CAREERS

Monday, November 27, 2023

MARKET – Fine Jewelry Buyer & Selling Specialist

The job of the Fine Jewelry Buyer & Selling Specialist at MARKET is to lead the buying process by managing new and existing fine jewelry accounts and the internal sales team. The buyer is responsible for managing and maintaining all financials associated with the category with a focus on profit and margin growth. This role will work both BOH and on the sales floor to lead the total store team to grow the category.

  • Manage all vendor relationships both existing and new.
  • Maintain budgets for fine jewelry by working directly with management to identify opportunities for margin and sell through improvements.
  • Negotiate terms of buys, profitability, shipping, marketing proposals, and product selection with vendors to ensure optimal product selection is achieved.
  • Prepare materials for key business meetings: vendor appointments, assortment planning, seasonal presentations.
  • Manage the life cycle of inventory by overseeing the order process from start to finish: placing orders, tracking shipments, entering inventory into the system, reporting on sales, performing cycle counts, in season RTV’s, swaps and sales training.
  • Respond to customer feedback and market trends, develop action plans that drive category-specific growth and increased profitability.
  • Work with marketing team to coordinate, lead, produce, and manage marketing opportunities to further drive sales and develop new business for the category.
  • Lead training meetings to educate and empower the sales staff on new and existing inventory.
  • Develop, implement, and oversee new and existing buying processes for the category by teaching and assisting members in all departments where necessary.
  • Work with Director of Operations and accounting team to provide accurate financial reporting for EOM financial reporting.
  • Act as a leader within the team to assist with building, leading, and motivating new team members, and to foster a collaborative and results-oriented work environment that encourages teamwork, creativity, and continuous improvement.

Qualifications:

  • 3 or more years of experience in buying, specifically in fine jewelry.
  • Expert in Excel reporting, both reading and building.
  • Proven leadership and team management skills, with a track record of fostering collaboration and achieving buying goals.
  • Excellent analytical, problem-solving, and decision-making abilities.
  • Exceptional communication and interpersonal skills.
  • Knowledge of Lightspeed POS preferred.

To apply, please email a resume and 3 references to Market@MarketHighlandPark.com.

Monday, November 27, 2023

Goyard – Cashier

Position Overview:
The Cashier is responsible for providing daily sales and operational support to the boutique business and sales team by overseeing POS cashier functions, customer service, as well as administrative operations. This position will work closely with all teams. This position will report to the Operations Supervisor. The ideal candidate will fully embrace Goyard’s values of exclusivity, respect, discretion, and excellence in all aspects of their work.
Cashier functions and Operations:

  • POS maintenance and upkeep
  • Opening and closing procedures; cash management
  • Performance of various POS transactions
  • Restock all necessary supplies for cash wrap and gift wrap area
  • Helps maintain sales floor
  • Adhere to the Goyard USA retail policies and procedures

Client Service:

  • Provide all clients with prompt, attentive and knowledgeable assistance ensuring that the highest service standards are maintained always
  • Ensure compliance with all company policies and procedures including refund policy
  • Complete all transactions accurately and efficiently – including gift wrap
  • Engage clients in appropriate conversation while completing transactions
  • Provide basic store and product information to clients as needed
  • Screen sales calls for retail staff
  • Checks store emails intermittently throughout the day and alerts team members

Administrative

  • Support and assist with back of house and daily boutique operations
  • Update and complete all tracking files used for audit purposes
  • Assist Operations Supervisor in all After Sales procedures
  • Support in updating all marquage tracking files
  • Filing one-year warranty for marquage clients
  • Support daily shipping needs of the boutique: picking merchandise, packing merchandise, preparing shipping labels and coordinating daily pickups
  • Other projects as assigned by Operations Supervisor & Boutique Manager

Inventory Control

  • Communicate merchandise requests and transfers to all boutiques
  • Assist with incoming monthly shipment and product inspections
  • Responsible for maintaining a clean and organized stock room
  • Participate in the bi-annual full inventories and planning
  • Support the Operations Supervisor in conducting cycle counts

Skills Requirements

  • Minimum 1-year experience in a similar position in luxury retail industry preferred
  • Knowledge of in-store retail operations, including customer service, sales, procedures, merchandising, and inventory management
  • Must have a flexible work schedule, including evenings, weekends and holidays.
  • Ability to develop effective partnerships within the team and organization
  • Ability to stand for full 8-hour shift
  • Must have a flexible work schedule, including evenings, weekends and holidays.
  • Intermediate skills in MS Office (excel, word, outlook)
  • Must be able to multi task and work well under pressure
  • High sensitivity to customers experiences and loyalty

For more information or to apply, please email John Skinner at jskinner@goyard.us.

