CAREERS

Wednesday, May 15, 2019

Vince – Part-Time Sales Associate

Established in 2002, Vince is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day. The collections are inspired by the brand’s California origins and embody a feeling of warm and effortless style. Vince designs uncomplicated yet refined pieces that approach dressing with a sense of ease.

Known for its range of luxury products, Vince offers women’s and men’s ready-to-wear, shoes, handbags, and home for a global lifestyle. Vince products are sold in prestige locations worldwide. The company operates 46 full-price retail stores, 14 outlet stores and its e-commerce site, vince.com. The company is headquartered in New York and operates a design studio in Los Angeles.

Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.

Vince is seeking a dynamic, customer service driven Part-Time Sales Associate for our Dallas, TX Store.

The Sales Associate is responsible for generating sales and building customer relationships in our retail stores. Associates who demonstrate high degrees of proficiency to interact with the customers and identify their needs will maximize their sales opportunities. The associate will be responsible for continuing the client contact beyond the initial sale. By capturing name, address, phone and email contact information, the associate will use multiple means to communicate and build relationships with the customers. The associate will also be responsible for maintaining the visual and housekeeping standards of the store. This will include the receiving of merchandise and presentation to the selling floor, processing of markdowns and removal from the floor for transfers. The associate must have an ability to successful operate our point-of-sale (POS) register system and operate our email system.

Responsibilities

  • Achieve and exceed the personal sales and productivity goals agreed upon with your store manager
  • Demonstrate a complete knowledge of the merchandises’ features and benefits to maximize the sales opportunity
  • Be a quick thinker who listens to the customer and can identify his/her needs and overcome objections if raised
  • Responsible to do client development beyond the initial transaction; utilizing phone, email and written follow-up contact
  • Maintain the housekeeping and visual standards of the store
  • Have computer skills to operate the POS register and email systems
  • Safeguard the store’s inventory by adherence to the company’s loss prevention program
  • Follow all store operational policies and procedures
  • Client Book Management and Clienteling

Qualifications

  • 3+ years of selling or customer service experience
  • Must be a sales-driven, goal-oriented individual
  • Must have a positive, high-energy, friendly, outgoing and engaging personality.
  • Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.
  • Must demonstrate strong verbal and written communication skills allowing for effective communication with your customers
  • Must possess computer skills to operate our retail POS system, Word, Excel and email
  • Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs

Compensation
The successful candidate will enjoy a competitive compensation package which may include short and/or long-term incentives, clothing allowance, and merchandise discount, in addition to base salary and full health and welfare benefits.

Vince strives to maintain a diverse workplace and does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

Vince is an Equal Opportunity Employer and Affirmative Action Employer, M/F/D/V

Please email all resumes and inquiries to Charity Ybarra cybarra@vince.com

Tuesday, May 14, 2019

CHANEL – Boutique Facilitator – Full Time

The Boutique Facilitator is passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. She/He will ensure that all operations in the Boutiques are processed correctly and efficiently. As a multi-functional, “generalist” support role, the Boutique Facilitator enables sellers and the boutique to maximize client facing time and is able to support all areas of the Boutique as needed.

Your core responsibilities will be to:

  • Consistently deliver exceptional customer service based on CHANEL’s service Mantra, including welcoming and greeting all clients
  • Provide Sales and Service support
  • Support Operations team in maintaining stock order and assist in cycle count activity
  • Support opening and closing of registers and assist with handling cash and deposits
  • Answer phone calls and ensure any client issues are resolved in a prompt and professional manner
  • Uphold standards to deliver the ultimate Chanel experience to the client

Who you are:

  • Truly service minded
  • Passionate about the House of Chanel
  • Team-focused with a desire to collaborate effectively
  • Extremely organized and have a strong attention to detail
  • Energetic, kind, sincere, patient, and adaptable
  • Graduate from a bachelor’s degree in Business, Hospitality, or similar area
  • Able to lift 15 lbs.
  • Must have flexible schedule with the ability to work late nights, weekends and some holidays

We are seeking individuals who are passionate about the Luxury Retail industry and are looking to learn about Retail at the House of Chanel and developing a career in the field.

