the issue > Careers > November 11, 2021
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rag & bone – Full-Time Sales Specialist

Key Roles And Responsibilities
Customer and Brand Experience

  • Support a best in class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling
  • Consistently meet sales and Key Performance metrics as established by Store Management
  • Take ownership for the customer experience in your store by providing customized and personal relationships with each customer/client
  • Understand and exemplify the rag and bone brand philosophy and lifestyle
  • Emulate the brand aesthetic and embody and strong sense of fashion
  • Maintain a one company/one experience perspective in all customer service interactions
  • Provide assistance with floor sets, window changes and other merchandising expectations where necessary

Maintain Operational Excellence

Policy and Procedure

  • Maintain a knowledge and understanding of all Policy and Procedure
  • Adhere to all policies and procedures as outlined by the organization

Personal Excellence

  • Consistently act within the core values of rag & bone
  • Appropriately manage conflict with all members of the team and take ownership of your contribution to the overall team
  • Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere
  • Contribute to and support company and management initiatives as needed
  • Identify opportunities to support the team in delivering best in class customer service
  • Ability to receive feedback from management and peers

Experience/Capabilities

  • Previous experience in contemporary or luxury fashion sales/clienteling preferred
  • Ability to lift at least 30lbs, carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach, and bend
  • Availability to work per the needs of the business

For more information or to apply, please contact Charity Ybarra at charity.ybarra@rag-bone.com.