Monday, November 27, 2023

Goyard – Operations Associate

Position Overview:
The Operations Associate is responsible for providing daily operational support to the boutique business and sales team by overseeing an efficient stock room and accurate inventory, as well as administrative operations. This position will work closely with all teams. This position will report to the Operations Supervisor. The ideal candidate will fully embrace Goyard’s values of exclusivity, family and excellence in all aspects of their work.

Administrative

  • Support and assist with back of house and daily boutique operations
  • Update and complete all tracking files used for audit purposes
  • Understand and follow all Goyard policies and procedures
  • Follow up with after sales department on special repair requests and submit to the Paris team
  • Responsible for all daily shipping needs of the boutique: picking merchandise, packing merchandise, preparing FedEx labels and coordinating daily pickups
  • Responsible for updating all marquage tracking files
  • Responsible for updating repair, finish repair, daily operation, inventory movement books
  • Other projects as assigned by Boutique Director

Inventory Management

  • Communicate merchandise requests and transfers to all boutiques
  • Responsible for completing incoming monthly shipment
  • Ensure all inventory is accurately ticketed and put away in a timely manner
  • Conduct daily cycle counts
  • Responsible for maintaining a clean and organized stock room
  • Participate in the bi-annual full inventories
  • Mapping the stock and sales floor for bi-annual inventory

Customer Service

  • Assist with boutique clients’ phone or email inquiries regarding repair and marquage. Provide them with the necessary information
  • Assist the boutique with Doorman / Greeter responsibilities when schedule requires
  • Assist with Cashier responsibilities including wrapping client purchases, organization and processing sales

Skills Requirements

  • Minimum 1-year experience in a similar position in luxury retail industry preferred
  • Knowledge of in-store retail operations, including customer service, sales, procedures, merchandising, and inventory management.
  • Ability to develop effective partnerships within the team and organization.
  • Intermediate skills in MS Office (excel, word, outlook)
  • Must be able to multi task and work well under pressure
  • High sensitivity to customers experience and loyalty
  • Ability to lift and carry boxes up to 40 pounds
  • Ability to stand for full 8-hour shift
  • Must have a flexible work schedule, including evenings, weekends and holidays.

For more information or to apply, please email John Skinner at jskinner@goyard.us.

Monday, November 27, 2023

Goyard – Sales Associate

Position Overview:
This position will report to Boutique Manager. The ideal candidate will be responsible for achieving individual KPI’s and boutique goals and to ensure the client experience is of the utmost quality. They will fully embrace Goyard’s values of exclusivity, respect, discretion, and excellence in all aspects of their work.
Description of Duties

  • Responsible for achieving individual sales goals and KPI’s
  • Assist the Boutique Manager with daily boutique activities – opening and closing procedures
  • Master product knowledge and history, in order to provide the best experience during the selling ceremony
  • Assist Boutique management to achieve annual KPI’s, sales and productivity goals
  • Ensure delivery of the highest standards of client service at all times, including offering beverages and expedited stock retrieval
  • Responsible for visual excellence in boutique at all times keeping with Goyard’s standard of presentation
  • Responsible for assisting the operations team in maintaining stockroom organization and processing monthly shipments
  • Ensure client books are maintained and updated
  • Understand, embrace, and follow all company policies and procedures
  • Be a team player with a positive and pro-active attitude, in order to build cohesion and a collaborative atmosphere within the teams
  • Any other projects as assigned by Boutique Manager

Position Requirements:

  • Minimum 3 years of prior experience in similar position in luxury retail industry
  • Proven track record in achieving sales goals
  • Strong organization and follow-up skills are essential
  • Accuracy, multi-tasking skills and attention to detail required
  • Professional presentation, grooming and excellent interpersonal skills
  • Strong communication skills, both verbal and written
  • Proficient with retail environment equipment (phones, cash registers, security / surveillance systems, etc.) and technologies (CBR.)
  • Intermediate MS Office, Word, Excel, Outlook skills
  • Ability to develop effective partnerships within the team
  • Ability to lift and carry boxes up to 40 pounds
  • Ability to stand for full 8-hour shift
  • Must have a flexible work schedule, including evenings, weekends, and holidays.

