CAREERS

Tuesday, May 17, 2022

Brunello Cucinelli – Client Advisor

Client Advisors at Brunello Cucinelli are responsible for delivering a memorable experience to all guests and perspective customers. This role is vital to our brand and supports the Store Manager in achieving sales goals and operational objectives. Client Advisors are responsible for being ambassadors of the brand and furthering the Humanistic philosophy of Solomeo.

Key Accountabilities:

  • Provide industry leading customer service building guest loyalty through in-store experience.
  • Maximize all selling opportunities to achieve (and exceed) individual sales goals while driving repeat business by utilizing clientele books and continuously looking for opportunities to convert one-time shoppers to long-term clients.
  • Proactively avoid customer service issues by finding meaningful resolutions for customers and using best-in-class customer service.
  • Continuously demonstrate product knowledge to enhance sales, use company-provided resources to deepen understanding of product assortment.
  • Maintains awareness of all current marketing and promotional activity.
  • Act as a brand ambassador emulating the brand aesthetic and embodying a strong sense of brand philosophy and lifestyle.
  • Under the guidance and direction of Store Manager and/or other Store Leadership complete operational objectives including opening and closing the store, cash handling, inventory, and other tasks as assigned and demonstrates flexibility and adaptability when workload or tasks are changed as necessitated by business.
  • Support and partner with the store manager in maintaining consistent inventory levels to prevent shrink and loss.
  • Ensure visual merchandising standards are maintained throughout the day, assist with floor sets, and moves as needed.
  • Utilizes business acumen (both written and verbal) in relation to store business, product assortment and business opportunities.
  • Build effective working relationships with colleagues in our other stores and Corporate Partners.
  • Demonstrates reliability and trustworthiness by acting with integrity in all interactions and following company Policy and guidelines.
  • Promotes cooperation and commitment within the team to achieve goals and celebrates team accomplishments and shares credit with others.
  • Proactively seeks feedback for performance and opportunities for growth.

Requirements:

  • Strong affinity for Brunello Cucinelli brand and philosophy.
  • High School Diploma required.
  • 1-3 years’ experience working in an elevated retail or hospitality environment.
  • Exceptional customer service and networking skills, with the ability to network and develop clients.
  • Strong verbal and written communication skills.
  • Proficient with POS systems and Microsoft Office Suite; Outlook and Excel.
  • Ability to stand for multiple hours and lift up to 40 pounds without assistance
  • Able to work a varied schedule each week including nights and weekends.

For more information or to apply, email Erin Benson at ebenson@brunellocucinelliusa.com.

Monday, May 2, 2022

Christian Louboutin – Sales Associate

Overview: Under the leadership and guidance of Management, the Sales Associate is responsible for providing outstanding customer service, building and maintaining a loyal client base, providing clients with product knowledge, informing clients of new arrivals and working as part of a team to meet individual, boutique and brand objectives.

Responsibilities:

  • Exceeding and maintaining sales goals set by management team
  • Provide excellent customer service and maintain strong client relationships
  • Commitment to building customer relationships and loyalty through personal interaction and the maintenance of a client file
  • Follow up on all client issues such as shipment orders and consignment
  • Check emails and send out client agreement forms
  • Demonstrate knowledge of product and utilizes this knowledge to build sales
  • Expert in product information & understanding the features and benefits of our brand
  • Working with fellow associates as a team in order to complete tasks and achieve goals
  • Maintaining an organized inventory and assisting manager with daily boutique operations
  • Ability to handle large sums of money, deposits and all cash desk operations
  • Outreach to clients events such as sale, fashions night out and special in store events
  • Deliver a pleasant customer experience with each customer interaction

Skills and Requirements:

