CAREERS

Tuesday, June 27, 2017

MARKET – Part Time Sales Associate

Essential Duties + Responsibilities

  • Meet and/or exceed sales expectations for the store in all KPIs (sales, shrink, UPT, ADS, etc.)
  • Ensure that the client experience is the number one priority
  • Complete wardrobing of all clients through all product in the Store
  • Maintain awareness of all promotions and advertisements
  • Assist in floor moves, merchandising, display maintenance, and housekeeping
  • Assist in processing and replenishing merchandise and monitoring floor stock
  • Reconcile daily sales and prepare deposits and end of day reports for management
  • Resolves customer issues and/or complaints with a highly satisfied client in a timely manner with the support of management if necessary
  • Perform other tasks as needed and/or assigned by Store Management

Key Attributes:

  • Uses sound judgment when making decisions
  • Excellent communication skills
  • Act with integrity and respect
  • Adapt to changes required by the business
  • Ability to handle multiple tasks simultaneously
  • Interpersonal savvy

Job Requirements:

  • Must have POS or similar retail system experience
  • Basic knowledge of Microsoft Office
  • Foreign language skills a plus
  • Ideally has a cultivated and established clientele following

Education:

  • High School Graduate or Equivalent required
  • College Degree Preferred

Please email resume to Sarah Girard at sarah@markethighlandpark.com

Tuesday, June 27, 2017

Veronica Beard – Sales Supervisor

SUMMARY:
A Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the Customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the General Manager and Assistant Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

SALES LEADERSHIP:

  • Assumes Manager’s role in supervising staff in absence of General Manager and Assistant Manager.
  • Strives for sales excellence and results.
  • Ensures selling standards are met.
  • Works with customers and models excellent customer service and clientelling skills.
  • Maximizes sales through strong floor supervision.

ASSOCIATE DEVELOPMENT:

  • Ensure associates are trained on product knowledge, selling skills and customer service and operations.
  • Provides information and feedback for Sales Associates.
  • Team sells with Sales Associates to contribute to the development of the selling team.

OPERATIONS EXCELLENCE:

  • Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook.
  • Strives for 100% accuracy and compliance in cash, inventory, fixtures and property.

STORE STANDARDS:

  • Helps execute floor-set and promotional directives.
  • Works as a member of the team to insure all store standards are met.
  • Understands, supports and complies with all company policies and procedures.

MERCHANDISING/VISUAL:

  • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
  • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.

QUALIFICATION REQUIREMENTS:

  • Minimum of 2 years retail Store Management position/ experience in women’s apparel (or related field).
  • Ability to work flexible schedule including nights and weekends.

FASHION SAVVY:

  • Represents the fashion and style of Veronica Beard
  • Knowledge of current fashion trends and styles.
  • Appreciation and demonstration of an overall finished fashion look.

OTHER SKILLS and ABILITIES:

  • Strong verbal and communication skills.
  • Strong observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
  • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.

PHYSICAL DEMANDS:

  • Ability to operate computer/cash register.
  • Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet.
  • Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds.

WORK ENVIRONMENT:

  • Ability to create a quality working environment that will encourage others to develop and excel.
  • Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals.

Please email resume to Juliet Baker at juliet@veronicabeard.com

Tuesday, June 27, 2017

Veronica Beard – Assistant Manager

SUMMARY:
An Assistant Manager is responsible for assisting the General Manager staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Assistant Manager assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the General Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

SALES LEADERSHIP:

  • Assumes Manager’s role in supervising staff in absence of General Manager.
  • Strives for sales excellence and results.
  • Ensures selling standards are met.
  • Works with customers and models excellent customer service and clientelling skills.
  • Maximizes sales through strong floor supervision.

ASSOCIATE DEVELOPMENT:

  • Ensure associates are trained on product knowledge, selling skills and customer service and operations.
  • Provides information and feedback for Sales Associates.
  • Team sells with Sales Associates to contribute to the development of the selling team.

OPERATIONS EXCELLENCE:

  • Protects store payroll by managing wage costs, salaries, and allowable hours.
  • Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook.
  • Strives for 100% accuracy and compliance in cash, inventory, fixtures and property.

STORE STANDARDS:

  • Helps execute floor-set and promotional directives.
  • Works as a member of the team to insure all store standards are met.
  • Understands, supports and complies with all company policies and procedures.
  • Helps control all company assets (i.e., payroll hours, fixtures, cash, inventory and property) and completes all paperwork promptly and accurately.

MERCHANDISING/VISUAL:

  • Ensure execution of effective merchandising strategies and directives.
  • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
  • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.
  • Identify and communicate product concerns in a timely manner.
  • Communicate inventory needs to support the business goals.
  • Provides timely feedback to stores regarding visual direction in partnership with Retail Director.

MISCELLANEOUS:

  • Adheres to company guidelines of dependability, including attendance and requirements.
  • Attends Store Meetings.

QUALIFICATION REQUIREMENTS:

  • Minimum of 2 years retail Store Management position/ experience in women’s apparel (or related field).
  • Ability to work flexible schedule including nights and weekends.

FASHION SAVVY:

  • Represents the fashion and style of Veronica Beard; knowledge of current fashion trends and styles.
  • Appreciation and demonstration of an overall finished fashion look.

OTHER SKILLS and ABILITIES:

  • Strong verbal and communication skills.
  • Strong observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
  • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.

WORK ENVIRONMENT:

  • Ability to create a quality working environment that will encourage others to develop and excel.
  • Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals.

