the issue > Careers > November 8, 2019


The sales associate position is a sales driven position with leadership responsibilities. The sales associate is primarily responsible for achieving his/her individual sales goal while also setting the example for the rest of the store team in exceptional customer service, and consistently upholding the standards and vision of the company.


  • Achieve and exceed individual sales goal and company KPIs (UPT, ADT, etc.)
  • Consistently ensure customers are number one store priority
  • Assist sales associates in suggesting additional merchandise to clients
  • Suggestive sell through styling and product knowledge
  • Incorporate James Perse lifestyle into the selling ceremony
  • Consistently build and develop client base
  • Schedule client appointments
  • Proactively network and build clientele base

Customer Service:

  • Warmly greet all customers with a sincere welcome
  • Assist Store Management in ensuring that the store staff consistently prioritizes the customer’s experience in the store
  • Facilitate consignments and client appointments based on customers’ needs and requests
  • Consistently elevate the level of customer service inside the store to set the James Perse brand apart from its competitors
  • Support the staff in creatively individualizing the customer experience

Operational Responsibilities:

  • Open and close the store and oversee all open and closing procedures
  • Maintain store standards (cleanliness, maintenance, etc.)
  • Inventory Management
  • Ensure Visual Merchandising standards are consistently upheld
  • Assist store team in any merchandise movement (transfer, charge sends, etc.)
  • Ensure all staff partakes in the replenishment of product on the sales floor and maintenance of back stock


  • Lead by example in exceptional customer service and store standards
  • Conduct him/herself as James Perse brand ambassador
  • Assist Store Management in driving and motivating the team to achieve and exceed sales goals and store KPIs
  • Consistently represent and reinforce company standards and policies
  • Consistently demonstrate expertise in product knowledge, company history, brand values
  • Identify opportunities in product, sales, and team development and strategically present ideas and solutions to Store Management
  • Local market knowledge of clientele base and brand competitors
  • Awareness of business trends that relate to the success of the store
  • Able to clearly articulate ideas and tailor approach to audience
  • Able to establish clear direction and gain the respect of the store team
  • Suggest appropriate partnerships in the local community
  • Contribute to and create an overall positive atmosphere in the store
  • Collaborate with other colleagues to achieve business objectives
  • Communicate any pertinent information gathered from customers to Store Management

Work Experience:

  • Minimum 2 years’ experience in retail sales or related field

Please email resume and inquiries to