For more information or to apply, please email John Skinner at jskinner@goyard.us.

Monday, November 27, 2023

Agua by Agua Bendita – Sales Associate

Agua by Agua Benita is seeking a highly motivated Sales Associate with experience in Ready-to-wear to join our team in Dallas, Texas.

PROFILE:

Our Sales Associates are more client advisors, capable of approaching the customer with great energy, dynamism, and proactivity. We seek individuals with exceptional storytelling abilities, strong interpersonal skills, and a commitment to delivering the agreed-upon results. We want to discover our clients’ needs and offer an exceptional journey at the boutique.

We expect this candidate to be passionate about the brand and its story, capable of learning and expressing all the products’ attributes, and collecting great customer feedback to drive the business. Candidates must be analytical when it comes to problem-solving and must, collectively, be able to offer confidence and stability during a client’s visit. You’ll be the Manager’s right hand; teamwork, respect, and proactivity will be key.

GENERAL TASKS:

  • Store preparation.
  • Exhibition and order.
  • Driving the collection sales.
  • Trainings.
  • Customer in-store experience and service
  • Reports and feedback to the Manager.
  • Client development.

ADDITIONAL INFORMATION:

Agua by Agua Bendita looks to have honored and respectful team members. We respect individuality and trust in the integrity of our collaborators. We promote environments of respect, discipline, and growth. We are committed to offering a great job experience with an in-depth insight into the luxury and retail environment.

For more information or to apply, please email Alejandra Bravo at alejandra@southtonorth.co.

Friday, November 3, 2023

Rag & Bone – Sales Specialist

Sales Associates are integral to the success of the store environment. The ideal candidate possesses a skill set that allows them to anticipate the needs of both their clients and team in order to drive sales and create a consistent and high-quality in-store experience.

Key Roles and Responsibilities

Customer and Brand Experience

  • Support a best in class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling
  • Consistently meet sales and Key Performance metrics as established by Store Management
  • Take ownership for the customer experience in your store by providing customized and personal relationships with each customer/client
  • Understand and exemplify the rag and bone brand philosophy and lifestyle
  • Emulate the brand aesthetic and embody and strong sense of fashion
  • Maintain a one company/one experience perspective in all customer service interactions
  • Provide assistance with floor sets, window changes and other merchandising expectations where necessary

Maintain Operational Excellence

Policy and Procedure

  • Maintain a knowledge and understanding of all Policy and Procedure
  • Adhere to all policies and procedures as outlines by the organization

Stock/Inventory Management

  • Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints

Personal Excellence

  • Consistently act within the core values of rag & bone
  • Appropriately manage conflict with all members of the team and take ownership of your contribution to the overall team
  • Contribute to a positive, fun, professional, productive, and team oriented store atmosphere
  • Contribute to and support company and management initiatives as needed
  • Identify opportunities to support the team in delivering best in class customer service
  • Ability to receive feedback from management and peers

Experience/Capabilities

  • Previous experience in contemporary or luxury fashion sales/clienteling preferred
  • Ability to lift at least 30lbs, carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach, and bend
  • Availability to work per the needs of the business

For more information or to apply, please email Charity Ybarra at charity.ybarra@rag-bone.com.

Wednesday, November 1, 2023

Roller Rabbit – Key Holder

WHO WE ARE:

We are a feel-good company! We strive to feel good by finding the joy in life. To us, it’s the journey, not the destination. We believe feeling good is something to strive for in every area and season of life. It’s our mission to find the magic in every moment. While we resonate with many things, to us, fun, vibrancy and togetherness are the pillars of a feel-good life that represent how we see the world and how our community sees itself. Today’s Roller Rabbit is a full lifestyle brand featuring home goods, loungewear, ready-to-wear, accessories, and, of course, the softest pajamas around!

POSITION SUMMARY:

The Key holder position must drive sales through building and maintaining relationships with our clients, as well as introducing new customers to the Roller Rabbit brand. Must be a result-oriented individual with a genuine passion for fashion, people, and interior design within the retail environment. The position is responsible for providing excellent customer service by engaging and connecting with clients, while maintaining a clean safe shopping environment. This position must execute best practices and follow the brands principles. You will become a part of a dynamic team that strives to grow and develop the brand with enthusiasm, dedication, creativity, and style. In charge if Store Manager or Assistant Manager is not present in store.