  • Bachelor’s degree preferred
  • 6+ years of experience in Luxury sales or similar role
  • Ideal candidate has work experience in medium sized multinational company or luxury business
  • Additional language fluency is a plus
  • Adheres to company policy and confidentiality- is a true ambassador for the brand with strong sense of responsibility- setting the standard
  • Versatile and flexible; embraces change and is consistently able to develop and adapt to the needs of the business
  • Driven to learn and grow, grasp new concepts quickly, prioritizes efficiently and is organized
  • Excellent communication skills, both oral and written; follows professional presentation
  • Strong follow up, follow through and attention to detail needed, shows initiative, ability to meet deadlines
  • Ability to be physically active and on your feet for the majority of an 8 hour day
  • Ability to carry multiple boxes of shoes as needed
  • Team player, “no task is too big or too small” attitude, committed, positive, and reliable
  • Proactively contributes to creating a team atmosphere that is professional, flexible and enjoyable
  • Contributes focused, well managed efforts towards achievement of stores personal goals
  • Ability to work a flexible schedule that meets the needs of the business; could include overnight, evening, weekend, holiday and call in shifts
  • Passion for Christian Louboutin brand
  • Sales committed: take appropriate actions on a daily/weekly basis to ensure the store goal is reached and/or outperformed every month.
  • Customers committed: has a natural charisma and is able to develop a strong relationship with VIP customers increasing their loyalty to the brand.
  • Commercially astute – possesses sound knowledge of sales figures, sales potential and competition performance.
  • Working knowledge of POS systems and Microsoft Office
  • Exceptional customer service skills and effective interpersonal, verbal, and communication skills.
  • Required to work a flexible schedule based on business needs that includes, evenings, weekends and holidays.

For more information or to apply, please contact Jennifer Scott at j.scott@us.christianlouboutin.com.

Wednesday, April 20, 2022

Rag & Bone – Full Time Sales Supervisor

The Sales Supervisor plays a key role in ensuring sales goals are consistently met and service standards are executed according to company guidelines. This person will act as an extension of store management as a leader and role model to all Sales Associates when it comes to service standards and adherence to company policy. The Sales Supervisor will ensure that all customers are being attended to and that there is a service centric floor environment at all times. In addition, this role is considered part of the store management team and this person will be expected to adhere to all company policies, procedures and be tasked with completing management level operational tasks as needed.

Key Roles and Responsibilities

Customer and Brand Experience:

  • Build customer loyalty through in store experience
  • Demonstrate product knowledge and support senior management with delivery of this information to staff
  • Display best in class customer service techniques, clienteling standards and sales interactions. Ensure that all staff on duty are doing the same.
  • Be the example for team by consistently achieving sales goals and the key performance metrics.
  • Assist Sales Associates with customer interactions in order to elevate the level of services and teach the Associate how to properly engage with customers
  • Encourage and recognize opportunities for team selling
  • Understand and exemplify the rag & bone brand philosophy and lifestyle
  • Emulate the brand aesthetic and embody a strong sense of fashion
  • Provide assistance with floor sets, window changes and other merchandising tasks as necessary
  • Resolves customer service issues utilizing the best in class service philosophy

Maintain Operational Excellence:

  • Opening and Closing
    • Ensure the store is opened and closed each day according to company guidelines. This includes but is not limited to ensuring a timely opening/closing, ensuring visual standard and store cleanliness are up to par at the beginning and end of each day, merchandising standards are met and the register is properly opened/closed
  • Policy and Procedure
    • Maintain knowledge and understanding of all Policy and Procedures
    • Act as a resources for team if there are questions on Policy and Procedures
  • Stock/Inventory Management
    • Contribute to the achievement of low inventory shrink and inventory accuracy by ensuring consistent execution of all inventory touch points
  • IT Systems
    • Accurately process Point of Sale transactions Personal Excellence
  • Consistently act within core value of rag & bone
  • Appropriately diffuse conflict with all members of the team and take ownership of your contribution to overall team and store environment. Escalate conflict to management where.
  • Identify opportunities to support the team in delivering a best in class customer experience
  • Ability to receive feedback from management and peers with respect and composure

Drive the Business:

  • Assist in tracking, monitoring and communication business results as necessary
  • Model and teach store associates to support a positive client-centric environment
  • Ability to grow and manage a clientele

Experience/Skills:

  • Minimum 2+ years of specialty retail experience
  • Experience selling in a commission based environment
  • Proven ability to drive business through clienteling
  • Previous experience in contemporary or luxury retail
  • Proven ability to meet sales goals
  • Availability to work per the needs of the business
  • Ability to lift at least 30lbs, carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach, and bend

For more information or to apply, contact Charity Ybarra at charity.ybarra@rag-bone.com.

