CAREERS

Monday, July 15, 2024

Oscar de la Renta – Part-Time Sales Associate

Oscar de la Renta is hiring a temporary Part-Time Sales Associate for our Highland Park Village pop-up location for a five-month duration. Reporting to the Store Manager, responsibilities will include, but are not limited to the following:

Responsibilities:

  • Meeting and/or exceeding individual and store sales goals
  • Identifying and meeting all client’s needs and requests
  • Developing sales technique
  • Utilize all available sales tools to increase and improve business results
  • Comply with all sales related policies and guidelines
  • Utilize suggestive selling techniques to maximize and accessorize a sale
  • Close the sale and monitor all details as they relate to alterations, shipping, delivery and special requests.
  • Collaborate with entire store staff to achieve store goals
  • Maintain constant floor presence to assist clients
  • Acknowledge and build rapport with all clients to ensure satisfaction

Required Skills and Experience:

  • Prior sales experience in similar high-end luxury retail store environment
  • A transferable book of business/client base is preferred
  • Strong interest and experience in the fashion industry and market trends
  • Superior communication skills to interact with and provide the highest level of customer service to our valued clients
  • Utilize product knowledge to increase sales
  • Ability to clientele as well as increase client base
  • Ability to work retail hours with flexibility for evenings and weekends
  • Ability to effectively communicate in English is required; foreign language skills a plus

For immediate consideration, please forward your resume along with cover letter including salary requirements to: jniwinski@odlr.com AND mcaplan@odlr.com.

Monday, July 15, 2024

Harry Winston – Sales Executive

I. Job Summary

The key objective of this position is to reach and surpass the sales targets in our Dallas Salon. The Sales Executive generates revenue for the company via the sales of Fine Jewelry and Watches while providing outstanding customer service to reflect our image as the most prestigious Rare Jewelry House in the World.

II. Key Duties, Responsibilities and Accountabilities

Sales Executives are to build strong relationships with clients as well as creating networks with which to meet legitimate client leads.

Sales

  • Provide the Harry Winston experience to all clients.
  • Meet and exceed sales targets.
  • Develop potential clients through walk-in traffic.
  • Maintain and grow existing clients; keep records of milestones and client’s tastes and goals for future purchases.
  • Target new/specific jewelry/watch product to existing clientele.
  • Assist team in sales process where needed.
  • Regularly utilize all forms of communication to generate sales.

Development of Client Base

  • Continually update client base through all available resources.
  • Client entertainment: Seek out new methods of client development through social contacts and PR related events.
  • Enter and maintain accurate information for client base data entry in GEM.
  • Develop existing client base and reach new prospects.
  • Provide superior after-sale service to all Harry Winston clients.

After Sale Service

  • Provide the highest level of client service through personalized contact in product maintenance.
  • Use all available resources to problem solving.
  • Keep management informed of potential product as well as client issues.
  • Follow up.

III. Job QualificationsThe

  • Strong luxury retail jewelry and timepiece experience
  • College degree
  • Graduate Gemologist a plus
  • Strong organizational and interpersonal skills
  • Ability to work as a team player
  • Basic computer literacy
  • Flexible to retail working hours
  • Foreign languages a plus (Mandarin, Cantonese, Japanese preferred)

For more information or to apply, please email Amy Wendt at awendt@harrywinston.com.

Monday, July 15, 2024

KHAITE – Assistant Store Director

KHAITE is a women’s ready-to-wear collection that reimagines classic American sportswear for the twenty-first century. Designed to be cherished, each piece proposes a fresh balance of opposing elements- past and future, masculine and feminine, strength and softness, structure and fluidity – while embodying a signature sensuality and ease.

Founded in 2016 by creative director Catherine Holstein, New York-based KHAITE evolves with each new season, building upon a foundation of robust yet polished items distinguished by exceptional materials and subtle yet striking details. The collection (pronounced “Kate”) takes its name from the Greek word meaning “long, flowing hair”.

