Looking for an exciting career opportunity? Consider joining our Highland Park Village community! Our retailers and restaurants are now hiring. This list will be updated regularly to show current open positions around the center. Please contact individual retailers directly to apply.

AVAILABLE POSITIONS

Panerai – Client Advisor >
Wednesday, February 5, 2025

Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the International market when the brand was acquired by Richemont Group in 1997.

Today, the Maison advances through cutting-edge research, sustainability, and empowering modern heroes with a team that passionately brings value to Panerai’s distinctive mix of Italian spirit and Swiss watchmaking excellence.

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Client Advisor
Panerai | Dallas, TX
Reports to: Boutique Manager

Role Overview

Reporting to Panerai Boutique Manager, the Client Advisor is responsible for achieving the personal sales target as well as contributing to the achievement of the boutique’s objectives, developing the client panel and establishing best in class customer’s experience by delivering high operational and service standards, while adhering to Panerai procedures and policies.

Client Advisor acts as an ambassador of Panerai’s image in the boutique and during off-site events.

Responsibilities (or Mission)

  1. SALES
    • Consistently achieve/exceed monthly and yearly turnover and KPI’s targets set by Boutique Manager and management
    • Support in achieving/exceeding Boutique overall target
    • Actively participate to the briefings and contribute to the development of the Boutique performance
    • Welcome and handle customers’ requests, lead and manage all steps of the sale following Panerai Selling Ceremony
    • Identify high-potential sales lead, perform targeted and diligent follow up to generate product selling opportunities
    • Identify and customer’s needs to suggest and promote products accordingly
  2.  BRAND & PRODUCTS KNOWLEDGE
    • Know the Maison’s products, their availabilities, the delivery status, the brand’s DNA and history and be able to share it with customers
    • Develop a good understanding of competition and luxury industry through self-learning and trainings
    • Actively participate to all brand’s training sessions
  3.  BOUTIQUE OPERATIONS & MAINTENANCE
    • As brand ambassador, always show an impeccable presentation, according to our guidelines
    • Understand and comply with all policies and procedures established by the company (security, inventory, products delivery…)
    • Manage the boutique’s daily business (boutique opening/closing, inventory, repairs process…)
    • Participate in maintaining excellent boutique appearance in accordance with exterior and interior boutique environment guidelines (grooming, visual merchandising…)
    • Assist with special projects when needed
  4.  CRM
    • Contribute to the development of Boutique database by consistently and accurately capturing prospects/customers data for follow up and relationship building, meet individual KPI’s targets
    • Develop and manage the attributed client portfolio by cultivating new and existing relationships through exceptional service and other Panerai CRM initiatives
    • Applies CRM relational strategy as per Headquarters’ guidelines
    • Assist Boutique Manager in developing CRM action plans, and participate to boutique or off-site events
  5.  CUSTOMERS SERVICE
    • Provide excellent client experience by maintaining the highest degree of product knowledge, professionalism and courtesy during and after the sale
    • Ensure seamless customers experience when handling SAV requests
    • Ensure customers’ requests are followed up and solved in due time (call back…)

Client Advisor can perform other duties as determined by Boutique Manager.

Key Performance Indicators

  • Individual sales target
  • Transformation rate
  • Average Price
  • CRM KPI’s (data quality and volume…)
  • Mystery Shopping

Qualifications

  • Minimum of 2 years in the luxury retail industry, in a sales function
  • Strong sense of luxury service and aesthetics
  • Fluent in English, additional language skills are a plus
  • Result and action oriented
  • Strong selling skills
  • Team player with good interpersonal competences and empathy
  • Curious and self-motivated, with excellent customer service mindset
  • Strong attention to detail with ability to handle multiple tasks simultaneously
  • Excellent communicator, able to develop a network
  • Excellent computer skills

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer – United States

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Salary will be determined based on relevant skills and experience. For more information or to apply, click here.

Akris – Temporary Sales Associate >
Tuesday, January 14, 2025

AKRIS is an international fashion house founded in 1922 in St. Gallen, Switzerland. Driven by the vision of Creative director Albert Kriemler, who designs sleek and effortless silhouettes for a discerning global clientele of women with purpose. The family-owned fashion house is renowned for its rarefied and innovative double-face fabrics, for pushing the boundaries of St Gallen embroidery and pioneering digital photo printing techniques.

Your impact to the business:

Your primary focus as a Sales Associate will be to grow the Ready-to-Wear business while simultaneously developing handbag and accessories categories. With a passion for gracious service, an interest in fashion, styling talent and product knowledge proficiency, your goal will be to build lasting client relationships through mastery of product knowledge and selling ceremonies as well as understanding boutique operating processes.
You possess an entrepreneurial spirit, passion for the brand, and can exemplify the company’s values and knowledge of the luxury/retail business. You have a passion for providing excellent service and you partner with the sales team and store leadership on key initiatives that support and drive sales and KPI targets.

