k) and private Disability Plans. We offer our employees opportunities for career advancement and invite you to develop your career with us.

For immediate consideration please forward your resume to Adam.Hernandez@Zegna.com.

Tuesday, January 2, 2018

Fendi – Client Advisor

The FENDI Client Advisor is responsible for providing excellent customer service, meeting sales goals.

Job Responsibilities

  • Achieve all Client Advisor KPIs and CRM requirements.
  • Meet or exceed store, category and individual sales goals.
  • Adhere to all Top Store Guidelines.
  • Build and maintain client books; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, enhance relationships and drive business.
  • Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.
  • Follow all store policies and procedures.
  • Participate in necessary stocking/restocking of the store.
  • Proficient and accurate use of POS system and other software as required, updating customer database.
  • Obtain product knowledge, company information and history, keep up-to-date with company news, be familiar with the competition.
  • Maintain a professional appearance and follow FENDI dress code, grooming, and uniform standards
  • Perform regular store maintenance functions as needed or assigned.
  • May have responsibility for opening/closing the store as needed, including morning team meeting.
  • Assist in maintaining visual standards with direction from VM, corporate and management
  • Must maintain open/ongoing communication and positive relationship with store management, peers and other levels of company personnel.
  • Be a positive role model, representing the brand appropriately at all times
  • Participate in the training of new Client Advisors (product knowledge, store procedures, company policies)
  • Participate and prepare for monthly team meetings
  • Adhere to loss prevention standards.

REQUIRED SKILLS, KNOWLEDGE AND ATTRIBUTES:

  • Minimum 2 years luxury retail experience
  • Sales driven
  • Professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writing
  • RTW experience is a plus
  • Mandarin speaker is a plus
  • Computer literacy a must
  • Be fashion-forward, and have a passion for the fashion/luxury-goods industry
  • Be a team player; pro-active attitude
  • Ability to lift boxes/weights up to 10lbs.

Interested candidates can apply here.