We are currently looking for an Assistant Store Director to join our store team in Dallas, TX.

The Assistant Store Director plays a key leadership role within our Dallas location. They will act as the “right-hand” of the Store Director and will function as the leader of the store when the Store Director is not present. The Assistant Store Director will act as a business analyst, constantly monitoring the store sales performance to support the Store Director in driving the business, and a business facilitator, ensuring the highest level of operational efficiency. In partnership with the Store Director he/she will ensure the client experience comes first and that every process is built or executed with client service in mind. He/she guarantees the right omnichannel strategy deployment in store, accompanying the change management needed at store and staff level. He/she guarantees all processes implementation and compliance with legal, regulatory and internal requirements.

ESSENTIAL DUTIES & RESPONSIBILITIES

Organization:

  • Support a clear and effective store organization (by support functions and product categories)
  • Support effective methods of communication on all organizational changes within the store

Recruitment and Induction:

  • Actively participate in the recruiting process of staff with Human Resources and Store Director.
  • Build along with the Store Director an effective induction training for new staff members with a systematic induction and organize follow-up with knowledge reviews

Staff Development and Retention:

  • Play a key role in team motivation by establishing a real team spirit and teamwork environment
  • Prepare all monthly review of staff on One-to-One basis
  • Support the evaluation individual staff performance through the annual and mid-annual review process
  • Implement retention of staff by identifying and developing growth potential of individual staff members

Customer Service:

  • Assist sales associates with various customer service issues
  • Coach and develop the team to maintain the highest degree of customer service

Operations:

  • Optimize Shopify and its inventory management functions
  • Support all analysis and work with Merchandising Team for OTB and all product responsibilities
  • Provide weekly and monthly qualitative and quantitative business reports
  • Maintain positive relationship with members of corporate office and other stores
  • Support the store director in achieving Profit and Loss goals for the store, with particular attention given to controllable expenses and sales plan
  • Maintain stock levels and merchandise assortment. Once financial goals are agreed upon with the general manager, each store manager must maintain proper SKU levels, dollar levels and model stocks using the current P.O.S. system. It is the obligation of the manager to be fully trained in these systems and to ensure that the staff is proficient as well
  • Ensure Cycle/Physical inventory requirements are be met weekly, monthly and annually

Store Appearance:

  • Adhere to Grooming and Styling standards, lead by example and enforce the standards within the entire team
  • Monitor the general appearance of the store: cleanliness, store maintenance, organization of sales area and back-of-house

Administration:

  • Ensure that key documents are kept in store in order of compliance
  • Create staff work schedules and ensure appropriate store coverage
  • Manage planning of paid holidays, absences and report accordingly

Sales:

  • Continuously motivate sales staff and ensure principles of KHAITE customer service are followed
  • Support in driving sales to meet or exceed sales budgets
  • Identify opportunities to and assist sales associates in fortifying client relationships through clienteling
  • Follow on a day-to-day basis the sales performance of the store
  • Aid in building the set individual monthly objectives for each member of the team
  • Follow up on the sales performance of the sales associates daily, weekly, monthly annually

Product Category Management:

  • Understand and explain store performance by category during all executive walk throughs
  • Keep all product support tools well organized and ensure all team members have access to the information

Store Visuals:

  • Maintain merchandising standards in partnership with the Visual Merchandiser

Human Resources:

  • Supervise store personnel and enforce company policies
  • Ensure timely submission of timesheets utilizing Kronos, verification of employee hours, etc.
  • Identify & own all store recruitment needs. Recruit, assess, & interview talent and partner with the Store Director & HR when needed
  • Exhibit strong interpersonal skills in dealing with staff, peers, supervisors and the New York office
  • Coach and develop employees in all areas of performance

SKILLS & REQUIREMENTS

Interpersonal Skills:

  • Action oriented; drive for results
  • Able to motivate others and build effective teams
  • Service orientation and customer focus
  • Social perceptiveness
  • Able to mediate and negotiate to resolve conflict
  • Problem-solver
  • Strong oral and written communication skills

Education/Experience:

  • 7-10 years of retail experience with a concentration in retail operations, preferably within a luxury environment
  • College degree or equivalent preferred
  • Able to successfully manage people and process, driving change within a dynamic environment
  • Previous experience within an omnichannel environment
  • Computer literacy – Proficient in all Microsoft office programs with particular strength in Excel
  • Strong analytical skills
  • Superior attention to detail
  • Excellent verbal and written communication skills
  • Foreign Languages a plus

Please note: This job description does not list all the duties of the job. Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time.

