CAREERS

Thursday, February 2, 2023

Moncler – Client Advisor

POSITION OVERVIEW:

Create an exceptional client experience by way of advising clients in making purchases that satisfy their needs, desires and personal style. Create the ultimate client experience that will cultivate client relationships that are maintained, while achieving/exceeding individual and store goals.

RESPONSIBILITIES:

  • Engage with clients in accordance with the Moncler Selling and Service standards
  • Achieves and exceed sales goals and key retail KPIs (Average Dollar Transaction – ADT, Units per Transactions – UPT, Data Capture, Repurchase Rate, etc.)
  • Develops and fosters long-lasting client relationships through engaging conversation and active clientele management
  • Drive business and sales goals by proactively reaching out to existing clients and developing new clients
  • Maintain company merchandise presentation standards
  • Proactively follow-up with customer charge sends, repairs and holds
  • Develop and maintain product knowledge
  • Review and analyze personal KPI achievement, actively proposing adjustment to sales approach to drive these KPIs and to exceed client expectations
  • Support in inventory preparation and execution
  • Partner with all employees in the store to maintain a collaborative work environment
  • Additional responsibilities as assigned

QUALIFICATIONS:

  • Previous experience in luxury retail
  • Proven track record of successful sales generation, building and developing client relations
  • Results-driven and customer focused
  • Strong communication skills (verbal, in person, via email, SMS, etc.)
  • Strong attention to detail
  • Proficient computer knowledge (MS Word, Excel and Outlook)

For more information or to apply, click here.

Thursday, February 2, 2023

Moncler – Senior Client Advisor

POSITION OVERVIEW:

Perform Moncler Selling Ceremony and always achieves excellent sales results. Senior Client Advisors (SCA) are natural relationship builders with outstanding commercial ability, guiding each client through the brand’s values and heritage, gaining a strong understanding of their needs and creating long-term value for clients and the company. The Senior Client Advisor strives to achieve individual and team results, responsible for acting as the CEM (Client Experience Manager) and Manager on Duty. The SCA coaches and guides the sales team, sharing skills and knowledge while also ensuring the store operations are being executed to brand standard, including floor coverage.

RESPONSIBILITIES:

  • Engage with clients and ensure the MONCLER Sales and Service standards are embodied consistently
  • Drive and exceed individual sales objectives including KPI’s such as Repurchase Rate, UPT, conversion and data collection by ensuring the highest level of Customer Service and quality of sales
  • Contribute to enhance team performances as a supervisor and coach, sharing knowledge, information, best practices, and mentoring colleagues with less experience
  • Supervise the sales floor, acting as CEM and floor manager
  • Capture quality client information in order to understand and meet client’s needs in order to build relationships and personalize future client development opportunities
  • Build and develop long-lasting client relationships using company’s clienteling program and initiative
  • Active client outreach through appointment selling including follow up of charge sends/ phone sales and after sales service
  • Attract new clients by acting as a Brand Ambassador through networking within the community
  • Support and maintain company visual merchandise presentation standards
  • Support in inventory preparation and execution
  • Work with all store teams to maintain a professional and productive work environment
  • Professionally interacts with all levels of Management and Corporate representatives
  • Effectively demonstrates and adheres to all Company initiatives (Retail Excellence and C.R.M Programs)
  • Ability to discuss with clients and give advice on general trends in fashion world and developments in the luxury market, enhancing the knowledge of the brand’s history and values, collection proposition and product features
  • Additional responsibilities as assigned

QUALIFICATIONS:

  • 3-5 Years previous experience in sales roles, in Fashion Luxury/Retail Companies
  • Proven excellent client service skills and commercial mindset
  • Previous experience in training and coaching people both in professional and non-professional contexts
  • Ability to drive results through others
  • Proficient computer knowledge (MS Word, Excel and Outlook).
  • Fluency & sophistication in local language, proficiency in English, while another language is a plus
  • Ability to communicate and analyze business needs/trends with senior leadership
  • Ability to work in a fast moving and dynamic environment
  • High flexibility and ability to adapt to different customers
  • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.

For more information or to apply, click here.

Thursday, February 2, 2023

Moncler – Part-Time Stock Controller

POSITION OVERVIEW:

The Stock Controller partners with the store operations and sales team as well as Management to execute all operational duties and ensures compliance with company procedure.