Please email resume to Juliet Baker at juliet@veronicabeard.com

Tuesday, June 27, 2017

Veronica Beard – General Manager

SUMMARY:
Store Managers are responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store’s visual and operational standard, including the store’s shrink %, wage cost and clientelling. The General Manager is responsible for staffing, training and developing high performance teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

SALES LEADERSHIP:

  • Creates an outstanding sales and Customer Service environment
  • Strives for sales excellence and results
  • Sets and evaluates weekly, monthly and seasonal goals for staff
  • Works with customers and models excellent customer service and clientelling skills
  • Maximizes sales through strong floor supervision skills
  • Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
  • Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books.

STAFFING AND ASSOCIATE DEVELOPMENT:

  • Networks in industry to recruit and hire high quality management and sales orientated associates.
  • Fills all levels of open positions within the store in an urgent and timely manner.
  • Ensures adequate staff is available to meet business needs – schedules accordingly.
  • Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associate and Assistant Managers.
  • Administers company personnel programs including appropriate performance reviews, compensation and employment records.
  • Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience.
  • Documents employee performance in a timely manner.
  • Creates enthusiasm and excitement within store to motivate high performance teams.

OPERATIONS EXCELLENCE:

  • Protects store payroll by managing wage costs, salaries, and allowable hours.
  • Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct.
  • Strives for 100% accuracy and compliance in cash, inventory, fixtures and property.

STORE STANDARDS:

  • Execute floor-set and promotional directives; implements visual merchandising.
  • Supervises the overall cleanliness and organization of the sales floor and backroom.
  • Ensures store appearance and atmosphere supports and reinforces the brand image.
  • Understands, supports and complies with all company policies and procedures.

MERCHANDISING/VISUAL:

  • Ensure execution of effective merchandising strategies and directives.
  • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
  • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.
  • Identify and communicate product concerns in a timely manner.
  • Communicate inventory needs to support the business goals.

QUALIFICATION REQUIREMENTS:

  • Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women’s fashion and passion to succeed. Strong visual background, sound organization and operational skills.
  • Minimum of 2 years retail Store Management position/ experience in women’s apparel (or related field).
  • Ability to work flexible schedule including nights and weekends.

FASHION SAVVY:

  • Represents the fashion and style of Veronica Beard; knowledge of current fashion trends and styles.
  • Appreciation and demonstration of an overall finished fashion look.

OTHER SKILLS and ABILITIES:

  • Strong verbal and communication skills.
  • Strong observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
  • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.

WORK ENVIRONMENT:

  • Ability to create a quality working environment that will encourage others to develop and excel.
  • Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals.

Please email resume to Juliet Baker at juliet@veronicabeard.com

Tuesday, June 27, 2017

Veronica Beard – Sales Associate

SUMMARY:
Sales Associates are responsible for assisting customers with their shopping needs and providing them with an exceptional shopping experience. Sales Associates must have knowledge about Veronica Beard merchandise, understand current fashion trends and convey the brand and style.

MAJOR RESPONSIBILITIES:

SALES GENERATION:

  • Assists the customer by wardrobing and selling merchandise that effectively meets and exceeds his/her need.
  • Greets and offers all customers exceptional service.
  • Reacts and follows through to customers’ needs.
  • Achieves selling standards and goals on a consistent basis.
  • Provided merchandise information and current fashion tips to increase sales and customer satisfaction.
  • Represents the fashion and style of Veronica Beard.
  • Utilizes the Client Program and book to develop and build a client base that generates dollars on a consistent basis.

MERCHANDISING/HOUSEKEEPING:

  • Maintains displays, fills in merchandise on sales floor, and assists in floor-set execution.
  • Returns merchandise from fitting room to selling floor.
  • Assists in maintaining cleanliness of store and backroom.
  • Process merchandise shipments, as needed.
  • Replenishes merchandise on a daily basis to ensure all merchandise are represented on the sales floor at all times.

MISCELLANEOUS:

  • Understands and follows all company policies and procedures.
  • Adheres to company guidelines of dependability, including attendance and requirements.
  • Attends Store Meetings.
  • Performs other duties as assigned by store management.

QUALIFICATION REQUIREMENTS:

  • Minimum of 1 year retail service and selling experience.
  • Ability to work flexible schedule including nights and weekends.

EDUCATION and/or EXPERIENCE:

  • High School education or equivalent.
  • Basic math skills for purchase, payment transactions and bank deposits.

FASHION SAVVY:

  • Represents the fashion and style of Veronica Beard.
  • Knowledge of current fashion trends and styles.
  • Appreciation and demonstration of an overall finished fashion look.

OTHER SKILLS and ABILITIES:

  • Strong verbal and communication skills.
  • Strong observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
  • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.

PHYSICAL DEMANDS:

  • Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet.
  • Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds.
  • Reaching above or below shoulder level.

WORK ENVIRONMENT:

  • Maintains a friendly, positive and professional behavior/conduct at all times.
  • Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals.

Please email resume to Juliet Baker at juliet@veronicabeard.com

Wednesday, June 21, 2017

Akris – Full Time RTW and Accessories Sales Associate

Responsibilities:

  • Represent the Akris brand by interacting with clients in the sale of RTW and Accessories.
  • Maintain a high level of service, product knowledge and basic operational procedures.
  • Cultivate strong client relationships
  • Assist with inventory and special projects as needed.

Desired Skills and Experience:

  • Previous experience in luxury sales is required
  • Strong understanding of customer service needs and customer priorities
  • A sales driven, goal oriented individual with a positive, high energy personality
  • Strong client book
  • Excellent interpersonal and communication skills are needed
  • Strong attention to detail with the ability to handle multiple tasks simultaneously
  • Must be able to lift, carry or otherwise move objects weighing up to 30 pounds when merchandising the sales floor.