Essential Functions:

  • Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
  • Demonstrate strong product expertise, engage clients through the details and stories of our product with a confident fashion voice
  • Actively use styling and selling technology to deliver the customer experience and drive sales
  • Build and maintain client book as well as gain new clients
  • Resolves client issues in a timely manner
  • Proficient and accurate use of the POS system
  • May be responsible for opening/closing the boutique as needed
  • Participate in in stocking the store
  • Maintain visual merchandising standards per company VM standards
  • Be a positive role model
  • Always maintain professional communication with store management, peers and clients
  • Participate in monthly meetings and trainings
  • Maintain a professional appearance and follow AKRIS uniform guidelines

Knowledge and Skills:

  • Passion for human relationships, luxury, fashion, art, and design
  • Tech savvy; ability to use and learn different software programs
  • Excellent communication (verbal and written) skills, demonstrated passion for working as a team and strong drive for business results

Requirements:

  • Previous luxury/contemporary Retail sales experience
  • Position requires prolonged periods of standing/walking around store or department.
  • Ability to lift/move up to 25 lbs.
  • Able to work a flexible schedule, including holidays and weekends
  • RTW experience preferred but not required

AKRIS is an equal opportunity employer. We are proud to employ talent from many different backgrounds, experiences, and identities. We continue to work towards creating a workforce that represents the diversity of our clients and communities and we offer an inclusive environment of mutual respect where our employees feel included, developed, and heard.

For more information or to apply, please contact Teresa Moeller at teresa.moeller@akris.com.

Lele Sadoughi – Part-Time Key Holder >
Tuesday, January 14, 2025

Position Overview:

The Retail Key Holder is a crucial team member responsible for assisting with the daily operations of the store, ensuring excellent customer service, supporting sales goals, and maintaining a secure and organized environment. This role includes supervisory responsibilities such as opening and closing the store, managing cash handling procedures, and ensuring adherence to company policies.

Key Responsibilities:

Store Operations:

  • Open and close the store, following established procedures
  • Ensure the store is clean, organized, and well-stocked at all times.

Customer Service:

  • Provide exceptional service to customers, assisting with inquiries, purchases, and returns.
  • Act as a role model for customer service standards, ensuring a positive shopping experience.

Sales Support:

  • Assist in achieving sales goals by promoting products
  • Support inventory management and oversee visual merchandising

Team Leadership:

  • Supervise and support staff
  • Assist in training and onboarding new team members.
  • Foster a positive and collaborative work environment.

Policy Adherence:

  • Ensure compliance with company policies, procedures, and safety guidelines.
  • Address and resolve customer or staff issues following company protocols.

Qualifications:

  • High school diploma or equivalent (some college or retail certification preferred).
  • 1–3 years of retail experience, with previous key holder or supervisory experience preferred.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • Basic proficiency with point-of-sale (POS) systems and Microsoft Office Suite.

Physical Requirements:

  • Ability to stand, walk, and move around for extended periods.
  • Capability to lift and carry up to [weight, e.g., 25 lbs.].
  • Comfortable climbing ladders and performing tasks that require manual dexterity.

Benefits:

  • Competitive hourly pay.
  • Opportunities for advancement within the company.
  • Employee discounts and other perks

Interested candidates should submit their resume to retail@lelesadoughi.com.

Lele Sadoughi – Retail Key Holder >
Tuesday, January 14, 2025

Position Overview:

The Retail Key Holder is a crucial team member responsible for assisting with the daily operations of the store, ensuring excellent customer service, supporting sales goals, and maintaining a secure and organized environment. This role includes supervisory responsibilities such as opening and closing the store, managing cash handling procedures, and ensuring adherence to company policies.

Key Responsibilities:

Store Operations:

  • Open and close the store, following established procedures
  • Ensure the store is clean, organized, and well-stocked at all times.

Customer Service:

  • Provide exceptional service to customers, assisting with inquiries, purchases, and returns.
  • Act as a role model for customer service standards, ensuring a positive shopping experience.

Sales Support:

  • Assist in achieving sales goals by promoting products
  • Support inventory management and oversee visual merchandising

Team Leadership:

  • Supervise and support staff
  • Assist in training and onboarding new team members.
  • Foster a positive and collaborative work environment.

Policy Adherence:

  • Ensure compliance with company policies, procedures, and safety guidelines.
  • Address and resolve customer or staff issues following company protocols.

Qualifications:

  • High school diploma or equivalent (some college or retail certification preferred).
  • 1–3 years of retail experience, with previous key holder or supervisory experience preferred.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • Basic proficiency with point-of-sale (POS) systems and Microsoft Office Suite.

