the issue > Careers > September 23, 2019

TOM FORD – Senior Sales Associate

TOM FORD Is looking for a Senior Sales person to join its team in Dallas. The ideal candidate must possess extensive high-end retail experience and excellent client service skills. This role requires that the Sales Associate have the ability to drive a high volume business.

Essential Responsibilities

  • Plan and strategize to achieve Daily, Weekly and Monthly sales budget
  • Generate and manage a high volume book of business
  • Follow-up on client purchases, alterations, deliveries, special orders, MTM fittings, and special requests
  • Balance client expectations while maintaining the integrity and the objectives of the company
  • Court new clients while maintaining relationships with existing clients
  • Be available to assist and to communicate with clients in different time zones
  • Maintain and continually develop knowledge of local clients
  • Network and represent the brand with pride
  • Adapt and execute company policies and procedures
  • Provide product/client feedback to management


  • Minimum 8 years retail experience
  • Process thorough understanding of MTM and high-end quality garments
  • Worldly, well-traveled, polished and respectful
  • Passionate, energetic and warm
  • Reliable and punctual
  • Good written and verbal communication skills
  • Exceptional customer service
  • Proactive
  • Intuitive
  • “Can do” attitude
  • Love for, and pride in, the position and the company
  • Resourceful
  • Adaptable, flexible and available to travel if needed
  • Valid passport and ability to travel internationally
  • Thorough knowledge of the industry and competitors
  • Good listener
  • Ability to anticipate clients’ needs
  • Extremely organized with excellent follow up
  • To be good listener
  • personable and engaging
  • excellent time management skills
  • Team player and adaptable
  • Knowing and understanding the client and his or her needs
  • Assertive yet humble

Additional Requirements

  • Outside the box thinker
  • Receptive to change and to constructive criticism, strategic thinker, methodical, capability to create desirability and excitement, detail oriented, non-judgmental

About Tom Ford:

In April 2005, Tom Ford announced the creation of the TOM FORD brand. Ford was joined in this venture by former Gucci Group President and Chief Executive Officer Domenico De Sole, who serves as Chairman of the company. That same year Ford announced his partnership with Marcolin Group to produce and distribute optical frames and sunglasses, as well as an alliance with Esteé Lauder to create the TOM FORD BEAUTY brand. In April 2007, his first directly owned flagship store opened in New York at 845 Madison Avenue to coincided with the debut of the TOM FORD Menswear and Accessory collection. In September 2010, Ford presented his much anticipated womenswear collection. Presently, there are more than 110 freestanding TOM FORD stores and shop-in-shops in locations such as New York, Toronto, Beverly Hills, Zurich, Milan, Puerto Banus, Moscow, Osaka, Atlanta, Las Vegas, Baku, Dubai, Tokyo, Seoul, Montreal, San Francisco, Beirut, Hong Kong, Shanghai, New Delhi, Rome, London, Kowloon, Munich, Beijing, and Sydney.

Please send resumes and inquires to manager Andy Fullen at