Please address all inquiries to Maria.Constantine@chanelusa.com

Wednesday, May 8, 2019

Theory – Full Time Key Holder

Our Mission:
To empower men and women by providing them with sophisticated wardrobe essentials. To define innovation in design and manufacturing through a mastery of fit and fabric. To represent a unique and trusted standard in quality and integrity. We are style, luxury, and simplicity. We are visionary, strategic, and sometimes deliberately unconventional. We invest in people’s strengths, cultivate personal growth, and create team environments where people succeed. We seek out and nurture talent that embraces our entrepreneurial spirit and attitude. We are a global organization united by our shared values and vision

You are:

  • Focused on meeting and exceeding personal sales goals and total store goals
  • Business driver who prioritizes selling while keeping team focused
  • Creative, smart and driven, an innovator who is business minded
  • Highly self-motivated person who focuses on the attention of the internal and external client
  • Someone who takes responsibility for your own actions, behaviors and the actions of others
  • Confident and acts with the utmost integrity
  • An entrepreneur who is highly flexible and has the ability to adapt to different situations
  • A trend spotter and fashion forward with a deep passion for fashion and luxury
  • A team player

You will:

  • Assist in building a great company and business that disrupts the traditional retail model and embrace change
  • Establish a rapport with your clients, leaders, peers and cross functional partners
  • Assist store leaders with executing business initiatives in an effective and efficient manner
  • Display business acumen with explaining KPI’s to associates in partnership with store leaders
  • Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
  • Demonstrate excellent knowledge of the brand and product
  • Comply with all store related policies and procedures
  • Adhere to work scheduled, inclusive of time and attendance
  • Ensure image and grooming standards are professional and reflective of the brand image, at all times
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
  • Support and assist in follow-up for all training programs and seminars
  • Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
  • Assist in the training of sales staff in all areas of appropriate register usage and maintenance
  • Understand and properly execute all management register functions
  • Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperwork
  • Participate in inventories
  • Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all times
  • Assist in the implementation and maintenance of all merchandising/ visual directives
  • Identify product concerns and communicate inventory needs to support the business goal in a timely manner

You have:

  • Minimum of 1-3 years of proven luxury experience or related industry
  • College Degree (preferred)
  • What Theory will provide for you
  • Competitive compensation and discount
  • A company culture like you’ve never experienced at other jobs
  • Training and Development
  • Personal and Professional Growth and Exposure

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Please send resumes and all inquiries to Marysa Davisson: marysa.davisson@theory.com

Monday, May 6, 2019

TOM FORD – Sales Associate Assistant

TOM FORD Is looking for an experienced Sales Associate Assistant to join its team in Dallas. The ideal candidate will possess extensive high-end retail experience and excellent client service skills.

Core Responsibilities:

  • To understand and abide by all point-of-sale policies, procedures and directives and effectively execute them
  • To support department collaboration with all other departments to insure smooth operation of facility
  • To provide prompt, attentive and knowledgeable assistance to all clients
  • To achieve and surpass goals
  • To ensure the highest standards of client service are maintained at all times
  • To insure compliance with all company policies, procedures and directives
  • Order entry and follow through
  • Manage showroom samples
  • Track all purchase orders / – maintain detailed log of all orders
  • Interface with sourcing and purchasing to provide sales with accurate updates, changes, delivery dates, revisions, etc.
  • Ensure receipt of order distributions from customers.
  • Interface with sales coordinators to ensure timely allocation and shipment of all orders
  • Manage backorders
  • Assisting in appointments and sales presentations to clients
  • Create sales tools to be sent to customers and also used during appointments
  • Manage multiple projects while meeting deadlines
  • Administrative duties

Qualifications:

  • High School degree preferred
  • Experience in a similar high-end related field
  • Strong interpersonal and communications skills both verbal and written
  • Able to speak effectively in interpersonal situations
  • Strong independent work ethic, excellent time management skills, and organizational abilities.

When applying for position resume must be attached

About Tom Ford:
In April 2005, Tom Ford announced the creation of the TOM FORD brand. Ford was joined in this venture by former Gucci Group President and Chief Executive Officer Domenico De Sole, who serves as Chairman of the company. That same year Ford announced his partnership with Marcolin Group to produce and distribute optical frames and sunglasses, as well as an alliance with Esteé Lauder to create the TOM FORD BEAUTY brand. In April 2007, his first directly owned flagship store opened in New York at 845 Madison Avenue to coincided with the debut of the TOM FORD Menswear and Accessory collection. In September 2010, Ford presented his much-anticipated womenswear collection. Presently, there are more than 110 freestanding TOM FORD stores and shop-in-shops in locations such as New York, Toronto, Beverly Hills, Zurich, Milan, Puerto Banus, Moscow, Osaka, Atlanta, Las Vegas, Baku, Dubai, Tokyo, Seoul, Montreal, San Francisco, Beirut, Hong Kong, Shanghai, New Delhi, Rome, London, Kowloon, Munich, Beijing, and Sydney.