KHAITE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. KHAITE recruits and recognizes all types of talent and singularities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

For more information or to apply, click here.

Tuesday, July 2, 2024

La Ligne – Assistant Store Manager

At La Ligne, we believe in the universal appeal of the stripe—always classic, forever chic. With a nod to its iconic roots, we created La Ligne to give women a few new (and unexpected) ways to wear it. La Ligne offers versatile clothing collections inspired by the line with endless styling options.

We’re inspired by all kinds of self-expression. We design everyday necessities and the occasional splurge—the kind of clothing we would want to wear. We prize functionality but we also want you to have fun while you’re at it. In other words, if you can’t eat, dance and drink in it, we won’t make it. And while some clothes stay and some go, we want to be the ones that stay awhile.

WHO YOU ARE:

You are a go-getter with a confident sense of personal style. You’re organized with a sharp eye for detail, and care deeply about the little things. You are driven and goal-oriented and value the importance of developing and maintaining client relationships while providing excellent customer service. Above all, you are a team player with a positive attitude.

RESPONSIBILITIES:

  • Assume manager’s role in supervising staff in absence of the Store Manager
  • Support Store Manager in day-to-day operations of running store such as upholding excellent customer service, coaching and developing the sales team
  • Develop and retain strong client relationships through customer engagement and clienteling
  • Communicate inventory needs to support business goals
  • Track and log relevant KPI’s – Conversion, AOV & UPT
  • Organize, plan, and execute in-store events
  • Maintain a clean, organized and aesthetically pleasing store front
  • Resolve customer complaints and concerns in a timely manner
  • Ensure all company policies and retail procedures are enforced at all times
  • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction

REQUIREMENTS & QUALIFICATIONS:

  • High School Diploma/GED required; Bachelor’s Degree preferred
  • Strong aesthetic sensibilities and sense of style
  • 3+ years retail experience
  • Existing client base required
  • Strong leadership and people management skills
  • Excellent communication and organizational skills
  • Decision-making and problem-solving skills
  • Attention to detail

For more information or to apply, please click here.

Friday, June 28, 2024

Agua by Agua Bendita – Sales Associate

Agua by Agua Benita is seeking a highly motivated Sales Associate with experience in Ready-to-wear to join our team in Dallas, Texas.

PROFILE:

Our Sales Associates are more client advisors, capable of approaching the customer with great energy, dynamism, and proactivity. We seek individuals with exceptional storytelling abilities, strong interpersonal skills, and a commitment to delivering the agreed-upon results. We want to discover our clients’ needs and offer an exceptional journey at the boutique.

We expect this candidate to be passionate about the brand and its story, capable of learning and expressing all the products’ attributes and collecting great customer feedback to drive the business. Candidates must be analytical when it comes to problem-solving and must, collectively, be able to offer confidence and stability during a client’s visit. You’ll be the Manager’s right hand; teamwork, respect, and proactivity will be key.

GENERAL TASKS:

  • Store preparation.
  • Exhibition and order.
  • Driving the collection sales.
  • Trainings.
  • Customer in-store experience and service
  • Reports and feedback to the Manager.
  • Client development.

ADDITIONAL INFORMATION:

Agua by Agua Bendita looks to have honored and respectful team members. We respect individuality and trust in the integrity of our collaborators. We promote environments of respect, discipline, and growth. We are committed to offering a great job experience with an in-depth insight into the luxury and retail environment.