Monday, April 18, 2022

MARKET – Part Time Sales Associate

MARKET is a women’s concept boutique housing a finely curated selection of clothing, accessories, fine jewelry, and home décor in addition to 2 rotating incubator spaces. We are currently seeking a part-time sales associate to join our growing team.

Responsibilities:

  • Meet and exceed daily and monthly sales goals by utilizing provided sales tools and maximizing client relationships
  • Ability to build and foster new client relationships while maintaining existing clientele
  • Seek product knowledge to build your expertise and provide honest and confident feedback to customers
  • Maintain visual and store standards

Qualified Candidates:

  • 1-2 years sales experience preferred
  • Self-motivated and goal-oriented with strong attention to detail and ability to multi-task
  • Outgoing and enthusiastic; with excellent communication skills and the ability to thrive in a team environment

Candidates must be flexible with scheduling. Weekend work is required. Competitive compensation will be provided.

For consideration, please send your resume to Market@MarketHighlandPark.com.

Monday, April 18, 2022

MARKET – Full Time Sales Associate

MARKET is a women’s concept boutique housing a finely curated selection of clothing, accessories, fine jewelry, and home décor in addition to 2 rotating incubator spaces. We are currently seeking a full-time sales associate to join our growing team.

Responsibilities:

  • Meet and exceed daily and monthly sales goals by utilizing provided sales tools and maximizing client relationships
  • Ability to build and foster new client relationships while maintaining existing clientele
  • Seek product knowledge to build your expertise and provide honest and confident feedback to customers
  • Maintain visual and store standards

Qualified Candidates:

  • 2+ years of luxury retail experience or equivalent sales experience.
  • Basic retail math skills
  • Ability to read, work and report in Excel
  • Self-motivated and goal-oriented with strong attention to detail and ability to multi-task
  • Outgoing and enthusiastic; with excellent communication skills and the ability to thrive in a team environment

Candidates must be flexible with scheduling. Weekend work is required. Competitive compensation and benefits will be provided.

For consideration, please send your resume to Market@MarketHighlandPark.com.

Friday, April 8, 2022

Jimmy Choo – Associate Store Manager

Job Description

Jimmy Choo is an iconic luxury fashion brand defined by an empowered sense of glamour and a confident sense of style. We have joined with Versace and Michael Kors and are now the 3rd largest luxury group in the world known as Capri Holdings.

WHO YOU ARE:

Our leaders at Jimmy Choo are stylish, sophisticated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader! As an Assistant Store Manager, you will support the development of an elevated team that is focused on maintaining exceptional levels of customer service.

WHAT YOU’LL DO:

  • Achieve individual sales targets and inspire others to achieve their goals
  • Develop, maintain and expand customer base by capitalizing on high-profile clientele and sales
  • Implement and manage the boutique’s client outreach program in order to drive financial performance and exceed KPI targets
  • Manage and maintain effective communications with the Store Manager
  • Motivate team and build positive morale in order to drive results through goal setting, accountability and celebrating successes
  • Ensure superior visual presentation by assisting the Store Manager in ensuring the correct interpretation and implementation of visual directives
  • Deliver operational excellence in all store processes
  • Assist Store Manager in the recruiting, retention, supervision, training and development of staff

YOU’LL NEED TO HAVE: 2+ years of manager experience at a high-end retailer

WE’D LOVE TO SEE: An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic Well connected with a strong ability to engage; a true brand ambassador Elevated customer service skills; Passion for sales, footwear and accessories Exceptional verbal and written communication skills

THE BENEFITS:

  • Generous Jimmy Choo and Michael Kors Discount
  • Product allowance
  • Competitive paid time off
  • Internal mobility across Capri Brands (Versace, Jimmy Choo and Michael Kors)
  • Exclusive Employee Sales
  • Paid Parental Leave
  • 401k Match Bonus Potential

For more details or to apply, please contact Petrushka Dickson at petrushka.dickson@jimmychoo.com.