Please email resumes or inquiries to Andy Fullen at afullen@tomfordinternational.com

Tuesday, April 30, 2019

HADLEIGH’S – SALES ASSOCIATE

If you’re happy, bubbly, and love to sell beautiful clothes, come work with us at Hadleigh’s! We are looking for a sales Associate!

Hadleigh’s is a luxury retail boutique and atelier in Dallas with Italian made women’s RTW, men’s clothing, accessories, and fine leather goods. All positions are responsible for providing superior customer service and developing relationships that will repeat in business. Associates are responsible for product and image representation while maintaining the Hadleigh’s brand.

  • Qualified candidates should have previous experience in luxury retail. Candidate should be sales driven, goal oriented and understand the importance of building relationships with clients and with their team. Position needs to be filled by a candidate willing to work weekends and flexibility with schedule.

Please e-mail resumes or inquiries to: gable@hadleighs.com.

Monday, April 29, 2019

rag & bone – Sales Specialist

rag & bone is currently seeking a Sales Specialist for our Highland Park Village location.

Sales Specialists are integral to the success of the store environment. The ideal candidate possesses a skill set that allows them to anticipate the needs of both their clients and team in order to drive sales and create a consistent and high quality in-store experience.

Please submit all inquiries to carson.byrd@rag-bone.com

Monday, April 29, 2019

Fendi – Client Advisor

FENDI is looking to hire a Client Advisor who is responsible for providing excellent customer service and meeting sales goals.

Job Responsibilities

  • Achieve all Client Advisor KPIs and CRM requirements.
  • Meet or exceed store, category and individual sales goals.
  • Adhere to all Top Store Guidelines.
  • Build and maintain client books; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, enhance relationships and drive business.
  • Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.
  • Follow all store policies and procedures.
  • Participate in necessary stocking/restocking of the store.
  • Proficient and accurate use of POS system and other software as required, updating customer database.
  • Obtain product knowledge, company information and history, keep up-to-date with company news, be familiar with the competition.
  • Maintain a professional appearance and follow FENDI dress code, grooming, and uniform standards
  • Perform regular store maintenance functions as needed or assigned.
  • May have responsibility for opening/closing the store as needed, including morning team meeting.
  • Assist in maintaining visual standards with direction from VM, corporate and management
  • Must maintain open/ongoing communication and positive relationship with store management, peers and other levels of company personnel.
  • Be a positive role model, representing the brand appropriately at all times
  • Participate in the training of new Client Advisors (product knowledge, store procedures, company policies)
  • Participate and prepare for monthly team meetings
  • Adhere to loss prevention standards.

REQUIRED SKILLS, KNOWLEDGE AND ATTRIBUTES:

  • Minimum 2 years luxury retail experience
  • Sales driven
  • Professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writing
  • RTW experience is a plus
  • Mandarin speaker is a plus
  • Computer literacy a must
  • Be fashion-forward, and have a passion for the fashion/luxury-goods industry
  • Be a team player; pro-active attitude
  • Ability to lift boxes/weights up to 10lbs.


Please email resumes or inquires to Pablo Arellano at: Pablo.Arellano@fendi.com

Friday, April 26, 2019

Christofle – Sales Specialist

Experienced high-end luxury sales needed.

  • Greet customers and execute a fine shopping experience.
  • Log in client information into computer for each visitor and keep contact log for follow up.
  • Help familiarize each person about the history of Christofle and show new items available.
  • Maintain and help keep a professional and clean boutique.
  • Experience in party planning is great asset
  • Team player a must

Please email your resume to Annabella Keihl a.kiehl@christofle.com for consideration.

Monday, March 25, 2019

Kiehl’s Since 1851 – Customer Rep.