RESPONSIBILITIES:

  • Ensure the Moncler USA Service standards are executed consistently
  • Manage inventory, shipping and receiving procedures
  • Provides Customer Service to customers in regards to repairs and return of merchandise
  • Achieve inventory level accuracy including UPT updates
  • Ensure stock/product both back of house and front of house are maintained to operations guidelines
  • Effectively supports all store staff to comply with all company initiatives (Inventory Maintenance, back-of-house Operations procedures, etc.)
  • Oversee incoming and outgoing shipments and guide staff for store inventories
  • Partners with all Stock Associates to maintain accurate inventory levels at all times
  • Adheres to all Company Operational Policy and Procedures as established by the Retail Operations Manager
  • Additional responsibilities as assigned

QUALIFICATIONS:

  • Minimum of 2 years Retail Operations experience
  • Prior experience in luxury retail preferred
  • Proven track record of successful inventory count, maintenance and availability reports
  • Proficient computer knowledge (MS Word, Excel and Outlook)
  • College Degree preferred

ELIGIBILITY REQUIREMENTS:

  • Must have authorization to work in the country of employment
  • Must be willing to work overtime with short notice
  • Must be 18 years or older

DESIRED CHARACTERISTICS:

  • Results-driven and customer focused
  • Ability to communicate with co-workers and customers alike
  • Possess strong leadership qualities and can drive a team
  • Possess strong attention to detail and can work with numbers
  • Ability to read and analyze reports and perform fundamental calculations
  • Ability to move or handle merchandise and boxes throughout the store, generally weighing 0-40 pounds
  • Ability to operate and use all equipment necessary to run the store
  • Ability to work varied hours and days to ensure store is fully operational
  • Ability to stand and walk for majority of a 40-hour work week

For more information or to apply, click here.

Thursday, February 2, 2023

Moncler – Part-Time Client Advisor

POSITION OVERVIEW:

Create an exceptional client experience by way of advising clients in making purchases that satisfy their needs, desires and personal style. Create the ultimate client experience that will cultivate client relationships that are maintained, while achieving/exceeding individual and store goals.

RESPONSIBILITIES:

  • Engage with clients in accordance with the Moncler Selling and Service standards
  • Achieves and exceed sales goals and key retail KPIs (Average Dollar Transaction – ADT, Units per Transactions – UPT, Data Capture, Repurchase Rate, etc.)
  • Develops and fosters long-lasting client relationships through engaging conversation and active clientele management
  • Drive business and sales goals by proactively reaching out to existing clients and developing new clients
  • Maintain company merchandise presentation standards
  • Proactively follow-up with customer charge sends, repairs and holds
  • Develop and maintain product knowledge
  • Review and analyze personal KPI achievement, actively proposing adjustment to sales approach to drive these KPIs and to exceed client expectations
  • Support in inventory preparation and execution
  • Partner with all employees in the store to maintain a collaborative work environment
  • Additional responsibilities as assigned

QUALIFICATIONS:

  • Previous experience in luxury retail
  • Proven track record of successful sales generation, building and developing client relations
  • Results-driven and customer focused
  • Strong communication skills (verbal, in person, via email, SMS, etc.)
  • Strong attention to detail
  • Proficient computer knowledge (MS Word, Excel and Outlook)

For more information or to apply, click here.

Friday, January 6, 2023

MARKET – Stock Room Associate

MARKET is a women’s concept boutique housing a finely curated selection of clothing, fine jewelry, and home décor in addition to two rotating incubator spaces.

As MARKET’s Stock Room Associate, you play a pivotal role in our business. You are a self-starter, multi-tasking, organizational minded individual, capable of good time management and the ability to work in a fast-paced environment.

About The Role

The Stock Room Associate is responsible for a back-office role in assisting with receiving product for MARKET’s daily business.