Physical Requirements:

  • Ability to stand, walk, and move around for extended periods.
  • Capability to lift and carry up to [weight, e.g., 25 lbs.].
  • Comfortable climbing ladders and performing tasks that require manual dexterity.

Benefits:

  • Competitive hourly pay.
  • Opportunities for advancement within the company.
  • Employee discounts and other perks

Interested candidates should submit their resume to retail@lelesadoughi.com.

The Juice Bar – Retail Specialists >
Sunday, January 12, 2025

The Juice Bar is Hiring!

Retail Specialists

  • Signing Bonuses
  • Competitive Wages
  • Flexible Schedules
  • Friendly Environment
  • Healthy Benefits

Please contact:
Tom Hennings
214-244-3270
Tom@dallasjuicebar.com

Carolina Herrera – Sales Associate >
Tuesday, January 7, 2025

The Company

It all began with a woman, with style so provokingly chic that the world took notice. Today, the Carolina Herrera Brand is a New York-based fashion powerhouse recognized for creating colorful collections synonymous with fabulous style and bold femininity. With the appointment of Wes Gordon as Creative Director in 2018, the House has reinforced its commitment to the codes established by the founder, while pushing the boundaries of American fashion forward in fearless and fabulous style. Carolina Herrera is a New York-based fashion house recognized for creating beautifully crafted collections synonymous with impeccable style and bold elegance. Our dedicated team is split across our New York Atelier and Corporate Offices, retail locations across the globe and our Barcelona based Fragrance and Make-up team.

The Opportunity

Sales Associates are responsible for achieving sales goals and developing lasting client relationships through providing the highest level of customer service, complying with company policies, procedures and directives.

What you´ll get to do

Sales Generation

  • Achieve personal sales goal, utilizing elevated levels of sales and service to maximize sales performance
  • Monitor all details of sales, including shipping, alterations (if applicable) and special requests to ensure customer satisfaction
  • Comply with sales related policies and procedures
  • Demonstrate an in-depth knowledge of the merchandise
  • Maintain a keen interest in the fashion industry and market trends

Customer Service

  • Provide highest level of customer service, building and maintaining repeat clientele by utilizing clienteling tools
  • Resolve client issues quickly and effectively, partnering with Management as necessary

Operations

  • Ensure facility maintenance, presentation and organization, assisting in maintenance of the selling floor and stockroom inventory
  • Assist in all areas of Shipping and Receiving protocol, policies and paperwork
  • Properly execute all relevant register functions, complying with all Point-of-Sale policies and procedures
  • Participate in all relevant training and development seminars, programs and meetings as directed by Store Management
  • Adhere to work schedule, inclusive of time and attendance

We´d love to meet you if you have

  • A minimum of three years of retail sales experience, preferably in the luxury market
  • Excellent communication, organizational and interpersonal skills

Carolina Herrera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Carolina Herrera, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

For more information or to apply, please click here.

Cerón Highland Park – Hair Stylist Assistant >
Tuesday, October 29, 2024

The Hair Stylist Assistant is not just a role, but a key player in shaping the first and final impression for all clients. Your work will make their experience at Ceron Salon truly memorable and enjoyable. Your role is integral to our salon’s success, and we value your contribution. We are looking for individuals with an energetic and socially interactive personality to join our team.

At Ceron Salon, we place a high value on customer service. This is why we require our Hair Stylist Assistants to have excellent communication skills, particularly verbal. Your ability to communicate effectively with our clients is crucial in ensuring they receive the best service possible and have a positive experience at our salon.

Professionalism is not just a requirement at Ceron Salon; it’s the cornerstone of our salon’s culture. We take our work seriously and expect the same level of dedication and professionalism from our team. If you are ready to commit to our high standards, we welcome you to apply for the Hair Stylist Assistant position.

Job description

Ceron Salon Highland Park needs a hair stylist and shampoo assistant. You will work in the salon with clients receiving services from a professional stylist. Must have a valid license from a cosmetology school. You will work under a hair stylist and perform shampooing services on clients.

Duties include

  • set up the shampooing area, wash hair, apply conditioner and conditioner treatments, and (stylist choice) assist with blowouts.
  • Massaging clients’ scalps during shampoos. Ensuring the shampoo areas are kept clean, and shelves are stocked with towels and products
  • Assist Colorists Stylists
  • Greet and welcome incoming clients and direct them to various parts of the salon to receive treatments- Devote full attention to the client.
  • Client Beverages
  • Clean work area at all times, sanitized Chairs and Shampoo bowls in between clients
  • Sweep up hair after a client’s haircut
  • Assist stylist in organizing, CLEANING, and restocking their stations
  • Sanitize brushes and combs

If you are interested, please contact management at manager@ceronhair.com or 214.219.3600.