Kiehl’s Since 1851 was founded as an old-world apothecary in New York’s Lower East Side neighborhood. From our earliest days, our staff has personalized every contact with a Kiehl’s customer. Our fine formulations have always been made with the most unique natural ingredients found the world over.

Today, we serve customers everywhere with skin and hair care formulas derived from the most unique natural ingredients. By combining tried-and-true methods with the latest innovations from around the world, we assure the high level of quality and efficacy our customers have come to expect from Kiehl’s for more than 159 years.

We have an exciting opportunity to join the Kiehl’s family as Kiehl’s Customer Rep. This position is responsible for achieving individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Responsible for product and brand image presentation while maintaining a neat and organized store.

  • Achieve individual sales goals
  • Effectively execute visual directives, education selling tools and customer service standards
  • Adhere to visual merchandising and housekeeping standards
  • Regular attendance and timeliness for all scheduled shifts
  • 2+ years of specialty retail store experience
  • Willing to working flexible hours, including nights and weekends
  • Highly resourceful, flexible and ability to solve problems in a timely manner
  • High School Diploma or GED required
  • Must be able to work on your feet all day
  • Walk up and down a flight of stairs and/or ladder if necessary
  • Lift up to 25 lbs on a regular basis

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [1] USApplicationAccommodation@support.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.

Please email resume to Stephanie Trevino at strevino@kiehls-usa.com.

Monday, March 18, 2019

The Tot – part time supervisor

Candidate must be sales driven, goal oriented and have a passion for clienteling to further the store’s success. Candidate needs to exhibit a strong sense of leadership with at least 2+ years of sales, preferably a luxury or service driven environment.

Our mission: To be the premier destination that offers trusted advice with mindfully curated safe, non-toxic, innovative and stylish products for conscious parents in a world of overwhelming choice.

Sales Generation

  • Meet and exceed customers’ expectations at all times.
  • Achieve total sales, SPH, UPT and clientele goals on a weekly, monthly, and annual basis.
  • Engage and approach all customers in a timely manner.
  • Build relationships with customers by asking open ended questions to determine merchandise and service needs.
  • Offer brand, product information and merchandise suggestions to wardrobe the customer.
  • Communicate knowledge of current fashion trends and represent the brand to the customer.
  • Thank all customers for visiting our shop.

Customer Service

  • Develop and maintain client lists to generate sales.
  • Maintain and update client books, track personal productivity and take initiative to set appointments to generate business.
  • Build and develop relationships with clients through written and verbal correspondence.
  • Identify special needs of clients and provide appropriate service.

Operations

  • Assist management team in the execution of merchandise presentation and visual direction.
  • Sales floor is replenished in compliance with company policy.
  • Perform housekeeping tasks to ensure the store and stock room are clean and well organized at all times.

Please email resume to allyson.schwartzhoff@thetot.com

Monday, March 18, 2019

The Tot – full time supervisor

Candidate must be sales driven, goal oriented and have a passion for clienteling to further the store’s success. Candidate needs to exhibit a strong sense of leadership with at least 2+ years of sales, preferably a luxury or service driven environment.

Our mission: To be the premier destination that offers trusted advice with mindfully curated safe, non-toxic, innovative and stylish products for conscious parents in a world of overwhelming choice.

Sales Generation

  • Meet and exceed customers’ expectations at all times.
  • Achieve total sales, SPH, UPT and clientele goals on a weekly, monthly, and annual basis.
  • Engage and approach all customers in a timely manner.
  • Build relationships with customers by asking open ended questions to determine merchandise and service needs.
  • Offer brand, product information and merchandise suggestions to wardrobe the customer.
  • Communicate knowledge of current fashion trends and represent the brand to the customer.
  • Thank all customers for visiting our shop.

Customer Service

  • Develop and maintain client lists to generate sales.
  • Maintain and update client books, track personal productivity and take initiative to set appointments to generate business.
  • Build and develop relationships with clients through written and verbal correspondence.
  • Identify special needs of clients and provide appropriate service.

Operations

  • Assist management team in the execution of merchandise presentation and visual direction.
  • Sales floor is replenished in compliance with company policy.
  • Perform housekeeping tasks to ensure the store and stock room are clean and well organized at all times.

Please email resume to allyson.schwartzhoff@thetot.com

Tuesday, March 12, 2019

Veronica Beard – Full Time/Part Time Sales Associate

SUMMARY:

Sales Associates are responsible for assisting customers with their shopping needs and providing them with an exceptional shopping experience. Sales Associates must have knowledge about Veronica Beard merchandise, understand current fashion trends and convey the brand and style.