Summary of General Responsibilities:

  • Receive and check in merchandise, ultimately preparing it for sale. Duties include, but not limited to unboxing, hanging garments, ticketing, steaming, putting away goods, breaking down all boxes, disposing of trash
  • Ensure the correct goods are received, processed, and stored according to company policies
  • Precise knowledge of store layout and location of all products

Qualifications:

  • 1+ years of stock room experience
  • Good at problem-solving and communication
  • Self-motivated and goal oriented with strong attention to detail and ability to multi-task
  • Ability to thrive in a team environment
  • Ability to lift 25-50 lbs and stand for long periods of time
  • Strong organizational, time-management and multitasking skills
  • Intuit QuickBook POS is a plus
  • A basic understanding of stock management and retail terminology

Competitive compensation, part time position. Please send resume to Ali@markethighlandpark.com with the Subject: “MARKET Stock Room Associate – (Your Name)”.

Friday, January 6, 2023

LoveShackFancy – Assistant Store Manager

The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The ASM will be responsible for contributing a significant amount of the stores sales and will be goaled according to the store’s monthly sales plan. This individual will help to hire, train and manage store associates to achieve the sales and profit goals. The ASM will model the standards for customer service. While the manager is on duty, the assistant will ensure that the store maintains excellent visual presentation and housekeeping standards. He/she will operate the store in accordance with the company’s operational guideline, follow all loss control.

RESPONSIBILITIES

  • Achieve and exceed individual productivity and sales goals
  • Assist in achieving and exceeding the store’s productivity and sales goals
  • Set an example of exceptional customer service by modeling the desired customer service behavior and coaching the staff to achieve the same results. Practice and teach client development to the staff.
  • Assist the store manager to recruit, train, motivate and retain quality sales associates.
  • Assist the store manager in evaluation of individual associate’s performance to goals
  • Help maintain a high level of visual merchandising and housekeeping standards.
  • Perform daily opening and closing procedures including daily paperwork reconciliation and other operational tasks
  • Protect store assets and inventory. Bring any potential shrinkage information to the store manager’s attention
  • Enforce the company policies and procedures
  • Client Book Management and Clienteling

QUALIFICATIONS:

  • Minimum of three (3) years of experience in luxury retail management
  • Full understanding of specialty retail, including business development, visual merchandising and store operations
  • Computer skills to include operation of retail point of sale system, Word, Excel and email
  • Strong leadership critical thinking and problem solving skills. Delegate responsibility and work to the staff.
  • Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
  • A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
  • A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.
  • A trainer able to teach skills in customer service, selling, and operations

To apply, please click here.

Friday, January 6, 2023

MARKET – Social Media Coordinator

MARKET is a women’s concept boutique housing a finely curated selection of clothing, fine jewelry, and home décor in addition to two rotating incubator spaces.

As MARKET’s Social Media Coordinator, you have knowledge of MARKET’s brands, a passion for ecommerce, and are customer-service focused. You are the continuation of the MARKET brand in the virtual world and must apply the same excellent customer service that is offered in store through social media. You thrive in high-energy environments with tight deadlines and multiple demands on your time.

About The Role

The Social Media Coordinator is responsible for elevating MARKET’s social media strategy and taking it to the next level. You will post daily (multiple times per day) social media posting, 7 days a week, and respond to all customer DMs and comments in MARKET’s voice.

Digital Marketing:

  • Capture and share daily live content including trunk shows, new arrivals, styling, events, etc.
  • Manage social media accounts including Instagram, Facebook, and Mailchimp, giving clients the best experience in and out of the store by responding to every DM, tagged post, and comment in a timely manner.
  • Create, run, and track digital ad campaigns via social media and email platforms.
  • Design two newsletters a week with via email platform.
  • Personalize Instagram store front and review item availability on Facebook Commerce Manager.
  • Manage social media calendar planning tool to pre-plan content in accordance with incoming new arrivals and in-store happenings.
  • Engage with our online audience by liking, reposting, and commenting to increase online interaction and brand visibility.
  • Stay up to date with technology and innovation, embracing the test and learn philosophy.

Marketing:

  • Design graphics and content for incoming pop-ups and in-store events.
  • Design graphics for digital and print advertisements in accordance with publishing house.
  • Source and design custom products like invites, stickers, vinyl’s, chair rentals, etc.
  • Work closely with our PR team to coordinate client gifting and outreach for influential customers, digital media request and events.
  • Creating out-of-the box marketing ideas that invite customers to the store and online site.

E-Commerce:

  • Assist with product data entry on an as-needed basis.
  • Assist with gathering sizing and uploading images for the website on an as-needed basis.