Akris is an international fashion house founded in 1922 and based in St. Gallen, Switzerland. Creative director Albert Kriemler designs fashion forward women’s wear and signature accessories including the Ai bag made from coveted Mongolian horsehair. Akris holds its ready-to-wear runway shows twice a year in Paris. Besides double-face, the fashion house is renowned for using innovative embroidery and digital photo printing techniques. Akris has been owned and run by its founding family for three generations and operates its own boutiques in major cities around the globe. The Akris main collection as well as its sportier sister line Akris punto are also available in over 500 points of distribution worldwide.

If you meet these qualifications, please send your resume to Teresa.moeller@akris.ch

Thursday, June 8, 2017

Anne Fontaine – Part Time Sales Associate

Since 1993, Anne Fontaine has continued to re-invent the classic white shirt. Our house has now extended its creations by integrating exclusive pieces such as handbags, jewellery and small leather goods into our ready-to-wear collections. As a consequence, we are now able to offer the most individual and refined silhouettes around the world.

We are looking for a Part-Time Sales Associate.

Objectives:
Working closely with the boutique store manager, the objectives of the Sales Associate are as follows:

  • An excellent sales person with the ability to master new challenges
  • Participate in team selling and achieving optimal results and KPI’s
  • Recognized and informative with respect to head-to-toe client styling
  • Build and maintain client relationships
  • Utilize Client book to drive business and secure appointments

Profile:
Experience in fashion retail as a sales associate is required. Dynamic and bright, the candidate must have a well-rounded knowledge of the industry and most importantly, suggestive selling. Must be charismatic, passionate about people, and able to provide exceptional customer service experiences.

The position pays hourly rate and a team monthly bonus pool share based on achieving store sales targets. Anne Fontaine offers a competitive compensation and uniform clothing garments.

Anne Fontaine is an equal opportunity employer.

To Apply: Email a copy of your cover letter and resume to Lauren Hewlett at dal@annefontaine.com

Wednesday, June 7, 2017

Fendi – Part Time Stock Associate

Job Responsibilities:

  • Shipping and receiving transfers and client merchandise
  • Preparing merchandise for shipping and ensure proper packaging and wrapping is in place
  • Monitor UPS log and track packages
  • Arranging hand deliveries
  • Report any damaged merchandise to management and follow policy and procedures
  • Arranging merchandise in the stock area’s to Top Store standards
  • Ensure all merchandise is properly ticketed and censored as per company policy
  • Preparing merchandise for inter-store allocation
  • Performing cycle counts and reconciling discrepancies with the Store Manager
  • Preparing the store for inventory, store should be inventory ready at all times
  • Create IAF
  • Processing incoming repairs and submit claim paperwork to Corporate
  • Completion of repairs: calling customers and getting their products back to them
  • Ordering of supplies for store
  • Support operations and store maintenance in regards to facilities and fixtures
  • Cleaning sales floors and stock areas

Profile:

  • Minimum lifting required 25lbs for this position
  • Prior experience in similar role

Interested candidates can apply here.

Monday, June 5, 2017

Kiehl’s – Part Time Key Holder

Kiehl’s Since 1851 was founded as an old-world apothecary in New York’s Lower East Side neighborhood. From our earliest days, our staff has personalized every contact with a Kiehl’s customer. Our fine formulations have always been made with the most unique natural ingredients found the world over.

Today, we serve customers everywhere with skin and hair care formulas derived from the most unique natural ingredients. By combining tried-and-true methods with the latest innovations from around the world, we assure the high level of quality and efficacy our customers have come to expect from Kiehl’s for more than 159 years.

We have an exciting opportunity to join the Kiehl’s family as Kiehl’s Part-time Keyholder. This position is responsible for achieving individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Responsible for product and brand image presentation while maintaining a neat and organized store.

Job Responsibilities

  • Achieve individual sales goals
  • Effectively execute visual directives, education selling tools and customer service standards
  • Adhere to visual merchandising and housekeeping standards
  • Regular attendance and timeliness for all scheduled shifts

Job Requirements

  • 2+ years of specialty retail store experience. Management experience preferred.
  • Willing to working flexible hours, including nights and weekends
  • Highly resourceful, flexible and ability to solve problems in a timely manner
  • High School Diploma or GED required
  • Must be able to work on your feet all day
  • Walk up and down a flight of stairs and/or ladder if necessary
  • Lift up to 25 lbs on a regular basis

Please email resume to Amanda Badal at ABadal@kiehls-usa.com

Thursday, June 1, 2017

HADLEIGH’S – SALES ASSOCIATE

If you’re Happy, bubbly, and love to sell beautiful clothes! Come work with us at Hadleigh’s. We are looking for a sales Associate!

Hadleigh’s is a luxury retail boutique and atelier in Dallas with Italian made women’s RTW, men’s clothing, accessories, and fine leather goods. All positions are responsible for providing superior customer service and developing relationships that will repeat in business. Associates are responsible for product and image representation while maintaining the Hadleigh’s brand.

  • Qualified candidates should have previous experience in luxury retail. Candidate should be sales driven, goal oriented and understand the importance of building relationships with clients and with their team. Position needs to be filled by a candidate willing to work weekends and flexibility with schedule.

Please e-mail resumes or inquiries to: justin@hadleighs.com.