Saturday, April 2, 2022

St. John – Sales Assistant

ABOUT ST JOHN

St. John is an American luxury house. A tireless passion for knitwear innovation since the brand’s inception in 1962 enables St. John to create the most luxurious knitwear in the world. The brand has evolved over the years, but the foundation of the collection remains the same today as it did from the very start – great American design, understated and timeless elegance, unsurpassed quality, and craftsmanship. Creative director Zoe Turner is re-energizing and transforming a treasured American fashion house while remaining deeply rooted in its history.

POSITION SUMMARY

We are currently seeking a Sales Assistant who is responsible for supporting a company top seller in all aspects of sales, client service and administrative elements related to selling. You also contribute to providing The St. John Experience level of service to all internal and external clients, building rapport with clients, clienteling, supporting the management team and representing the Company brand and image.

MISSION

  • Consistently demonstrates Relationship Selling Skills to achieve and exceed planned daily, weekly, and monthly sales goals set by Store Management
  • Support primary Sales Associate with the sale by securing necessary merchandise, place merchandise back in the designated area on sales floor, as well as replenishing sold merchandise on the floor
  • Support and assist Client in primary Sales Associate’s absence
  • Provide the highest level of Customer Service and be a true ambassador of the brand
  • Demonstrates strong product knowledge; keeps updated on new products, marketplace, and fashion trends
  • Remain current and knowledgeable in all aspects of primary Sales Associate’s top clientele to provide excellent and personalized customer service
  • Maintains primary Sales Associate’s client book to standard and generates sales utilizing the client book through appointments and daily correspondence with clients
  • Follow all company policies and procedures

PROFILE

  • 2-3 years of Luxury Retail Experience
  • Understands the luxury client
  • Exceptional organizational skills, follow through and attention to detail
  • Strong problem-solving attitude
  • Able to assess priorities, meet deadlines and work under pressure
  • Collaborative spirit and proactive attitude

To apply please email your resume to Randi.Schwartz@sjk.com or apply in person at the St. John boutique located in Highland Park Village.

Saturday, April 2, 2022

St. John – Wardrobe Specialist

ABOUT ST JOHN

St. John is an American luxury house. A tireless passion for knitwear innovation since the brand’s inception in 1962 enables St. John to create the most luxurious knitwear in the world. The brand has evolved over the years, but the foundation of the collection remains the same today as it did from the very start – great American design, understated and timeless elegance, unsurpassed quality, and craftsmanship. Creative director Zoe Turner is re-energizing and transforming a treasured American fashion house while remaining deeply rooted in its history.

POSITION SUMMARY

We are currently seeking a Sales Associate who is responsible for contributing to the store sales by providing the St. John Experience level of service to all internal and external clients, building rapport with clients, clienteling, supporting the management team, and representing the Company brand and image.

MISSION

  • Consistently demonstrates Relationship Selling Skills to achieve and exceed planned daily, weekly, and monthly sales goals set by Store Management
  • Demonstrates the Relationship Selling Skills to actively develop new clients and further develop existing client relationships
  • Provide the highest level of Customer Service and be a true ambassador of the brand
  • Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests in order to continuously build productive long-term relationships
  • Assist in merchandising and maintenance of the shop floor
  • Follow all company policies and procedures

PROFILE

  • 2-3 years of Luxury Retail Experience
  • Exemplary selling and clienteling skills and have built a loyal client base
  • Exceptional organizational skills, follow through and attention to detail
  • Strong problem-solving attitude
  • Able to assess priorities, meet deadlines and work under pressure
  • Collaborative spirit and proactive attitude

To apply please email your resume to Randi.Schwartz@sjk.com or apply in person at the St. John boutique located in Highland Park Village.