Qualifications:

  • 2+ years of Marketing experience
  • Bachelor’s degree in marketing/related field or equal work experience required
  • Well-versed in the use of social media and email marketing as a tool (Instagram, TikTok, Pinterest, MailChimp, Klaviyo, etc.)
  • Strong graphic design skills and instinct; able to work on Adobe Photoshop, Adobe illustrator, and Canva
  • Photography experience a plus
  • Good at problem-solving and communication
  • Self-motivated and goal oriented with strong attention to detail and ability to multi-task
  • Ability to thrive in a team environment.

Competitive compensation and benefits will be provided.

Please send your resume and portfolio to olivia@markethighlandpark.com with the Subject: “MARKET Social Media Coordinator – (Your Name)”.

Wednesday, January 4, 2023

Jimmy Choo – Assistant Store Manager

WHO YOU ARE:

Our leaders at Jimmy Choo are stylish, sophisticated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive your business by being a solution-oriented leader! As An Associate Store Manager, you will support the Store Manager in developing an elevated team that is focused on maintaining exceptional levels of customer service.

WHAT YOU’LL DO:

  • Portrays him/herself with the appropriate representation and integrity of the company and of the brand, and demonstrates outstanding leadership, customer service and communication skills.
  • In assistance with the Store Manager, supports in the development and leadership of a high performance team that drives sales and achieves comp store results and profitability through effective training, coaching and motivational activities.
  • Reports to the Store Manager, and assists in monitoring day to day activities, as well as the efficiency of the sales staff, and is considered a role model by the sales team.
  • Remains in compliance with operational and company policies and procedures, and assures all policies are enforced.
  • In assistance with the Store Manager, plays an active supporting role on the development of the sales team with regards to selling tools, position growth and progression.
  • Plays an active supporting role on the selling floor, building relationships with new and existing clients for Jimmy Choo USA, Inc.
  • Helps create a dynamic environment with superlative customer service standards, and assures the store and staff are inviting, professional, and knowledgeable on product and related company information.
  • Maintains an active social relationship with clients and community and understands the needs and changes of the market.
  • Collaborates in the research of events, marketing and client experience within the competitive landscape to make suggestions for optimizing our business and present this information to the Store Manager, corporate partners.
  • Supports back of house operations which include inventory, cleaning, maintenance, repairs, security/loss prevention, supplies, POS systems, shipping, receiving and communications systems.
  • Ensures store presentation and visual merchandising standards are maintained according to company directives.
  • Assures optimum shrink results are met by enforcing security measures and maintaining consistent accuracy in inventory levels
  • Consistently demonstrates accountability and leadership in managing the store and its employees, delegates accordingly and provides the staff with a professional work environment.

WE’D LOVE TO SEE:

  • Bachelor’s degree in Fashion or Business preferred.
  • Minimum of 5 years of experience in management – luxury experience preferred.
  • Full understanding of specialty retail, including clienteling, visual merchandising and store operations.
  • Computer skills to include operation of retail point of sale system, Word, Excel and email.
  • Strong leadership, critical thinking and problem-solving skills.
  • Ability to demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives.
  • Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities.
  • A positive, outgoing, high energy personality that is entrepreneurial, sales focused and can effectively partner and support the Store Manager.

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

For more information or to apply, please email Petrushka Dickson at petrushka.dickson@jimmychoo.com.

Wednesday, January 4, 2023

The Juice Bar – Retail Specialists

The Juice Bar is Hiring!

Retail Specialists

  • Signing Bonuses
  • Competitive Wages
  • Flexible Schedules
  • Friendly Environment
  • Healthy Benefits

Please contact:
Tom Hennings
214-244-3270
Tom@dallasjuicebar.com

Tuesday, January 3, 2023

Alice + Olivia – Sales Supervisor

REPORTS TO: STORE MANAGER

JOB DESCRIPTION
Our mission does not solely aim to create a unique customer experience. We produce leaders by instilling confidence, knowledge, and a stylist’s mentality. A Sales Supervisor is responsible for driving the business forward by providing an exceptional customer experience and creating long lasting client relationships. Sales Supervisor will lead by example and help set the pace on the sales floor. They will partner with the entire management team to foster an environment of teamwork and creativity. This person is expected to exhibit a strong sense of leadership and to act as a role model.