Thursday, May 25, 2017

Robert Talbott – Full Time Sales Associate

Robert Talbott are in search of a motivated Sales Associate to be responsible for delivering exceptional customer service to our customer through sales activities. The passionate sales associate will be able to elevate our brand, while achieving and exceeding company set sales goals.

Key Accountabilities:

  • Welcome every customer and ensure service levels are met and exceeded beyond expectations at every opportunity
  • Assist customers across the brand and all product categories
  • Demonstrate an excellent knowledge of all Robert Talbott products and the Made-to-Measure process
  • Ensure the achievement of personal and store sales goals
  • Develop and maintain long-term relationships with customers to maximize brand loyalty
  • Maintain product in-stocks on the sales floor set forth by company brand standards
  • Be current with company product knowledge
  • Assess customer needs and provide product recommendations
  • Cross-sell products

Key Skills and Requirements:

  • Provide exceptional customer service through superior sales service
  • Proven track record to drive and exceed individual/store goals
  • Must be flexible in order to meet the needs of the business
  • Must have a team-player mentality
  • Strong communications skills
  • Excellent time management skills
  • Professional attitude
  • Ability to unpack/pack and move stock
  • Minimum 1-2 years retail experience preferred

Education:

  • High School Degree; BS or BA degree a plus

To Apply: Email a copy of your resume to rtd@roberttalbott.com or visit our store to see the manager, Kent Masoner.

Monday, May 22, 2017

MADISON – Part Time Sales Associate

Objectives:

  • To generate sales by use of exceptional selling skills and an eagerness to take on new challenges
  • Practice developed communication and problem solving skills
  • Contribute to the growth and efficiency of the company as a whole
  • Must be able to work well with others

Qualifications:
Experience as a luxury sales associate in the Interior Design/Retail business is preferred and a passion for beautiful things is a must. While displaying strong moral character in all situations, the candidate must have experience with customer service and professional leadership skills. Effective communication and the ability to adapt to all situations while still making decisions based on the success of the business is vital to the position. The candidate must be equipped with a set of core values and exceptional interpersonal skills.

Interested candidates can apply by sending a copy of their resume to Becca Brooks at becca@madison214.com.

Tuesday, May 16, 2017

Tory Burch – Assistant General Manager

Tory Burch is an American lifestyle brand that embodies the personal style and sensibility of its Chairman, CEO and Designer, Tory Burch. The collection, known for color, print and eclectic details, includes ready-to-wear, shoes, handbags, accessories, home and beauty. Art, music, travel, interiors and the designer’s own stylish parents are inspirations for the collection.

Our company launched in February 2004 with a single boutique on what was then a remote street in downtown Manhattan. Today, we are a global brand with a presence in more than 50 countries, but in many ways we are only just beginning. There is so much we want to do!

Brand integrity, global inspiration and beautiful products are integral to who we are as a company and what we have accomplished to date. Our incredible team is an equally important part of the equation. We believe that each of our employees play a vital role in our continuing efforts to grow and evolve.
Overview:

As the Tory Burch Assistant General Manager (AGM), you are a critical leadership partner – a “co-pilot” to the GM and someone the store staff can rely on for guidance and growth. You will partner with the GM to create a highly productive environment in which customers have an extraordinary experience, employees are able to do their best and the business thrives. You are primarily accountable for developing and maintaining staff selling and service skills, in addition to the day-to-day operations of running a successful business with an authentic approach.

Responsibilities:

  • Leadership & People Management
  • Lead by example and model behavior that reflects the company’s core values.
  • Appropriately manage conflict and take ownership for your part in the team dynamic.
  • In partnership with GM, manage overall team performance & growth.
  • Assist in recruitment, selection and on-boarding of store staff.
  • Partner with GM to execute effective store communications, ensuring that staff is involved & updated.
  • Display a strong commitment to self-development and growth.
  • Contribute to a positive atmosphere that is fun, professional, productive, and team oriented providing clear feedback and regular coaching.
  • Deliver the Customer Experience
  • Lead by example; train, guide and coach staff on selling & service skills, driving them to create transformational customer experiences & exceed sales targets.
  • Partner with the GM to create the transformational experience in your boutique – customize it for your customer demographic & manage your team to develop & maintain productive customer relationships.
  • Build a strong consignment business in your store.
  • Ensure visual merchandising and maintenance standards are met at all times.
  • Ensure a high level of customer service through extensive product knowledge and product ownership.
  • Represent the Brand

    • Emulate the brand aesthetic & embody a strong sense of fashion sensibility and an enthusiastic attitude.
    • In partnership with the GM, oversee the development of clientele by implementing strategic initiatives that build our customer base & increase repeat business.
    • In partnership with the GM, take ownership for maintaining the Tory Burch aesthetic across all touch points including associate presentation, dress code, visual standards, maintenance and merchandising to create a fully branded environment.

    Operational Excellence

    • Understand the importance of efficient store operations & support the GM in achieving this.
    • Consistently adhere to all operational procedures.
    • Take ownership for accuracy of information entered in POS & other technology as required.
    • Enforce our people policies & ensure accurate and timely processing of employee paperwork (including but not limited to payroll & time/attendance, employee changes & employee discipline).
    • Protect our assets by adhering to all loss prevention and operational policies & procedures.
    • Communicate merchandise needs to GM to support sales.
    • Ensure strong partnership with your GM to ensure alignment & timely two-way communication.
    • Detail oriented with ability to multi task and prioritize work to produce desired outcomes

    Drive the Business & Deliver Results

    • In partnership with the GM, ensure the store is on target to achieve financial targets through monitoring and improvement of measureable statistics that drive the business.
    • Monitor team sales targets & other metrics, provide feedback and analysis to the GM.
    • In partnership with the GM, manage your people resources to maximize sales, traffic flow, floor coverage and customer engagement; adjust schedules as necessary.
    • Oversee the development of clientele in partnership with GM, through leading by example in the ability to build and maintain relationships with clients, produce strong results from proactive outreach and the development of a personal client business through you and your sales staff.
    • Model and supervise the selling environment, providing consistent coaching on sales, product and client training in order to ensure the highest level of customer service and sales.
    • Ensure disciplined control of payroll expenses.