PERKS:

Flexible schedule and employee discount.

For more information or to apply, email hi@southtonorth.co.

Wednesday, June 26, 2024

MARKET – Full-Time Senior Stylist

MARKET is a women’s concept boutique housing a finely curated selection of clothing, accessories, fine jewelry, and home décor in addition to 2 rotating incubator spaces. We are currently seeking a full-time senior stylist to join our growing team.

Responsibilities:

  • Meet and exceed daily and monthly sales goals by utilizing provided sales tools and maximizing client relationships
  • Ability to build and foster new client relationships while maintaining existing clientele
  • Seek product knowledge to build your expertise and provide honest and confident feedback to customers
  • Maintain visual and store standards

Qualified Candidates:

  • 2+ years of luxury retail experience selling WRTW
  • An existing Dallas based client book of 1MIL +
  • Basic retail math skills
  • Ability to read, work and report in Excel
  • Self-motivated and goal-oriented with strong attention to detail and ability to multi-task
  • Outgoing and enthusiastic; with excellent communication skills and the ability to thrive in a team environment

Candidates must be flexible with scheduling. Weekend work is required. Competitive compensation and benefits will be provided.

For consideration, please email your resume and three references to Market@MarketHighlandPark.com.

Tuesday, June 11, 2024

Rag + Bone – Full-Time Stock Support

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.

Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future.

The Role

As a Sales Support Associate you will support both the back of house and front of house operational functions. Back of house functions include, but are not limited to, unpacking/packing shipments, organizing the stock room, answering phones, and understanding and executing operational policies/procedures. Front of house you will flex between greeter, runner, cashier, phone answering, and whatever else the store requires. Your role is to support an efficient product flow as well as a best in class customer service experience.

What You’ll Do

  • Partner with the Operations Supervisor and Store Management to ensure positive brand representation as portrayed through product, store maintenance, and customer service.
  • Assist with inventory and stock management
  • Ensure maximization of storage and capacity in all product and supply categories
  • Assist with the investigation and rectification of inventory discrepancies
  • Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints: receiving, transfers, RTV, sales, and cycle counts
  • Work with the sales team to provide exemplary customer service: Assist with POS, customer repairs, dry-cleaning, and alterations processes
  • Have proper understanding of BOH/FOH IT systems, including POS transaction
  • Meet store and metric goals
  • Ensure brand mission is brought to life and introduced to everyone that walks into our store
  • Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed
  • Maintain a knowledge and understanding of all policies and procedures
  • Consistently act within the core values of rag & bone
  • Identify opportunities to support the team in delivering best in class customer service
  • Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere

Qualifications

  • The Customer Rules – Prior work experience in a retail stock, logistics, and/or customer service
  • Be a Good Human – Be original, be authentic
  • Have No Fear – Innovate, solve problems
  • Own Every Decision – Work together, get results
  • Quality Matters – Be disciplined, be competitive

Requirements

The Sales Support role is full-time and requires 32-40 hours per week.

Benefits

  • Clothing Allowance
  • Generous Employee Discount
  • Paid Time Off
  • Medical, dental, vision and ancillary benefits
  • Membership to Calm and access to other wellness benefits
  • 401k
  • Paid Parental Leave

For more information or to apply, please contact Samantha Yonadi at samantha.yonadi@rag-bone.com.

Wednesday, May 29, 2024

The Juice Bar – Retail Specialists

The Juice Bar is Hiring!

Retail Specialists

  • Signing Bonuses
  • Competitive Wages
  • Flexible Schedules
  • Friendly Environment
  • Healthy Benefits

Please contact:
Tom Hennings
214-244-3270
Tom@dallasjuicebar.com

Friday, May 17, 2024

Vacheron Constantin – Sales Associate

Vacheron Constantin is looking for a Sales Associate who has a demonstrated track record in building client relationships and delivering exceptional customer service. As an Ambassador of the Maison, you are expected to achieve and exceed sales targets, as directed by management, and proactively develop a client portfolio.

