CAREERS

Tuesday, April 9, 2019

Market Highland Park Village – Full Time Buying Coordinator

JOB SUMMARY
The Buying Coordinator is a full time, entry-level position supporting the Buyer and Operations Manager. This position provides first-hand insight into the buying office and offers potential career progression into other areas of the buying office.

  • Provides in market and post-market support for buyer
  • Write & adjust POs on order to reflect new incoming shipments
  • Supports events (special and in-store)
  • Performs administrative tasks for the buyer as needed
  • Data entry into inventory system to create all product styles
  • Maintains item updates and adjustments through out season
  • Communicates with buying office on discrepancies
  • Establishes and maintains excellent working relationships with designers and account managers
  • Manage on hand and open order reports
  • Pulls weekly and monthly selling reports for buyer as needed

JOB REQUIREMENTS

  • Bachelor’s degree from a four-year college or university or equivalent work experience
  • Previous experience in retail, service, or other fast paced environments
  • Must be analytical, articulate, and organized
  • Strong communication skills, both written and verbal
  • Able to multi-task and work independently in a fast-paced environment and prioritize effectively
  • Must be proficient in Microsoft Word and Excel
  • Quick study on new computer systems and quickly understands and incorporates new system functionality
  • Strong follow up and follow through to make sure all tasks are taken to full completion

Please email resume to KeenanWalker@MarketHighlandPark.com

Monday, March 25, 2019

Kiehl’s Since 1851 – Customer Rep.

Kiehl’s Since 1851 was founded as an old-world apothecary in New York’s Lower East Side neighborhood. From our earliest days, our staff has personalized every contact with a Kiehl’s customer. Our fine formulations have always been made with the most unique natural ingredients found the world over.

Today, we serve customers everywhere with skin and hair care formulas derived from the most unique natural ingredients. By combining tried-and-true methods with the latest innovations from around the world, we assure the high level of quality and efficacy our customers have come to expect from Kiehl’s for more than 159 years.

We have an exciting opportunity to join the Kiehl’s family as Kiehl’s Customer Rep. This position is responsible for achieving individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Responsible for product and brand image presentation while maintaining a neat and organized store.

  • Achieve individual sales goals
  • Effectively execute visual directives, education selling tools and customer service standards
  • Adhere to visual merchandising and housekeeping standards
  • Regular attendance and timeliness for all scheduled shifts
  • 2+ years of specialty retail store experience
  • Willing to working flexible hours, including nights and weekends
  • Highly resourceful, flexible and ability to solve problems in a timely manner
  • High School Diploma or GED required
  • Must be able to work on your feet all day
  • Walk up and down a flight of stairs and/or ladder if necessary
  • Lift up to 25 lbs on a regular basis

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [1] USApplicationAccommodation@support.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.

Please email resume to Stephanie Trevino at strevino@kiehls-usa.com.

Monday, March 18, 2019

The Tot – part time supervisor

Candidate must be sales driven, goal oriented and have a passion for clienteling to further the store’s success. Candidate needs to exhibit a strong sense of leadership with at least 2+ years of sales, preferably a luxury or service driven environment.

Our mission: To be the premier destination that offers trusted advice with mindfully curated safe, non-toxic, innovative and stylish products for conscious parents in a world of overwhelming choice.

Sales Generation

  • Meet and exceed customers’ expectations at all times.
  • Achieve total sales, SPH, UPT and clientele goals on a weekly, monthly, and annual basis.
  • Engage and approach all customers in a timely manner.
  • Build relationships with customers by asking open ended questions to determine merchandise and service needs.
  • Offer brand, product information and merchandise suggestions to wardrobe the customer.
  • Communicate knowledge of current fashion trends and represent the brand to the customer.
  • Thank all customers for visiting our shop.

Customer Service

  • Develop and maintain client lists to generate sales.
  • Maintain and update client books, track personal productivity and take initiative to set appointments to generate business.
  • Build and develop relationships with clients through written and verbal correspondence.
  • Identify special needs of clients and provide appropriate service.

Operations

  • Assist management team in the execution of merchandise presentation and visual direction.
  • Sales floor is replenished in compliance with company policy.
  • Perform housekeeping tasks to ensure the store and stock room are clean and well organized at all times.