Friday, April 1, 2022

The Juice Bar – Retail Specialists

The Juice Bar is Hiring!

Retail Specialists

  • Signing Bonuses
  • Competitive Wages
  • Flexible Schedules
  • Friendly Environment
  • Healthy Benefits

Please contact:
Tom Hennings
214-244-3270
Tom@dallasjuicebar.com

Tuesday, March 22, 2022

Cerón Highland Park – Front Desk Associate

Cerón Salon is in need of a Front Desk Associate with the following requirements:

  • The front desk is clearly the first and final impression for all clients.
  • Excellent communication abilities (verbal, phone and email) with a customer service attitude.
  • Professionalism is expected at all times.
  • An energetic and socially interactive personality.

Generally, the Front Desk Associate is responsible for providing a welcoming atmosphere for everyone who comes in contact with Cerón.

  • Must have open availability as we are open 5 days a week. Shifts can range between 9AM – 6PM.
  • We are seeking candidates who have a cosmetology and reception background who are team-oriented but can also work independently when needed.
  • COVID-19 considerations: Everyone is required to wear masks. Receptionists are responsible for checking clients in and taking temperatures and ensuring the waiting area maintains social distancing requirements.
  • Experience: Customer Service: 1 year (Preferred) Scheduling: 1 year (Required) Receptionist: 1 year (Required)

Interested please contact management at manager@ceronhair.com or call 214.219.3600.

Friday, March 11, 2022

Valentino – Client Advisor

Overview:
This role will be a key team member in contributing to the store business through achieving sales goals, excellent clienteling and all KPI goals (conversion rate, cross selling, AVT, upselling)

Key Responsibilities:

Client-Centric Activities

  • Strong product knowledge
  • Master the Client Journey
  • Create strong client relationships
  • Clientele and proactive engagement with existing and prospect clients as per plan defined by Store Management
  • Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell).
  • Focus on development and retention of existing clients, recruitment of new and potential ones
  • Engage the client through every selling opportunity – walk-in, private appointment, phone consignments
  • Actively participates to achieve the store’s sales and business KPI’s in partnership and OTO appointment routine
  • Escalates any client issues to Team Manager (if applicable) or Store Manger/Director

Merchandise and Visuals:

  • Deal with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints)
  • Ensure product maintenance, replenishment on the floor
  • Know the warehouse stock of all categories in order to ensure re-stock shelves and maximize sales.
  • Respect administration and operations procedures.
  • Liaise with the In-Store Visual to follow display guidelines; verifies and reports all relevant information to store management.

Operations:

  • Knowledge and understanding of company policies and procedures
  • Ability to use POS system to perform all client transactions
  • Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)

Requirements:

  • Min 2 years of experience in similar role in luxury retail industry
  • Proven track record in sales
  • Excellent knowledge in product and client journey
  • Must be a team player
  • Excellent organizational and follow up and time management skills
  • Demonstrates confidence and ability to develop relationships with clients, team and the business
  • Clear and concise communication skills – verbal and written

For more information or to apply, please contact Tyler Catlett at tyler.catlett@valentino.com.

Sunday, March 6, 2022

Hermès – Inventory Control Supervisor

Overview:
The Inventory Control Associate is responsible for the management of the store inventory. The primary duties include receiving packages, merchandise in to the store inventory accurately and efficiently on the day in which it arrives, ticketing merchandise and generating packing and shipping transfer and RTV of merchandise to other locations efficiently and accurately. All records associates with receiving and shopping merchandise will be neatly and accurately maintained in filing systems. The inventory control associate is responsible for the processing, recording and following up on all after sales service. In the absence of an Operations Manager/Director, the Store Director and or Assistant Manager will work with the Inventory Control Associate to organize, conduct and reconcile weekly cycle counts and bi-annual inventories. The Inventory Control Associate is also responsible for the ordering and maintains adequate stock levels in shipping and selling supplies and store and kitchen supplies.