KEY RESPONSIBILITIES

Sales Achievement & Client Development:

  • Consistently achieve and/or exceed the individual and boutique monthly sales target, as directed by management.
  • Cultivate strong client relationships, whether in or outside the boutique, representing the organization
  • Demonstrate ability to proactively bring in new and develop existing clientele
  • Develop high-value and bespoke sales, with a focus on cultivating Les Cabinotiers clientele
  • Ensure each client receives exceptional customer service
  • Provide expert product knowledge and Maison history
  • Assist clients with Customer Service needs, before or after sales
  • Maintain brand’s high standards.

Client Relationship Management:

  • Cultivate strong client relationships through exceptional service and Maison-specific CRM initiatives
  • Standards of CRM outreach for clienteling, client follow-up are maintained.
  • Consistently and accurately, capture client data for follow-up and relationship building, effectively utilizing the tools that are available.
  • Appropriately resolve client issues/concerns and escalate as needed to Management.
  • Partner with Management to develop a plan to support, and participate to, in-store and offsite events and networking.

Daily Boutique Operations:

  • Understand and comply with all security and operational policies and procedures for the Group, Maison and boutique
  • Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues
  • Assist in the merchandising and daily maintenance of displays and back-stock
  • Actively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit
  • Assist with special projects, as needed (i.e. price changes, supporting back office responsibilities, etc.)

JOB PROFILE

Education:

  • College degree preferred

Required Experience:

  • 2 to 5 years of previous experience in luxury retail, service or hospitality environment
  • General knowledge and or interest of timepiece movements

Technical Skills / Abilities:

  • Strong understanding of Customer Service needs and customer priorities.
  • Excellent computer skills
  • SAP exposure is a plus.

Personal Skills:

  • Additional language skills are a plus
  • Excellent interpersonal and communication skills are required
  • Strong understanding of Customer Service needs strong attention to detail with the ability to manage multiple tasks simultaneously and with precision
  • Self-starter with team-player approach
  • Must be available to work retail hours including nights and weekends

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

For more information or to apply, please click here.

Friday, May 10, 2024

Goyard – Operations Supervisor

Position Overview:

This position will report to the Boutique Manager. The ideal candidate will manage all aspects of operations and back of house for the boutique, while supporting sales functions.

Role and Responsibilities:

Operations and Stock Management:

  • Assist Boutique Manager with day-to-day operations and activities. (Including daily briefs)
  • Master Goyard USA retail policies and procedures and propose improvements as needed.
  • Manage all daily boutique operations. (Including support of the sales team through shipping, wrapping, stock retrieval)
  • Supervise and coordinate monthly shipment in partnership with Sales Manager.
  • Partner with Boutique Manager on Visual Merchandising execution
  • Schedule, assign, validate inventories and daily cycle counts, and resolve discrepancies.
  • Hold accountabilities for all aspects of stock management.
  • Ensure back of house is immaculate at all times.

Customer Service:

  • Master and execute Goyard USA After Sales Service policies and procedures.
  • Responsible for all aspects of repairs management. (Clients and stock)
  • Support Manager in ensuring all client issues are resolved in a timely manner and provide qualitative solutions to escalated cases.

Boutique Management:

  • Directly supervise the Cashier position and ensure proper POS policies are respected.
  • Hold accountability for business performance by inspiring and motivating others to achieve goals.
  • Support Manager on daily, weekly and monthly reports.

