the issue > Careers > January 8, 2019

CHANEL – Boutique Facilitator – Full Time

The Boutique Facilitator is passionate about providing the highest standards of service, and will be trained to be well-rounded in all activities within the Boutique. She/He will ensure that all operations in the Boutiques are processed correctly and efficiently while expediting client traffic flow. As a multi-functional, “generalist” support role, the Boutique Facilitator enables sellers and the boutique to maximize client facing time, and is able to support all areas of the Boutique as needed.

Your core responsibilities will be to:

  • Consistently deliver exceptional customer service based on CHANEL’s service Mantra, including welcoming and greeting all clients
  • Provide Sales and Service support
  • Support Operations team in maintaining stock order and assist in inventory activities
  • Support opening and closing functions of the boutique
  • Answer phone calls and ensure any client issues are resolved in a prompt and professional manner
  • Uphold standards to deliver the ultimate Chanel experience to the client

Who you are:

  • Truly service minded
  • Passionate about the House of Chanel
  • Team-focused with a desire to collaborate effectively
  • Extremely organized with strong attention to detail
  • Solution oriented, proactive problem solver
  • Energetic, kind, sincere, patient and adaptable
  • Experience in Service, Hospitality or similar area recommended

We are seeking individuals who are passionate about the Luxury Retail industry and are looking to learn about Retail at the House of Chanel and developing a career in the field.

Please address all inquiries to