All other duties as assigned by the supervisor.

Responsibilities:
Functional Responsibility

  • Maintain an accurate and organized store inventory. Organize and participate in store cycle counts, bi-annual inventories and reconciliation with support and direction from Store Director and/or Assistant Manager.
  • Process all incoming and outgoing shipments within the business day they are generated. Ensure proper documentation is completed.
  • Check in all returns against previous day’s business.
  • Print and ticket merchandise, returns and price updates.
  • Process, record, maintain and follow up on all aftersales service.
  • Process damages, maintain inventory for damages.
  • Work with Store Management to analyze business and replenish needs.
  • Develop inventory strategies to support the selling process and to maintain our warehouse standards on a daily basis.

Supervisory Responsibility:

  • NO

Budget Responsibility:

  • YES
  • In partnership with store management, this role is responsible for reviewing and adhering to budget for shipping supplies, orange supplies, office supplies and kitchen supplies with direction from the Store Director and/or Assistant Manager.

Decision Making Responsibility

  • NO

Qualifications:
Preferred Skills

  • Effective written and verbal communication skills.
  • Ability to effectively analyze information.
  • Ability to problem-solve.
  • Ability to multi-task with accuracy.
  • Attention to detail.
  • Ability to follow both written and verbal policies and directives.
  • Attention to loss prevention and inventory control.
  • Must be in good physical condition with the ability lift 25lbs without assistance.
  • Experienced with technology to fully utilize internal systems as well as external shipping software programs.
  • Ability to lift between 0-50 lbs. without assistance.

Hermès of Paris (USA) requires proof of full vaccination status as defined by the CDC and/or applicable state or local health agencies against the virus known as COVID-19, and any variants, as a condition of employment with Hermès of Paris (USA). Hermès of Paris (USA) will consider any reasonable requests for accommodations for disability and sincerely held religious beliefs in accordance with applicable laws.

Apply for this job online here.

Thursday, March 3, 2022

La Ligne – Keyholder/Sales Associate

At La Ligne (http://www.lalignenyc.com), we believe in the universal appeal of the stripe—always classic, forever chic. With a nod to its iconic roots, we created La Ligne to give women a few new (and unexpected) ways to wear it. La Ligne offers versatile clothing collections inspired by the line with endless styling options. Classic designs crafted in quality materials with staying power sold directly to customers exclusively through our website.

We’re inspired by all kinds of self-expression. We design everyday necessities and the occasional splurge—the kind of clothing we would want to wear. We prize functionality but we also want you to have fun while you’re at it. In other words, if you can’t eat, dance and drink in it, we won’t make it. And while some clothes stay and some go, we want to be the ones that stay awhile.

At La Ligne, we:

  • admire hard-working people;
  • value honesty and positive energy;
  • love all forms of self-expression;
  • encourage a healthy work-life balance;
  • respect teamwork and collaboration

We are looking for hard-working, energetic associates to join our team-oriented boutique in Dallas, TX.

The Role:
You are a go-getter with a confident sense of personal style. You’re organized with a sharp eye for detail and care deeply about the little things. You are driven and goal-oriented and value the importance of developing and maintaining client relationships while providing excellent customer service. Above all, you are a team player with a positive attitude.

Responsibilities:

  • Develop and retain strong client relationships
  • Open and close store including related duties
  • Lead junior sales associates on sales floor
  • Track and log relevant KPI’s
  • Support Store Manager in day-to-day operations of running store
  • Engage with brands on in-store trunk show opportunities, facilitate cross promotion through brand knowledge and enthusiasm

Requirements & Qualifications:

  • Existing Dallas client base
  • Strong aesthetic sensibilities and sense of style
  • 2+ years retail experience
  • Bachelor’s Degree preferred

Competitive compensation will be provided. For consideration, please send your resume to jobs@lalignenyc.com!