Sales:

  • Support the achievement of business KPI’s and sales goals.
  • Provide strategies to improve and achieve performance.
  • Support sales floor according to business needs. (Including selling to clients)

Any other duties and special projects as assigned*

Skills Requirements:

  • College degree (Business field is preferred)
  • Minimum of 3 years of retail experience, preferably in luxury retail industry in a managerial role and a proven track record in achieving financial plans.
  • Exceptional customer focus and client relationship management abilities.
  • Knowledge and prior experience with in-store retail operations.
  • Excellent organizational skills and attention to detail.
  • Proficient with retail environment equipment (phones, cash registers, security / surveillance systems, etc.) and technologies (CBR.)
  • Intermediate MS Office, Word, Excel, Outlook skills.
  • Ability to develop effective partnerships within the team.
  • Excellent communication skills.
  • Able to multi task and operate with a strong sense and appreciation for qualitative work.
  • Must be a team player.
  • Must have a flexible work schedule, including evenings, weekends and holidays.
  • Standing for extended periods of time.
  • Ability to lift and carry boxes up to 40 pounds.
  • Work with all packaging materials and in proximity to paint exposure

For more information or to apply, please contact gdl_operations@goyard.us.

Tuesday, April 30, 2024

Roller Rabbit – Keyholder

WHO WE ARE:
We are a feel-good company! We strive to feel good by finding the joy in life. To us, it’s the journey not the destination. We believe feeling good is something to strive for in every area and season of life. It’s our mission to find the magic in every moment. While we resonate with many things, to us, fun, vibrancy and togetherness are the pillars of a feel-good life that represent how we see the world, and how our community sees itself. Today’s Roller Rabbit is a full lifestyle brand featuring home goods, loungewear, ready to wear, accessories, and of course, the softest pajamas around!

POSITION SUMMARY:
The Key holder position must drive sales through building and maintaining relationships with our clients, as well as introducing new customers to the Roller Rabbit brand. Must be a result oriented individual with a genuine passion for fashion, people, and interior design within the retail environment. The position is responsible for providing excellent customer service by engaging and connecting with clients, while maintaining a clean safe shopping environment. This position must execute best practices and follow the brands principles. You will become a part of a dynamic team that strives to grow and develop the brand with enthusiasm, dedication, creativity, and style. In charge if Store Manager or Assistant Manager is not present in store.

SALES GENERATION/CLIENT EXPERIENCE

  • Meet and exceed daily sales targets while providing the highest level of customer service.
  • Demonstrate in-depth product knowledge and communicate product features and benefits during the selling process.
  • Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service.
  • Maintain a keen interest in the fashion industry, interior design, and market trends.
  • Give weekly product feedback to the Store Manager on product selling, customer feedback, etc.
  • Effectively capture and record client contact information in both personal client book and brand database.
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction.
  • Maintain consistent communication with clients for special store activity: new product arrivals, in-store events, and promotions.

OPERATIONS

  • Assist in all operational tasks, including visual merchandising.
  • Opening/Closing responsibility.
  • Keep selling floor and merchandise neat, organized, and stocked.
  • Assist in processing shipment when received.
  • Manage cash register functions with accuracy.
  • Follow all company policies and procedures.
  • Assist in weekly visual merchandising directives.

QUALIFICATIONS

  • Must have at least 1 year of retail experience.
  • Must be able a quick learner
  • An individual who possesses drive, is goal oriented, and has an entrepreneurial outlook.
  • Flexibility and dependability with schedule, including weekends and holidays
  • Must be able to lift 15-20 pounds
  • Great time management and able to handle multiple priorities at once.
  • Strong communication skills, interpersonal skills.
  • Polished and professional demeanor.
  • Must have excellent written and verbal skills.
  • Ability to use Microsoft Office programs.

For more information or to apply, please contact Alyssa Pratt at apratt@rollerrabbit.com.

Monday, April 29, 2024

Veronica Beard – Sales Supervisor

SUMMARY:

A Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the Customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the General Manager and Assistant Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

SALES LEADERSHIP:

  • Assumes Manager’s role in supervising staff in absence of General Manager and Assistant Manager.
  • Strives for sales excellence and results.
  • Ensures selling standards are met.
  • Works with customers and models excellent customer service and clientelling skills.
  • Maximizes sales through strong floor supervision.

ASSOCIATE DEVELOPMENT:

  • Ensure associates are trained on product knowledge, selling skills and customer service and operations.
  • Provides information and feedback for Sales Associates.
  • Team sells with Sales Associates to contribute to the development of the selling team.