Please email resume to allyson.schwartzhoff@thetot.com

Monday, March 18, 2019

The Tot – full time supervisor

Candidate must be sales driven, goal oriented and have a passion for clienteling to further the store’s success. Candidate needs to exhibit a strong sense of leadership with at least 2+ years of sales, preferably a luxury or service driven environment.

Our mission: To be the premier destination that offers trusted advice with mindfully curated safe, non-toxic, innovative and stylish products for conscious parents in a world of overwhelming choice.

Sales Generation

  • Meet and exceed customers’ expectations at all times.
  • Achieve total sales, SPH, UPT and clientele goals on a weekly, monthly, and annual basis.
  • Engage and approach all customers in a timely manner.
  • Build relationships with customers by asking open ended questions to determine merchandise and service needs.
  • Offer brand, product information and merchandise suggestions to wardrobe the customer.
  • Communicate knowledge of current fashion trends and represent the brand to the customer.
  • Thank all customers for visiting our shop.

Customer Service

  • Develop and maintain client lists to generate sales.
  • Maintain and update client books, track personal productivity and take initiative to set appointments to generate business.
  • Build and develop relationships with clients through written and verbal correspondence.
  • Identify special needs of clients and provide appropriate service.

Operations

  • Assist management team in the execution of merchandise presentation and visual direction.
  • Sales floor is replenished in compliance with company policy.
  • Perform housekeeping tasks to ensure the store and stock room are clean and well organized at all times.

Please email resume to allyson.schwartzhoff@thetot.com

Wednesday, March 13, 2019

alice + olivia – SALES SUPERVISOR

JOB DESCRIPTION
TITLE: SALES SUPERVISOR
REPORTS TO: STORE MANAGER/ASSISTANT MANAGER
Sales Supervisor is responsible for driving the business as an active member of the sales team to ensure business growth and profitability, while exhibiting a strong sense of leadership. The Sales Supervisor will partner with management and sales team to enhance overall customer experience. Sales Supervisor will support Assistant and Store manager in the training and development of sales team.

COMPETENCIES:

  • Customer Focus
  • Drive for results
  • Team player
  • Time management
  • Personal credibility

RESPONSIBILITIES:

  • Meet personal and store sales goals
  • Assist in the tracking, monitoring, and communication of business results
  • Develop and maintain long lasting client relationships by establishing a returning client base
  • Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
  • Personally maintain a UPT above company standard of 2.0 and develop staff to do the same
  • Satisfy company KPI requirements
  • Ensure that each customer receives outstanding customer service
  • Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
  • Ensure image and grooming standards are professional and reflective of the brand image
  • Implement and maintain all merchandising directives to company standard
  • Monitor organization and upkeep of both the front and back of house
  • Encourage associates to take ownership of their sales performance
  • Responsible for knowing and executing daily operations of opening and closing procedures

JOBS ARE SUBJECT TO CHANGE FOR PERSONAL GROWTH, ORGANIZATIONAL DEVELOPMENT AND/OR EVOLUTION OF NEW TECHNOLOGIES.

Interested candidates should contact Carson Haynes at carson.haynes@aliceandolivia.com. Please include your resume with submission.

Tuesday, March 12, 2019

Veronica Beard – Full Time/Part Time Sales Associate

SUMMARY:

Sales Associates are responsible for assisting customers with their shopping needs and providing them with an exceptional shopping experience. Sales Associates must have knowledge about Veronica Beard merchandise, understand current fashion trends and convey the brand and style.

MAJOR RESPONSIBILITIES:

SALES GENERATION:

  • Assists the customer by wardrobing and selling merchandise that effectively meets and exceeds his/her need.
  • Greets and offers all customers exceptional service.
  • Reacts and follows through to customers’ needs.
  • Achieves selling standards and goals on a consistent basis.
  • Provided merchandise information and current fashion tips to increase sales and customer satisfaction.
  • Represents the fashion and style of Veronica Beard.
  • Utilizes the Client Program and book to develop and build a client base that generates dollars on a consistent basis.

MERCHANDISING/HOUSEKEEPING:

  • Maintains displays, fills in merchandise on sales floor, and assists in floor-set execution.
  • Returns merchandise from fitting room to selling floor.
  • Assists in maintaining cleanliness of store and backroom.
  • Process merchandise shipments, as needed.
  • Replenishes merchandise on a daily basis to ensure all merchandise are represented on the sales floor at all times.