MAJOR RESPONSIBILITIES:

SALES GENERATION:

  • Assists the customer by wardrobing and selling merchandise that effectively meets and exceeds his/her need.
  • Greets and offers all customers exceptional service.
  • Reacts and follows through to customers’ needs.
  • Achieves selling standards and goals on a consistent basis.
  • Provided merchandise information and current fashion tips to increase sales and customer satisfaction.
  • Represents the fashion and style of Veronica Beard.
  • Utilizes the Client Program and book to develop and build a client base that generates dollars on a consistent basis.

MERCHANDISING/HOUSEKEEPING:

  • Maintains displays, fills in merchandise on sales floor, and assists in floor-set execution.
  • Returns merchandise from fitting room to selling floor.
  • Assists in maintaining cleanliness of store and backroom.
  • Process merchandise shipments, as needed.
  • Replenishes merchandise on a daily basis to ensure all merchandise are represented on the sales floor at all times.

MISCELLANEOUS:

  • Understands and follows all company policies and procedures.
  • Adheres to company guidelines of dependability, including attendance and requirements.
  • Attends Store Meetings.
  • Performs other duties as assigned by store management.

QUALIFICATION REQUIREMENTS:

  • Minimum of 1 year retail service and selling experience.
  • Ability to work flexible schedule including nights and weekends.

EDUCATION and/or EXPERIENCE:

  • High School education or equivalent.
  • Basic math skills for purchase, payment transactions and bank deposits.

FASHION SAVVY:

  • Represents the fashion and style of Veronica Beard.
  • Knowledge of current fashion trends and styles.
  • Appreciation and demonstration of an overall finished fashion look.

OTHER SKILLS and ABILITIES:

  • Strong verbal and communication skills.
  • Strong observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
  • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.

PHYSICAL DEMANDS:

  • Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet.
  • Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds.
  • Reaching above or below shoulder level.

WORK ENVIRONMENT:

  • Maintains a friendly, positive and professional behavior/conduct at all times.
  • Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals.

Please send resumes and inquires to Brittany Evans at brittany@veronicabeard.com.

Monday, March 4, 2019

CHANEL – Fashion Advisor

Through passion for client service and fashion expertise, The Fashion Advisor will consistently provide a superior level of service to clients, increase client conversion and retention, drive business revenue, and inspire brand loyalty. The Fashion Advisor is responsible for the end to end client experience.

Your core responsibilities will be to:

  • Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
  • Optimize the client experience through providing clients with prompt, professional, warm and courteous service
  • Build genuine relationships with clients through thoughtful and consistent outreach
  • Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
  • Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

Who you are:

  • Truly service minded
  • A Fashion expert
  • Passionate about the House of Chanel
  • Team-focused with a desire to collaborate effectively
  • Have at least 3 years of experience in a related field
  • Team-focused

Chanel, Inc. and its U.S. affiliates is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Please send resumes and inquires to Jessica.Gillman@chanelusa.com

Friday, March 1, 2019

CHANEL – Product Manager

The Product Manager is a brand ambassador and business leader focused on delivering extraordinary experiences for internal team and clients. S/he will be responsible for driving the business of his/her respective product category(ies), coaching and managing a team of sales people, and equipping the Boutique Director with critical business knowledge.

Your core responsibilities will be to:

  • Through spending time on the selling floor, coach and inspire team to deliver an elevated client experience for all clients at all times
  • Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork
  • Provide initial and frequent ongoing training and development for all team members, including Chanel savoir faire, product details and service delivery
  • Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
  • Run product category and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned
  • Represent Chanel in the market, developing the client base through community involvement, partnerships with local high profile businesses, as well as social and seasonal events

Who you are:

  • Truly service minded
  • Enjoy interacting with clients and being on the sales floor
  • Passionate about building and managing a high performing team
  • Team-focused with a desire to collaborate effectively
  • Innovative, proactive, and strategic
  • Strong organizational skills and ability to multi-task projects in a dynamic, fast paced environment with shifting priorities
  • Curious and eager to learn
  • Able to lift 15 lbs

Chanel, Inc. and its U.S. affiliates is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Click here to apply.