 OPERATIONS EXCELLENCE:

  • Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook.
  • Strives for 100% accuracy and compliance in cash, inventory, fixtures and property.

STORE STANDARDS:

  • Helps execute floor-set and promotional directives.
  • Works as a member of the team to insure all store standards are met.
  • Understands, supports and complies with all company policies and procedures.

MERCHANDISING/VISUAL:

  • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
  • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.

 QUALIFICATION REQUIREMENTS:

  • Minimum of 2 years retail Store Management position/ experience in women’s apparel (or related field).
  • Ability to work flexible schedule including nights and weekends.

FASHION SAVVY:

  • Represents the fashion and style of Veronica Beard
  • Knowledge of current fashion trends and styles.
  • Appreciation and demonstration of an overall finished fashion look.

OTHER SKILLS and ABILITIES:

  • Strong verbal and communication skills.
  • Strong observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
  • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.

PHYSICAL DEMANDS:

  • Ability to operate computer/cash register.
  • Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet.
  • Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds. 

WORK ENVIRONMENT:

  • Ability to create a quality working environment that will encourage others to develop and excel.
  • Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals.

For more information or to apply, please email Dani Rangel at danieller@veronicabeard.com.

Friday, April 5, 2024

rag & bone – Full-Time Sales Specialist

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.
Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future

The Role

The Sales Specialist ensures customers have a consistent, quality experience in the store at all times. A Sales Specialist plays a key role in helping with creating and maintaining a selling focus in the store, supports company and management initiatives while ensuring adherence to policies and procedures as outlined by the organization.

What You’ll Do

  • Support a best-in-class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling
  • Meet store and metric goals
  • Emulate the brand aesthetic and embody and strong sense of fashion
  • Ensure brand mission is brought to life and introduced to everyone that walks into our store
  • Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed
  • Maintain a knowledge and understanding of all policies and procedures
  • Assist with inventory and stock management
  • Accurately process Point of Sale transactions
  • Consistently act within the core values of rag & bone
  • Identify opportunities to support the team in delivering best in class customer service
  • Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere

Rules we live by | Rules you live by

  • The Customer Rules – Prior work experience in a client centric, sales environment
  • Be a Good Human – Be original, be authentic
  • Have No Fear – Innovate, solve problems
  • Own Every Decision – Work together, get results
  • Quality Matters – Be disciplined, be competitive

Availability Requirements

The Sales Specialist role is full-time and requires 32-40 hours per week.

For more information or to apply, please email Samantha Yonadi at samantha.yonadi@rag-bone.com.

Monday, April 1, 2024

Goyard – Sales Associate

Position Overview:
This position will report to Boutique Manager. The ideal candidate will be responsible for achieving individual KPI’s and boutique goals and to ensure the client experience is of the utmost quality. They will fully embrace Goyard’s values of exclusivity, respect, discretion, and excellence in all aspects of their work.
Description of Duties

  • Responsible for achieving individual sales goals and KPI’s
  • Assist the Boutique Manager with daily boutique activities – opening and closing procedures
  • Master product knowledge and history, in order to provide the best experience during the selling ceremony
  • Assist Boutique management to achieve annual KPI’s, sales and productivity goals
  • Ensure delivery of the highest standards of client service at all times, including offering beverages and expedited stock retrieval
  • Responsible for visual excellence in boutique at all times keeping with Goyard’s standard of presentation
  • Responsible for assisting the operations team in maintaining stockroom organization and processing monthly shipments
  • Ensure client books are maintained and updated
  • Understand, embrace, and follow all company policies and procedures
  • Be a team player with a positive and pro-active attitude, in order to build cohesion and a collaborative atmosphere within the teams
  • Any other projects as assigned by Boutique Manager

Position Requirements:

  • Minimum 3 years of prior experience in similar position in luxury retail industry
  • Proven track record in achieving sales goals
  • Strong organization and follow-up skills are essential
  • Accuracy, multi-tasking skills and attention to detail required
  • Professional presentation, grooming and excellent interpersonal skills
  • Strong communication skills, both verbal and written
  • Proficient with retail environment equipment (phones, cash registers, security / surveillance systems, etc.) and technologies (CBR.)
  • Intermediate MS Office, Word, Excel, Outlook skills
  • Ability to develop effective partnerships within the team
  • Ability to lift and carry boxes up to 40 pounds
  • Ability to stand for full 8-hour shift
  • Must have a flexible work schedule, including evenings, weekends, and holidays.