Thursday, March 3, 2022

Cerón Highland Park – Hair Stylist Assistant

Cerón Salon is in need of a Hair Stylist Assistant with the following requirements:

  • Hair Stylist assistant is clearly on the first and final impression for all clients.
  • Excellent communication abilities (verbal) with a customer service attitude.
  • Professionalism is expected at all times.
  • An energetic and socially interactive personality.
  • You will work in the salon with clients who are receiving services from a professional stylist. Must have a valid license from a cosmetology school.
  • You will work under a hairstylist and perform shampooing services on clients.

Duties include:

  • Shampoos and products: setting up the shampooing area, washing hair, applying conditioner, conditioner treatments, and (stylist choice) assisting with blowouts.
  • Massaging clients’ scalps during shampoos. Ensuring the shampoo areas are kept clean and are stocked with towels and products
  • Assist Colorists Stylists
  • Greet and welcome incoming clients and direct them to various parts of the salon to receive treatments- devote full attention to the client
  • Client Beverages – (during COVID-19 wear gloves)
  • Clean work area at all times, sanitized chairs and shampoo bowls in between clients – (due to COVID-19 this is being reinforced)
  • Stock Inventory Items- Restock Inventory items into the shelves
  • Sweep up hair after a client’s haircut
  • Wash robes and towels when needed
  • Assist stylists in organizing, cleaning, and restocking their stations
  • Sanitize brushes and combs

Interested please contact management at manager@ceronhair.com or call 214.219.3600.

Monday, February 7, 2022

Roller Rabbit – Full-Time Keyholder

WHO WE ARE:
We are a feel-good company! We strive to feel good by finding the joy in life. To us, it’s the journey, not the destination. We believe feeling good is something to strive for in every area and season of life. It’s our mission to find the magic in every moment. While we resonate with many things, to us, fun, vibrancy and togetherness are the pillars of a feel-good life that represent how we see the world, and how our community sees itself. Today’s Roller Rabbit is a full lifestyle brand featuring home goods, loungewear, ready-to-wear, accessories, and of course, the softest pajamas around!

POSITION SUMMARY:
The Keyholder position must drive sales through building and maintaining relationships with our clients, as well as introducing new customers to the Roller Rabbit brand. Must be a result-oriented individual with a genuine passion for fashion, people, and interior design within the retail environment. The position is responsible for providing excellent customer service by engaging and connecting with clients while maintaining a clean safe shopping environment. This position must execute best practices and follow the brand’s principles. You will become a part of a dynamic team that strives to grow and develop the brand with enthusiasm, dedication, creativity, and style. In charge, if Store Manager or Assistant Manager is not present in the store.

SALES GENERATION/CLIENT EXPERIENCE

  • Meet and exceed daily sales targets while providing the highest level of customer service.
  • Demonstrate in-depth product knowledge and communicate product features and benefits during the selling process.
  • Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service.
  • Maintain a keen interest in the fashion industry, interior design, and market trends.
  • Give weekly product feedback to the Store Manager on product selling, customer feedback, etc.
  • Effectively capture and record client contact information in both personal client book and brand database.
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction.
  • Maintain consistent communication with clients for special store activity: new product arrivals, in-store events, and promotions.

OPERATIONS

  • Assist in all operational tasks, including visual merchandising.
  • Opening/Closing responsibility.
  • Keep selling floor and merchandise neat, organized, and stocked.
  • Assist in processing shipment when received.
  • Manage cash register functions with accuracy.
  • Follow all company policies and procedures.
  • Assist in weekly visual merchandising directives.

QUALIFICATIONS

  • Must have at least 1 year of retail experience.
  • Must be able a quick learner
  • An individual who possesses drive, is goal-oriented and has an entrepreneurial outlook.
  • Flexibility and dependability with schedule, including weekends and holidays
  • Must be able to lift 15-20 pounds
  • Great time management and ability to handle multiple priorities at once.
  • Strong communication skills, interpersonal skills.
  • Polished and professional demeanor.
  • Must have excellent written and verbal skills.
  • Ability to use Microsoft Office programs.

For more information or to apply, please contact Alyssa Pratt at apratt@rollerrabbit.com.