SALES GENERATION/CLIENT EXPERIENCE

  • Meet and exceed daily sales targets while providing the highest level of customer service.
  • Demonstrate in-depth product knowledge and communicate product features and benefits during the selling process.
  • Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service.
  • Maintain a keen interest in the fashion industry, interior design, and market trends.
  • Give weekly product feedback to the Store Manager on product selling, customer feedback, etc.
  • Effectively capture and record client contact information in both personal client book and brand database.
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction.
  • Maintain consistent communication with clients for special store activity: new product arrivals, in-store events, and promotions.

OPERATIONS

  • Assist in all operational tasks, including visual merchandising.
  • Opening/Closing responsibility.
  • Keep selling floor and merchandise neat, organized, and stocked.
  • Assist in processing shipment when received.
  • Manage cash register functions with accuracy.
  • Follow all company policies and procedures.
  • Assist in weekly visual merchandising directives.

QUALIFICATIONS

  • Must have at least 1 year of retail experience.
  • Must be able a quick learner
  • An individual who possesses drive, is goal oriented, and has an entrepreneurial outlook.
  • Flexibility and dependability with schedule, including weekends and holidays
  • Must be able to lift 15-20 pounds
  • Great time management and able to handle multiple priorities at once.
  • Strong communication skills, interpersonal skills.
  • Polished and professional demeanor.
  • Must have excellent written and verbal skills.
  • Ability to use Microsoft Office programs.

For more information or to apply, please email Alyssa Pratt at apratt@rollerrabbit.com.

Wednesday, November 1, 2023

MARKET – Full-Time Sales Associate

MARKET is a women’s concept boutique housing a finely curated selection of clothing, accessories, fine jewelry, and home décor in addition to 2 rotating incubator spaces. We are currently seeking a full-time sales associate to join our growing team.

Responsibilities:

  • Meet and exceed daily and monthly sales goals by utilizing provided sales tools and maximizing client relationships
  • Ability to build and foster new client relationships while maintaining existing clientele
  • Seek product knowledge to build your expertise and provide honest and confident feedback to customers
  • Maintain visual and store standards

Qualified Candidates:

  • 2+ years of luxury retail experience or equivalent sales experience.
  • Basic retail math skills
  • Ability to read, work and report in Excel
  • Self-motivated and goal-oriented with strong attention to detail and ability to multi-task
  • Outgoing and enthusiastic; with excellent communication skills and the ability to thrive in a team environment

Candidates must be flexible with scheduling. Weekend work is required. Competitive compensation and benefits will be provided.

For consideration, please email your resume and three references to Market@MarketHighlandPark.com.

Monday, October 9, 2023

Jimmy Choo – Full Time Sales Associate

  • Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community
  • Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)
  • Maintain a high level of product knowledge
  • Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all times
    • Sales standards
    • Cash wrap standards
    • Client book management
    • Inventory management
    • Customer and After Sales service
  • Help clients make selections and assist in the try-on process
  • Ensure compliance with all company policies, procedures and directives
    • Attendance / Reporting for Work (Ulti-Pro) – clocking in and out
    • Navigating through UltiPro Portal
    • Uniform and Grooming Standards
    • Lunch and Afternoon Breaks
    • Lockers
    • Organization at the workplace
    • Requests for Time Off: Benefits — Sick Days, Vacation Days, Personal Days / Schedule Requests
    • End-of-Day Procedures (i.e. bag checks)
  • Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including:
    • Phone calls and emails
    • Thank you letters
    • Shipping merchandise out-of-town
  • Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)
  • Proactively identify and pursue opportunities to achieve financial targets and increase sales
  • Assist with inventory and special projects as needed
    • Associates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping / Receiving tasks
  • Ensure visual standards are maintained at all times
  • Understand the terminology associated with Jimmy Choo shoes and accessories
  • Be proficient with the register system(s)
  • Merchandise product

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

For more information or to apply, email Petrushka Dickson at petrushka.dickson@jimmychoo.com or click here.

Tuesday, August 8, 2023

The Juice Bar – Retail Specialists

The Juice Bar is Hiring!

Retail Specialists

  • Signing Bonuses
  • Competitive Wages
  • Flexible Schedules
  • Friendly Environment
  • Healthy Benefits

Please contact:
Tom Hennings
214-244-3270
Tom@dallasjuicebar.com