For more information or to apply, please email gdl_operations@goyard.us.

Tuesday, March 26, 2024

Agua by Agua Bendita – Sales Associate

Agua by Agua Benita is seeking a highly motivated Sales Associate with experience in Ready-to-wear to join our team in Dallas, Texas.

PROFILE:

Our Sales Associates are more client advisors, capable of approaching the customer with great energy, dynamism, and proactivity. We seek individuals with exceptional storytelling abilities, strong interpersonal skills, and a commitment to delivering the agreed-upon results. We want to discover our clients’ needs and offer an exceptional journey at the boutique.

We expect this candidate to be passionate about the brand and its story, capable of learning and expressing all the products’ attributes, and collecting great customer feedback to drive the business. Candidates must be analytical when it comes to problem-solving and must, collectively, be able to offer confidence and stability during a client’s visit. You’ll be the Manager’s right hand; teamwork, respect, and proactivity will be key.

GENERAL TASKS:

  • Store preparation.
  • Exhibition and order.
  • Driving the collection sales.
  • Trainings.
  • Customer in-store experience and service
  • Reports and feedback to the Manager.
  • Client development.

ADDITIONAL INFORMATION:

Agua by Agua Bendita looks to have honored and respectful team members. We respect individuality and trust in the integrity of our collaborators. We promote environments of respect, discipline, and growth. We are committed to offering a great job experience with an in-depth insight into the luxury and retail environment.

For more information or to apply, please email Alejandra Bravo at alejandra@southtonorth.co.

Wednesday, February 28, 2024

Lela Rose – Retail Manager

Lela Rose is looking for a dynamic Retail Manager for our Highland Park Village Flagship store. The Store Manager should thrive in an ever-changing environment and shouldn’t be afraid to take the initiative to find ways to grow the store business. He/She should enjoy developing and mentoring a successful retail team while also being the liaison to the Lela Rose Corporate Office.

What you’ll do:

  • Represent and communicate Lela Rose values and philosophy to customers and team members
  • Drive sales performance for the Highland Park retail channel, achieving weekly, monthly, and quarterly selling goals
  • Be present on the sales floor, continuously empowering sales staff to meet sales goals by creating an authentic Lela Rose brand experience.
  • Lead the team in product knowledge across all product categories
  • Lead and mentor the team of associates on a retention clienteling strategy
  • Develop and execute a high customer service standard to exceed customer expectations and encourage repeat customers
  • Act as brand ambassador to strengthen/form relationships with VIP clientele/prospect customers
  • Consistently follow company-wide processes to maintain brand consistency
  • Manage daily scheduling
  • Coordinate store events with our Marketing team
  • Support DTC team with seasonal product buys
  • Oversee store inventory management to ensure maintenance of cycle counts, inventory accuracy, and shrink requirements
  • Work closely with the logistics team to ensure that appropriate stock and assortment levels are met and that weekly deliveries are received
  • Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development
  • Create an inclusive workplace culture by treating all teammates and customers with respect
  • Attend company leadership trainings, including our annual Store Leader Summit

Who you are:

  • Minimum 5 years of retail experience (plus, you’re an established top-performer)
  • Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals
  • An excellent communicator who’s able to make tough decisions
  • An upbeat collaborator with strong interpersonal skills
  • A problem-solver
  • Highly interested in business, technology, and fashion
  • Friendly, warm and welcoming

For more information or to apply, please contact Erin at erin@lelarose.com.