    Qualifications:

    • Undergraduate degree (business or fashion related discipline a plus)
    • 3-5 years of management experience in a luxury or service driven environment
    • Prior experience as a GM or AGM a plus

    EEO Statement: Tory Burch LLC is an Equal Employment Opportunity employer and does not engage in or tolerate unlawful discrimination including any form of unlawful harassment on account of a person’s age, race, creed, color, religion, national origin, sex or sexual orientation, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class.

    Interested candidates can apply by sending a copy of their resume to Yendi Jackson at yjackson@toryburch.com.

Monday, May 15, 2017

Balenciaga – Key Holder

Key Holder is to aid management in ensuring opening and closing procedures are performed correctly according to company’s policies. Provide customers with top quality service by meeting their needs and expectations.

General Responsibilities

  • Achieve sales goals
  • Opening and closing of the store
  • Ensure stockroom is organized and is set up properly so staff can easily access merchandise
  • Assist management in overseeing day-to-day operations of store
  • Work towards balanced strengths in sales, operations, merchandising and personnel management
  • Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staff
  • Ensure that Customer complaints and feedback are handled appropriately and in a timely manner
  • Support/follow/implement/enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary
  • Enforce all sustainability policies that are implemented by the company both locally and globally

Stock, Inventory & Loss Prevention Management:

  • Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution
  • Cash Registers & Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank deposits

Visual Management:

  • Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company’s standards
  • Ensure that all company information related to visual standards, received from Store. Manager and Corporate is communicated to the team as needed

Store Maintenance Management:

  • Oversee daily cleaning and physical up-keep of the inside and outside the store fixtures, shelving, carpeting, lighting, and supplies
  • Maintain highest standards in the functioning, presentation and maintenance of store property
  • Ensure proper levels of supplies are on hand at all times

Job Requirements

  • Proven experience in a similar role within other fashion luxury companies
  • Ability to manage multiple tasks in a fast paced environment
  • Proven ability to drive results
  • Excellent organizational skills
  • Commercial awareness and strong business acumen
  • Enhanced communication skills
  • Passion for fashion industry
  • Strategic vision in order to develop the business and high level of personal performance

Interested candidates can apply by sending a copy of their resume to Erin Benson at erin.benson@us.balenciaga.com.

Friday, May 12, 2017

Alice + Olivia – SALES SUPERVISOR

REPORTS TO: STORE MANAGER/ASSISTANT MANAGER

Sales Supervisor is responsible for driving the business as an active member of the sales team to ensure business growth and profitability, while exhibiting a strong sense of leadership. The Sales Supervisor will partner with management and sales team to enhance overall customer experience. Sales Supervisor will support Assistant and Store manager in the training and development of sales team.

COMPETENCIES:

  • Customer Focus
  • Drive for results
  • Team player
  • Time management
  • Personal credibility

RESPONSIBILITIES:

  • Meet personal and store sales goals
  • Assist in the tracking, monitoring, and communication of business results
  • Develop and maintain long lasting client relationships by establishing a returning client base
  • Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
  • Personally maintain a UPT above company standard of 2.0 and develop staff to do the same
  • Satisfy company KPI requirements
  • Ensure that each customer receives outstanding customer service
  • Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
  • Ensure image and grooming standards are professional and reflective of the brand image
  • Implement and maintain all merchandising directives to company standard
  • Monitor organization and upkeep of both the front and back of house
  • Encourage associates to take ownership of their sales performance
  • Responsible for knowing and executing daily operations of opening and closing procedures

JOBS ARE SUBJECT TO CHANGE FOR PERSONAL GROWTH, ORGANIZATIONAL DEVELOPMENT AND/OR EVOLUTION OF NEW TECHNOLOGIES.

Interested candidates should contact Azzie Khurdajya at Azzie.khurdajya@aliceandolivia.com. Please include your resume with submission.

Friday, May 12, 2017

Highland Park Village – Marketing Associate

Highland Park Village, built in 1931 is widely regarded as the country’s first true shopping center. Based in the heart of Dallas, in Highland Park, the Village is internationally recognized for its architectural significance and mix of the world’s best-known upscale/luxury retailers including Billy Reid, Carolina Herrera, Chanel, Christian Louboutin, Harry Winston, Hermes, Jimmy Choo, Ralph Lauren, St. John, Tom Ford and more.

We are currently seeking a Marketing Associate to join our team in the Dallas office. The Marketing Associate will be responsible for providing support to the marketing team across all areas in including digital marketing, advertising, events and marketing communications. This role reports in to the Chief Marketing Officer.

Responsibilities include, but are not limited to:

  • Partner with marketing team members to execute key projects.
  • Lead all marketing efforts for Highland Park Village Theatre including: advertising, public relations, print and online marketing, social media and events.
  • Develop new revenue generating ideas.
  • Manage ad sales for Highland Park Village Magazine.
  • Administrative support as needed – project research, building spreadsheets and reports etc.