MISCELLANEOUS:

  • Understands and follows all company policies and procedures.
  • Adheres to company guidelines of dependability, including attendance and requirements.
  • Attends Store Meetings.
  • Performs other duties as assigned by store management.

QUALIFICATION REQUIREMENTS:

  • Minimum of 1 year retail service and selling experience.
  • Ability to work flexible schedule including nights and weekends.

EDUCATION and/or EXPERIENCE:

  • High School education or equivalent.
  • Basic math skills for purchase, payment transactions and bank deposits.

FASHION SAVVY:

  • Represents the fashion and style of Veronica Beard.
  • Knowledge of current fashion trends and styles.
  • Appreciation and demonstration of an overall finished fashion look.

OTHER SKILLS and ABILITIES:

  • Strong verbal and communication skills.
  • Strong observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
  • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.

PHYSICAL DEMANDS:

  • Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet.
  • Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds.
  • Reaching above or below shoulder level.

WORK ENVIRONMENT:

  • Maintains a friendly, positive and professional behavior/conduct at all times.
  • Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals.

Please send resumes and inquires to Brittany Evans at brittany@veronicabeard.com.

Monday, March 4, 2019

CHANEL – Fashion Advisor

Through passion for client service and fashion expertise, The Fashion Advisor will consistently provide a superior level of service to clients, increase client conversion and retention, drive business revenue, and inspire brand loyalty. The Fashion Advisor is responsible for the end to end client experience.

Your core responsibilities will be to:

  • Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
  • Optimize the client experience through providing clients with prompt, professional, warm and courteous service
  • Build genuine relationships with clients through thoughtful and consistent outreach
  • Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
  • Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

Who you are:

  • Truly service minded
  • A Fashion expert
  • Passionate about the House of Chanel
  • Team-focused with a desire to collaborate effectively
  • Have at least 3 years of experience in a related field
  • Team-focused

Chanel, Inc. and its U.S. affiliates is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Please send resumes and inquires to Jessica.Gillman@chanelusa.com

Friday, March 1, 2019

CHANEL – Product Manager

The Product Manager is a brand ambassador and business leader focused on delivering extraordinary experiences for internal team and clients. S/he will be responsible for driving the business of his/her respective product category(ies), coaching and managing a team of sales people, and equipping the Boutique Director with critical business knowledge.

Your core responsibilities will be to:

  • Through spending time on the selling floor, coach and inspire team to deliver an elevated client experience for all clients at all times
  • Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork
  • Provide initial and frequent ongoing training and development for all team members, including Chanel savoir faire, product details and service delivery
  • Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
  • Run product category and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned
  • Represent Chanel in the market, developing the client base through community involvement, partnerships with local high profile businesses, as well as social and seasonal events

Who you are:

  • Truly service minded
  • Enjoy interacting with clients and being on the sales floor
  • Passionate about building and managing a high performing team
  • Team-focused with a desire to collaborate effectively
  • Innovative, proactive, and strategic
  • Strong organizational skills and ability to multi-task projects in a dynamic, fast paced environment with shifting priorities
  • Curious and eager to learn
  • Able to lift 15 lbs

Chanel, Inc. and its U.S. affiliates is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Click here to apply.

Tuesday, February 19, 2019

JAMES PERSE – FULL TIME SALES ASSOCIATE/KEYHOLDER POSITION

The sales associate position is a sales driven position with leadership responsibilities. The sales associate is primarily responsible for achieving his/her individual sales goal while also setting the example for the rest of the store team in exceptional customer service, and consistently upholding the standards and vision of the company.

Sales:

  • Achieve and exceed individual sales goal and company KPIs (UPT, ADT, etc.)
  • Consistently ensure customers are number one store priority
  • Assist sales associates in suggesting additional merchandise to clients
  • Suggestive sell through styling and product knowledge
  • Incorporate James Perse lifestyle into the selling ceremony
  • Consistently build and develop client base
  • Schedule client appointments
  • Proactively network and build clientele base

Customer Service:

  • Warmly greet all customers with a sincere welcome
  • Assist Store Management in ensuring that the store staff consistently prioritizes the customer’s experience in the store
  • Facilitate consignments and client appointments based on customers’ needs and requests
  • Consistently elevate the level of customer service inside the store to set the James Perse brand apart from its competitors
  • Support the staff in creatively individualizing the customer experience

Operational Responsibilities:

  • Open and close the store and oversee all open and closing procedures
  • Maintain store standards (cleanliness, maintenance, etc.)
  • Inventory Management
  • Ensure Visual Merchandising standards are consistently upheld
  • Assist store team in any merchandise movement (transfer, charge sends, etc.)
  • Ensure all staff partakes in the replenishment of product on the sales floor and maintenance of back stock

Leadership:

  • Lead by example in exceptional customer service and store standards
  • Conduct him/herself as James Perse brand ambassador
  • Assist Store Management in driving and motivating the team to achieve and exceed sales goals and store KPIs
  • Consistently represent and reinforce company standards and policies
  • Consistently demonstrate expertise in product knowledge, company history, brand values
  • Identify opportunities in product, sales, and team development and strategically present ideas and solutions to Store Management
  • Local market knowledge of clientele base and brand competitors
  • Awareness of business trends that relate to the success of the store
  • Able to clearly articulate ideas and tailor approach to audience
  • Able to establish clear direction and gain the respect of the store team
  • Suggest appropriate partnerships in the local community
  • Contribute to and create an overall positive atmosphere in the store
  • Collaborate with other colleagues to achieve business objectives
  • Communicate any pertinent information gathered from customers to Store Management

Work Experience:

  • Minimum 2 years’ experience in retail sales or related field

Please email resumes or inquiries to manager Kelly Ludwigsen at KLudwigsen@jamesperse.com

Monday, February 18, 2019

Rag & Bone – Assistant Store Manager

Assistant Store Managers are essential members of the store leadership team who uphold and implement the vision set forth by the Store Manager. The ideal candidate will be expected to take an active role in store operations, customer experience, and employee development. A successful candidate possesses a skillset that allows them to coach and develop all supervisors and associates while contributing to an environment in which all team members are able to collaborate in order to consistently deliver best in class customer experiences.

Please email resumes or inquires to carson.byrd@rag-bone.com and rachel.zacharias@rag-bone.com

Wednesday, February 6, 2019

MARKET – Full-Time Sales Associate

MARKET boutique is presently seeking a candidate to join our sales team.

MARKET is a multi-brand lifestyle boutique. The store houses a finely curated selection of clothing, accessories, fine jewelry, and home décor with the retail mix embracing Highland Park Village’s varied traits of style, glamour and approachability.

Qualified candidates should have a minimum of 2 years experience in luxury retail, with a strong knowledge in fine jewelry. Candidates should also be driven and goal-oriented and value the importance of developing and maintaining client relationships while providing excellent customer service.

Candidates must be flexible with scheduling and able to work weekends.

Competitive compensation and benefits will be provided.

Please email resumes or inquires to Renate Ferraro at: Renate@markethighlandpark.com

Monday, January 28, 2019

rag & bone – Sales Specialist

rag & bone is currently seeking a Sales Specialist for our Highland Park Village location.

Sales Specialists are integral to the success of the store environment. The ideal candidate possesses a skill set that allows them to anticipate the needs of both their clients and team in order to drive sales and create a consistent and high quality in-store experience.

Please submit all inquiries to carson.byrd@rag-bone.com

Wednesday, January 23, 2019

HADLEIGH’S – Store Assistant

If you’re happy, bubbly, and love to work with beautiful clothes! Come work with us at Hadleigh’s. We are looking for a Store Assistant!

Hadleigh’s is a luxury retail boutique and atelier in Dallas with Italian made women’s RTW, men’s clothing, accessories, and fine leather goods. All positions are responsible for providing superior customer service and developing relationships that will repeat in business. Store Assistants are responsible for many tasks necessary to assist sales associates and management in executing marketing, online orders, pop up shops, and many other projects

  • Qualified candidates should have previous experience in luxury retail. Candidate should be highly organized, goal oriented and understand the importance of building relationships with clients and with their team. Position needs to be filled by a candidate willing to work weekends and flexibility with schedule.
  • Candidate must have a good understanding of Microsoft Office.

Please e-mail resumes or inquiries to: gable@hadleighs.com.

Wednesday, January 23, 2019

HADLEIGH’S – SALES ASSOCIATE

If you’re happy, bubbly, and love to sell beautiful clothes, come work with us at Hadleigh’s! We are looking for a sales Associate!

