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ALICE + OLIVIA – ASSISTANT STORE MANAGER

REPORTS TO: STORE MANAGER

The Assistant Manager is responsible for driving the business as an active member of the sales team to ensure business growth and profitability. Assistant Manager will support the Store Manager in the enhancement of the customer experience by managing the areas of client services, human resources, operations, and visuals. The Assistant Manager must assume the role of the Store Manager in his or her absence, and is expected to train and develop team to achieve maximum productivity.

COMPETENCIES:

  • Customer Focus
  • Drive for results
  • Team player
  • Time management
  • Personal credibility
  • Business acumen
  • Communication
  • Managing performance
  • Motivating others

RESPONSIBILITIES:

  • Meet personal and store sales goals
  • Assist in the tracking, monitoring, and communication of business results
  • Develop and maintain long lasting client relationships by establishing a returning client base
  • Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
  • Personally maintain a UPT above company standard of 2.0 and develop staff to do the same
  • Satisfy company KPI requirements
  • Monitor individual sales to ensure that each team member is achieve company KPI’s on a weekly basis
  • Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
  • Assist in ensuring the integrity of payroll and the payroll process
  • Continually evaluate the performance of each associate and provide constant feedback to ensure results
  • Ensure image and grooming standards are professional and reflective of the brand image
  • Implement and maintain all merchandising directives to company standard
  • Identify and communicate product concerns to the appropriate parties
  • Communicate inventory needs to support the business
  • Monitor organization and upkeep of both the front and back of house

JOBS ARE SUBJECT TO CHANGE FOR PERSONAL GROWTH, ORGANIZATIONAL DEVELOPMENT AND/OR EVOLUTION OF NEW TECHNOLOGIES.

Interested candidates should contact Ellen Smith at ellen.smith@aliceandolivia.com. Please include your resume with submission.