Qualifications:

  • Entrepreneurial attitude
  • Solid track record of good relationships with media and vendor partners
  • Strong base knowledge of all media types
  • Demonstrated ability to establish priorities and multi-task
  • Ability to work effectively in a small team environment
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Candidate must have a minimum of 2-4 years of Marketing, Communications or Advertising experience.

Qualified candidates, please submit your resume to info@hpvillage.com.

Tuesday, May 9, 2017

St. John – Wardrobe Specialist

St. John Knits is a global luxury Brand seeking a seasoned, passionate Wardrobe Advisor.

Candidate is responsible for contributing to the store sales by providing the ultimate St. John experience level of service to all internal and external clients, building rapport with clients, clienteling, supporting the management team and representing St. John.

  • Consistently demonstrates Relationship Selling Skills to achieve and exceed plan daily, weekly and monthly sales goals as set by Store Management
  • Demonstrates the Relationship Selling Skills from the 5 Star Service program to develop new clients and further develop existing relationships
  • Demonstrates strong product knowledge and keeps updated on new products, marketplace and trends
  • Ability to work varied hours, days, nights and weekends as needed.
  • High degree of professionalism and etiquette and teamwork with clients, peers and management.

Professional candidate must be adaptable, client focused, communicate well on all levels, have self-initiative and think outside the box.

Please visit sjkcareers.com to apply.

Wednesday, May 3, 2017

JAMES PERSE – STOCK SUPERVISOR/STORE SUPPORT

SUMMARY:
The stock associate is responsible for receiving, unpacking and preparing merchandise for the selling floor. He/she is also responsible for the organization, maintenance and cleanliness of the stock room. He/she is responsible for any and all operational functions within the stockroom, including facilitating all directives from the store manager and corporate office in order to effectively and efficiently supervise the inventory and all components for managing it.

Inventory Control

  • Manages the in-store receiving process, and notifies necessary parties/completes paperwork in a timely and accurate manner.
  • Manages re-pricing projects from start to finish. Delegates tasks on the salesfloor as necessary to complete projects accurately and on time.
  • Sensors, tags, steams, folds and hangs merchandise as needed.
  • Manages the floorset preparation merchandise in partnership with the Store Manager to ensure on time and efficient floorset implementation.
  • Works with store associates to replenishes merchandise from the stock room to the selling floor on a daily basis.
  • Executes transfers, returns, damages as needed and/or directed.
  • Processes customer charge sends per JP policy and procedure Follows up on customer inquiries on behalf of sending store when need be.
  • Ensures stock room is organized, clean and merchandise is floor ready at all times per JP Standard Directives.
  • Audits stockroom to ensure consistent sizing, folding, and organization per company direction on standards.
  • Maintains and audits store receiving, returns, transfer, and negative oversold unit reporting in Retail Pro and proper inventory paperwork completion.
  • Is accountable for the store exceeding the Company Shrink Goal by minimizing unit loss.
  • Manages store preparation for physical inventories based on preparation directives and planning packets.

JAMES PERSE Brand Experience

  • Creates a positive first impression by adhering to the dress code.
  • Creates a clean and organized environment by maintaining store standards and cleanliness both in the stock room and on the selling floor.

Operational Excellence

  • Partners with the Store Manager to drop off and pick up of customer and associate alterations, and salesfloor product repairs and dry cleaning with company contracted vendors as directed.
  • Sends store media to Vernon Corporate Office per the directed monthly cycle.
  • Sends store sensors and excess plastic hangers for reuse to Vernon Corporate Office per the directed monthly cycle.
  • Fills cash wrap packaging supplies on a daily basis.
  • Removes trash and boxes from the sales floor and stockroom on a daily basis.
  • Conducts a lighting check on a daily basis for store lights and exterior lighting (if applicable) to ensure all lights are illuminating properly. Changes light bulbs or reports problems when necessary.

Cooperation & Dependability

  • Satisfactorily completes all duties as assigned by management.
  • Is punctual and adheres to designated work schedule.
  • Is flexible and works well with peers and management to accomplish goals.
  • Follows Policies and Procedures 100%.

Additional Responsibilities

  • Participates in and attends all store meetings and other related functions.
  • Represents a positive attitude toward the merchandise and the company.
  • Participates in all store after hours activities, including physical inventories and store floorsets.
  • Uses sound judgment when making decisions and acts with integrity and respect.
  • Uses the appropriate levels of urgency to ensure time based tasks are completed by corporate directed deadlines, and adapts to changes required by the business.
  • Assumes and completes other duties as assigned by store management.

Additional requirements

  • Some heavy lifting required.
  • High attention to detail and reporting accuracy to ensure exact reporting of inventory.
  • Working Knowledge of Microsoft Office Programs, namely Word, Excel, and Outlook.
  • Retail Pro experience preferred, however is not required. Working Knowledge of Inventory maintenance programs preferred.
  • Possesses the ability to handle multiple tasks simultaneously.
  • Possesses excellent communication skills.

To apply please contact kludwigsen@jamesperse.com.

Wednesday, April 26, 2017

Draper James – Full Time Sales Associate

Draper James is a Southern inspired retail brand that embodies the personal style of its founder and creative director, Reese Witherspoon. Draper James launched online in May 2015. Our first store opened in Nashville in October 2015, followed by our second store in Dallas in September 2016. Designed in-house, the collection consists of ready-to-wear, accessories and home décor.

As an employee of Draper James you will be a member of a dynamic and innovative company that prides itself on quality product, attracting premiere talent, and creating an exceptional shopping experience. We value grace, charm, and sophistication.