Hadleigh’s is a luxury retail boutique and atelier in Dallas with Italian made women’s RTW, men’s clothing, accessories, and fine leather goods. All positions are responsible for providing superior customer service and developing relationships that will repeat in business. Associates are responsible for product and image representation while maintaining the Hadleigh’s brand.

  • Qualified candidates should have previous experience in luxury retail. Candidate should be sales driven, goal oriented and understand the importance of building relationships with clients and with their team. Position needs to be filled by a candidate willing to work weekends and flexibility with schedule.

Please e-mail resumes or inquiries to: gable@hadleighs.com.

Tuesday, January 22, 2019

Fendi – Client Advisor

FENDI is looking to hire a Client Advisor who is responsible for providing excellent customer service and meeting sales goals.

Job Responsibilities

  • Achieve all Client Advisor KPIs and CRM requirements.
  • Meet or exceed store, category and individual sales goals.
  • Adhere to all Top Store Guidelines.
  • Build and maintain client books; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, enhance relationships and drive business.
  • Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.
  • Follow all store policies and procedures.
  • Participate in necessary stocking/restocking of the store.
  • Proficient and accurate use of POS system and other software as required, updating customer database.
  • Obtain product knowledge, company information and history, keep up-to-date with company news, be familiar with the competition.
  • Maintain a professional appearance and follow FENDI dress code, grooming, and uniform standards
  • Perform regular store maintenance functions as needed or assigned.
  • May have responsibility for opening/closing the store as needed, including morning team meeting.
  • Assist in maintaining visual standards with direction from VM, corporate and management
  • Must maintain open/ongoing communication and positive relationship with store management, peers and other levels of company personnel.
  • Be a positive role model, representing the brand appropriately at all times
  • Participate in the training of new Client Advisors (product knowledge, store procedures, company policies)
  • Participate and prepare for monthly team meetings
  • Adhere to loss prevention standards.

REQUIRED SKILLS, KNOWLEDGE AND ATTRIBUTES:

  • Minimum 2 years luxury retail experience
  • Sales driven
  • Professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writing
  • RTW experience is a plus
  • Mandarin speaker is a plus
  • Computer literacy a must
  • Be fashion-forward, and have a passion for the fashion/luxury-goods industry
  • Be a team player; pro-active attitude
  • Ability to lift boxes/weights up to 10lbs.


Please email resumes or inquires to Pablo Arellano at: Pablo.Arellano@fendi.com

Monday, January 21, 2019

AKRIS – Full Time Sales Associate

Purpose:
Sales of RTW and Accessories

Responsibilities:

  • Represent the Akris brand by interacting with clients in the sale of RTW and Accessories.
  • Maintain a high level of service, product knowledge and basic operational procedures.
  • Cultivate strong client relationships
  • Assist with inventory and special projects as needed
  • Desired Skills and Experience:

    • Previous experience in luxury sales is required
    • Strong understanding of customer service needs and customer priorities
    • A sales driven, goal oriented individual with a positive, high energy personality
    • Strong client book
    • Excellent interpersonal and communication skills are needed
    • Strong attention to detail with the ability to handle multiple tasks simultaneously
    • Must be able to lift, carry or otherwise move objects weighing up to 30 pounds when merchandising the sales floor.

    Akris is an international fashion house founded in 1922 and based in St. Gallen, Switzerland. Creative director Albert Kriemler designs fashion forward women’s wear and signature accessories including the Ai bag made from coveted Mongolian horsehair. Akris holds its ready-to-wear runway shows twice a year in Paris. Besides double-face, the fashion house is renowned for using innovative embroidery and digital photo printing techniques. Akris has been owned and run by its founding family for three generations and operates its own boutiques in major cities around the globe. The Akris main collection as well as its sportier sister line Akris punto are also available in over 500 points of distribution worldwide.

    Please email resumes or inquiries to Teresa Moeller at: teresa.moeller@akris.com

Wednesday, December 5, 2018

rag & bone – Sales Supervisor

rag & bone Highland Park Village is currently seeking a full-time Sales Supervisor.

Sales Supervisors play a key role in ensuring sales goals are consistently met, a customer centric floor environment is being maintained and service standards are executed according to company guidelines. In addition to being a highly productive sales driver, this person will act as an extension of store management as a leader and role model to all Sales Associates when it comes to service standards and adherence to company policy.

Please direct resumes to carson.byrd@rag-bone.com