COMPETENCIES:

  • Customer Focus
  • Drive for results
  • Team player
  • Time management
  • Personal credibility

THE RESPONSIBILITIES:

  • Meet personal and store sales goals by ensuring that each customer receives outstanding customer service
  • Establish a returning client business by developing and maintaining long lasting relationships
  • Actively outreach to client base to strengthen relationship via email, phone call and text messaging
  • Utilize company selling culture and training tools to meet and exceed KPI expectations
  • Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists
  • Maintain organization, upkeep, and cleanliness of both the front and back of house
  • Participate in all Divisions of Responsibility to support overall business and develop as a well-rounded leader
  • Ensure that the sales floor is maintained and beautifully reflects the brand
  • Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
  • Partner with entire team to execute open + close checklist, shipments, DOR’s and overall store standards. In the event that Sales Supervisor is working on 1 person coverage, they are expected to manage the daily Division of Responsibility and open/close checklist themselves.
  • Remain coachable and open to feedback to continuously develop in your role
  • Actively support Diversity, Equity, and Inclusion initiatives

REQUIREMENTS:

  • Ability to wear face mask throughout shift to protect yourself and others around you
  • Previous management experience preferred but not required
  • Previous sales experienced preferred but not required
  • Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed
  • Continuous standing and walking; ability to move around all store areas and be accessible to customers
  • Ability to occasionally climb ladders as needed
  • Ability to work daily with telephone, POS and computer equipment
  • Ability to work a flexible schedule including days, nights, weekends, and holiday

For more information or to apply, please contact Laura Reyes at laura.reyes@aliceandolivia.com.

Monday, November 14, 2022

Roller Rabbit – Full-Time Key Holder

WHO WE ARE:
We are a feel-good company! We strive to feel good by finding the joy in life. To us, it’s the journey, not the destination. We believe feeling good is something to strive for in every area and season of life. It’s our mission to find the magic in every moment. While we resonate with many things, to us, fun, vibrancy and togetherness are the pillars of a feel-good life that represent how we see the world, and how our community sees itself. Today’s Roller Rabbit is a full lifestyle brand featuring home goods, loungewear, ready-to-wear, accessories, and of course, the softest pajamas around!

POSITION SUMMARY:
The Key holder position must drive sales through building and maintaining relationships with our clients, as well as introducing new customers to the Roller Rabbit brand. Must be a result oriented individual with a genuine passion for fashion, people, and interior design within the retail environment. The position is responsible for providing excellent customer service by engaging and connecting with clients, while maintaining a clean safe shopping environment. This position must execute best practices and follow the brands principles. You will become a part of a dynamic team that strives to grow and develop the brand with enthusiasm, dedication, creativity, and style. In charge if Store Manager or Assistant Manager is not present in store.

SALES GENERATION/CLIENT EXPERIENCE

  • Meet and exceed daily sales targets while providing the highest level of customer service.
  • Demonstrate in-depth product knowledge and communicate product features and benefits during the selling process.
  • Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service.
  • Maintain a keen interest in the fashion industry, interior design, and market trends.
  • Give weekly product feedback to the Store Manager on product selling, customer feedback, etc.
  • Effectively capture and record client contact information in both personal client book and brand database.
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction.
  • Maintain consistent communication with clients for special store activity: new product arrivals, in-store events, and promotions.

OPERATIONS

  • Assist in all operational tasks, including visual merchandising.
  • Opening/Closing responsibility.
  • Keep selling floor and merchandise neat, organized, and stocked.
  • Assist in processing shipment when received.
  • Manage cash register functions with accuracy.
  • Follow all company policies and procedures.
  • Assist in weekly visual merchandising directives.

QUALIFICATIONS

  • Must have at least 1 year of retail experience.
  • Must be able a quick learner
  • An individual who possesses drive, is goal oriented, and has an entrepreneurial outlook.
  • Flexibility and dependability with schedule, including weekends and holidays
  • Must be able to lift 15-20 pounds
  • Great time management and able to handle multiple priorities at once.
  • Strong communication skills, interpersonal skills.
  • Polished and professional demeanor.
  • Must have excellent written and verbal skills.
  • Ability to use Microsoft Office programs.

For more information or to apply, contact Alyssa Pratt at apratt@rollerrabbit.com.