Sales Associates support the store management team to ensure store goals are met by providing exceptional customer service and generating sales. Sales Associates perform operational tasks such as replenishment, recovery, shipment processing, housekeeping, merchandising and other related duties.

Sales Generation

  • Meet and exceed customers’ expectations at all times.
  • Achieve total sales, SPH, UPT and clientele goals on a weekly, monthly, and annual basis.
  • Engage and approach all customers in a timely manner.
  • Build relationships with customers by asking open ended questions to determine merchandise and service needs.
  • Offer brand, product information and merchandise suggestions to wardrobe the customer.
  • Communicate knowledge of current fashion trends and represent the brand to the customer.
  • Thank all customers for visiting our shop.

Customer Service

  • Develop and maintain client lists to generate sales.
  • Maintain and update client books, track personal productivity and take initiative to set appointments to generate business.
  • Build and develop relationships with clients through written and verbal correspondence.
  • Identify special needs of clients and provide appropriate service.

Operations

  • Uphold and adhere to all policies and procedures and utilize the Draper James Employee Feedback platform to provide feedback and communicate anything that compromises the Draper James brand.
  • Assist management team in the execution of merchandise presentation and visual direction.
  • Ensure product is processed in a timely manner and sales floor is replenished in compliance with company policy.
  • Perform housekeeping tasks to ensure the store and stock room are clean and well organized at all times.

Candidate should be sales driven, goal oriented and have a passion for furthering the store’s success. Candidate will be responsible for building rapport with customers, clienteling, and ensuring business growth and profitability. Candidate needs to exhibit a strong sense of leadership with at least 2+ years of sales, preferably a luxury or service driven environment. Interested applicants can send their resume to Ally Schwartzhoff at allysons@draperjames.com.

Wednesday, April 19, 2017

Leggiadro – Part-Time Sales Associate

Leggiadro is a luxury women’s lifestyle brand with Italian & U.S.-made clothing using beautiful Italian fabrics. We are seeking a part-time sales associate in our Highland Park Village location.

Qualifications:

  • Must have a positive, friendly, outgoing, pleasant, and engaging personality.
  • A self-starter with a great work ethic who is trustworthy, dependable, & responsible.
  • Must be able to maintain a professional, respectful, & courteous attitude & demeanor with clients & co-workers at all times.
  • Previous retail sales experience & ability to offer excellent customer service.
  • Availability to work 16 hours weekly (one 8-hour day & two 4-hour days) which includes Mondays & Saturdays, & have a flexible schedule to also fill in occasionally according to store needs.
  • Basic computer skills to email & operate our retail POS system, etc.
  • Willingness to stock & ship items daily & assist with day to day operation of store.
  • Must be able to use a step ladder, squat, reach & bend, and lift, move and/ or carry objects weighing up to approximately 25 pounds.

Qualified applicants please email a copy of your resume to Suzan MacLellan at da@leggiadro.com.

Thursday, April 13, 2017

Rag and Bone – Full Time Sales Support

rag & bone is seeking a full-time Sales Support Associate to join our Dallas location.

Sales Support Associates support both the back of house and front of house operational functions. Back of house functions include, but are not limited to, unpacking/packing shipments, organizing the stock room, answering phones, and understanding and executing operational policies/procedures. Front of house activities flex between greeter, runner, cashier, phone answering, and whatever else the store requires. Sales Support Associates support an efficient product flow as well as a best in class customer service experience.

Key Roles and Responsibilities

  • Maintain Operational Excellence

Policy and Procedure

  • Maintain a knowledge and understanding of all Policy and Procedure

Stock/Inventory Management

  • Perform the receiving/transfer/RTV processes
  • Ensure maximization of storage and capacity in all product/supply categories
  • Execute corporately directed inventory cycle counts
  • Assist with the investigation and rectification of inventory discrepancies
  • Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints (receiving/transfers/RTV/sales)

IT Systems

  • Have proper understanding of BOH/FOH IT systems
  • Accurately process Point of Sale transactions

Customer and Brand Experience

  • Partner with Operations Supervisor/Store Management to ensure positive brand representation as portrayed through product, store maintenance, and customer service.
  • Support a best in class level of customer service through extensive product knowledge and operational ownership
  • Assist with POS, customer repairs, dry-cleaning, and alterations processes
  • Partner with the sales team to provide exemplary customer service
  • Provide assistance with floor sets, window changes and other merchandising expectations
  • Maintain a one company/one experience perspective in all customer service interactions
  • Understand and exemplify the rag & bone brand philosophy and lifestyle
  • Emulate the brand aesthetic and embody and strong sense of fashion

Personal Excellence

  • Consistently act within the core values of rag & bone
  • Appropriately manage conflict with all members of the team and take ownership of your contribution to the overall team
  • Contribute to a positive, fun, professional, productive, and team oriented store atmosphere
  • Identify opportunities to support the team in delivering best in class customer service
  • Ability to receive feedback from management and peers

Experience/Capabilities

  • Previous experience in retail stock, logistics, and/or customer service preferred
  • Ability to lift at least 30lbs, carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach, and bend
  • Availability to work per the needs of the business

Please email resumes to Rachel Zacharias at rachel.zacharias@rag-bone.com

Thursday, April 13, 2017

Rag & Bone – Part Time Sales Specialist

rag & bone is seeking part-time Sales Specialist for our Dallas location.

Sales Specialists are integral to the success of the store environment. The ideal candidate possesses a skillset that allows them to anticipate the needs of both their clients and team in order to drive sales and create a consistent and high-quality in-store experience.

Key Roles and Responsibilities

  • Support a best in class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling
  • Consistently meet sales and Key Performance metrics as established by Store Management
  • Take ownership for the customer experience in your store by providing customized and personal relationships with each customer/client
  • Understand and exemplify the rag and bone brand philosophy and lifestyle
  • Emulate the brand aesthetic and embody and strong sense of fashion
  • Maintain a one company/one experience perspective in all customer service interactions
  • Provide assistance with floor sets, window changes and other merchandising expectations where necessary

Maintain Operational Excellence

Policy and Procedure

  • Maintain a knowledge and understanding of all Policy and Procedure
  • Adhere to all policies and procedures as outlines by the organization

Stock/Inventory Management

  • Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints

IT Systems

  • Accurately process Point of Sale transactions

Personal Excellence

  • Consistently act within the core values of rag & bone
  • Appropriately manage conflict with all members of the team and take ownership of your contribution to the overall team
  • Contribute to a positive, fun, professional, productive, and team oriented store atmosphere
  • Contribute to and support company and management initiatives as needed
  • Identify opportunities to support the team in delivering best in class customer service
  • Ability to receive feedback from management and peers

Experience/Capabilities

  • Previous experience in contemporary or luxury fashion sales/clienteling preferred
  • Ability to lift at least 30lbs, carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach, and bend
  • Availability to work per the needs of the business

Please email resumes to Rachel Zacharias at rachel.zacharias@rag-bone.com

Wednesday, March 29, 2017

The Tot – Part-time Sales Associate

The Tot is a curated, one-stop shop for innovative, stylish, safe & non-toxic products for mamas & their tots. We are a growing company hiring part-time sales associates with a passion for customer service and a positive, engaging personality. Candidates should have flexible availability and preferably have retail experience.

Please email resumes to Lacey.Jones@TheTot.com to apply.

Wednesday, March 29, 2017

Kiehl’s – Part-time Keyholder

Kiehl’s Since 1851 was founded as an old-world apothecary in New York’s Lower East Side neighborhood. From our earliest days, our staff has personalized every contact with a Kiehl’s customer. Our fine formulations have always been made with the most unique natural ingredients found the world over.

Today, we serve customers everywhere with skin and hair care formulas derived from the most unique natural ingredients. By combining tried-and-true methods with the latest innovations from around the world, we assure the high level of quality and efficacy our customers have come to expect from Kiehl’s for more than 159 years.

We have an exciting opportunity to join the Kiehl’s family as Kiehl’s Part-time Keyholder. This position is responsible for achieving individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Responsible for product and brand image presentation while maintaining a neat and organized store.

Job Responsibilities

  • Achieve individual sales goals
  • Effectively execute visual directives, education selling tools and customer service standards
  • Adhere to visual merchandising and housekeeping standards
  • Regular attendance and timeliness for all scheduled shifts

Job Requirements

  • 2+ years of specialty retail store experience. Management experience preferred.
  • Willing to working flexible hours, including nights and weekends
  • Highly resourceful, flexible and ability to solve problems in a timely manner
  • High School Diploma or GED required
  • Must be able to work on your feet all day
  • Walk up and down a flight of stairs and/or ladder if necessary
  • Lift up to 25 lbs on a regular basis

Please email resume to Amanda Badal at ABadal@kiehls-usa.com.

Thursday, February 2, 2017

Vince – Part Time Stock Associate

Overview:
VINCE is a leading contemporary fashion brand best known for modern effortless style and everyday luxury essentials. Established in 2002, the brand now offers a wide range of women’s and men’s apparel, women’s and men’s footwear. Vince products are sold in prestigious locations worldwide, including approximately 2,500 points of distribution across 38 countries. With corporate headquarters in New York and its design studio in Los Angeles, the Company has 40 company-operated full-price retail stores, 14 company-operated outlet stores, an e-commerce site, and in international business with a showroom in Paris.

Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.

Vince is seeking a dynamic, customer service driven Part-Time Stock Associate for our Highland Park Village Dallas, TX location.

The Stock Associate is responsible for driving results and enhancing the customer experience by maintaining a neat clean and safe working and shopping environment. This position is also responsible for executing all company defined best practices in the stock and selling floor including replenishment, shipment processing and receiving, and maintaining visual display standards.

Responsibilities:

  • Maintains appropriate stock levels and ensures that all sizes and styles are represented
  • Supports maintaining a clean, organized and efficient stockroom while adhering to Vince standards and safety requirements
  • Follows company standards of merchandise presentation and display
  • Maintain the housekeeping of the store
  • Safeguard the store’s inventory by adherence to the company’s loss prevention program
  • Follow all store operational policies and procedures

Qualifications:

  • Prior experience in retail and stock is preferred
  • Have a positive, high-energy, friendly, outgoing and engaging personality
  • Demonstrate strong verbal and written communication skills allowing for effective communication with your customers
  • Must be able to lift, carry or otherwise move objects weighing up to 30 pounds when merchandising the sales floor and use ladders or stairs
  • Ability to work a flexible schedule that meets the needs of the business; could include overnight, evening, weekend and call-in shifts

Compensation:
The successful candidate will enjoy a competitive compensation package which may include short and/or long term incentives, clothing allowance, and merchandise discount, in addition to base salary and full health and welfare benefits.

Vince strives to maintain a diverse workplace and does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

Vince is an Equal Opportunity Employer and Affirmative Action Employer, M/F/D/V

Candidates can send resumes to Megan Corpening, mcorpening@vince.com