CAREERS

Friday, June 11, 2021

Trina Turk – Operations Associate

Job Summary:

Responsible for the flow of merchandise from the point of delivery to the sales floor. Responsible for receiving, unpacking, processing, organizing, and storing merchandise. Ensure that products are easily accessible, visually appealing, and constantly available. Assist in enhancing the brand image of both the products and the store and positively impacting the customer experience.

Essential Duties and Responsibilities:

  • Contribute to the profitability of the retail operation by receiving, handling, and helping to manage the inventory of merchandise and supplies in a timely and organized manner.
  • Check incoming and outgoing merchandise and supply deliveries for accuracy, verifying that quantities received match bills of lading, purchase orders and other documents.
  • Open each incoming shipment, initial transfers/packing slips.
  • Safely stage incoming shipments and maintain ongoing and proactive communication with key partners about new arrivals, order overages and shortages and delivery delays.
  • Participate in formal periodic inventory audits, external transfers, damaged merchandise and returns.
  • Decrease store shrinkage by researching inventory discrepancies and report suspicious activates to the store manager.
  • Ship merchandise and supplies in and out of inventory to internal locations in a timely manner.
  • Provide timely communication about transfers and shipping with corporate and store locations via e-mail including transfer numbers and tracking information.
  • File all paperwork from incoming/outgoing shipments in the appropriate binders under monthly tabs.
  • Assist with changing light bulbs on the sales floor and in the stock room.
  • Notify store manager when inventory levels are low in bags/garment bags/tissue paper and other supplies.
  • Organize stock room by size and collection, reprint tags when needed and change out plastic hangers when broken. Ensure that accurate labeling, logical placement, neat arrangements, and cleanliness are maintained.
  • Demonstrate ownership, accountability, and initiative.
  • Prepare packages for external shipment.
  • Record all time worked accurately, promptly, and honestly.
  • Follow all loss prevention policies and producers.
  • Maintain a balance between service and daily tasks.

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Contacts and Relationships:

Internal Customers:

  • Store Manager and Assistant Manager
  • Sales Associates
  • Corporate Retail Department
  • Corporate Warehouse

External Customers and Suppliers:

  • Store Customers
  • Shipping Vendors

Accountability:

  • Reports to Store Manager

Qualifications and Guidelines:

  • Strong organization, multi-tasking and versatility, communication and attention to detail
  • Positive attitude and cooperative nature
  • Self-motivated

Experience/Training/Education:

  • Previous warehouse, logistics, stock, receiving, inventory or retail experience required
  • High School Diploma or equivalent

Physical Requirements/Working Conditions:

  • Ladder climbing
  • Lifting up to 50 pounds without assistance
  • Bending, twisting, reaching, pushing, pulling and performing repetitive motions
  • Standing and walking for up to 8 hours
  • Moving large quantities of merchandise

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Specific vision abilities required by this job includes close vision and ability to adjust focus.
  • The noise level in the work environment is usually minimal.

For more information or to apply, please contact Donna Bayles at dbayles@trinaturk.com.

Wednesday, May 19, 2021

Valentino – Temporary Operations Associate

Job Purpose:
Partner with the retail store management team, in support of operational tasks such as omni order fulfillment, product search and other sales support action resulting in completing sale. Support BOH (back of house) organization and inventory control activities. And consistently supporting the brand by driving operational excellence in the stores to elevate customer experience and drive store productivity.

Duties and Responsibilities:

  • Contribute to the product flow process in the store by receiving daily shipments and distributing to the sales floor as directed to ensure the sales team provides a timely and iconic client experience for all customers.
  • Performs miscellaneous inventory related duties as needed
  • Ensures receiving area is clean and organized
  • Support Operations team in proper check-in of merchandise referencing paperwork for accuracy of shipment (size, color, description),
    examine for damaged items and record discrepancies
  • Contribute to Omni sale fulfillment by accurately picking product to the order, performing quality control to ensure product is in sellable
    condition in line with company standards and directive. Be attentive to fulfillment timeline and support management team to uphold 95% fulfillment requirement.
  • Raise any issues and/or concerns to the Store Manager and or Operations team and taking appropriate action in a sensitive and timely manner.
  • Ensure proper organization and accessibility of merchandise broken down by the back-of-house floor set model.
  • Be knowledgeable of stock including quantity, what the product is made of, how many units are on hand, what is selling and what is not.
  • Support floor moves and ensure selling floor is stocked throughout the day.
  • Support process the receipt and movement of goods through SAP and any necessary paperwork in a timely and effective manner.
  • Ensure effective support is in place for the shop floor, bringing products to and from the stock room/warehouse enabling the sales team to
    deliver an enhanced brand experience.
  • Collecting altered garments for customers and transferring garments to other stores as required.

Qualifications & Skills:

  • Ability to navigate web-based programs
  • Ability to perform a frequent repetitive movement– carrying items, bending, stretching, reaching, lifting
  • Experience as a stock associate in a luxury customer-driven retail environment beneficial, but not required
  • Excellent interpersonal and organization skills

Working Conditions:
Work is performed largely in a pleasant store environment with minimal chance for personal injury and moderate noise level. There may be occasions when the work environment is stressful. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the position as required by applicable law.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position as required by applicable law. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel, among other things, objects, tools, PC keyboard or controls; reach with hands and arms, and talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to stoop, kneel, and or crouch. The employee will need to lift box[es] of receipt paper and other supplies that may weigh in excess of 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Please send resume or inquiries to Tyler Catlett at: jonathan.catlett@valentino.com.

Wednesday, May 19, 2021

La Vie Style House – Part-Time Sales Associate

La Vie Style House is currently seeing a Part-Time Sales Associate to join its flagship store in Highland Park Village.

About the Brand
La Vie is French for the life and our brand is a way of life. We are a one size fits all brand. We have flown all over the world sourcing vintage and avant-garde fabrics to create these one-of-a-kind pieces. We have curated magical caftans and wrap dresses to transition from lounging at the pool by day to partying by night. If your look is chic and effortless, you have come to the right place! A widow and a newcomer to Dallas walk into a bar…a Pilates bar class and become instant friends! In 2013 that is exactly what happened to Lindsey McClain and Jamie Coulter bonding over their shared love of fashion. Both had worked in the fashion industry and were ready to start a new venture together. With their mutual affinity for vintage clothing, and cool effortless pieces La Vie Style House was born. A curated collection of playful one size fits all caftans and wrap dresses. The in-thing to be styled from day-to-night.

The Job
The ideal candidate should possess an energetic, confident personality anchored by a strong work ethic, and must value working in a team-oriented and fast-paced environment. Qualified candidates should also be driven and sales goal-oriented, and most importantly they should value the importance of building and maintaining client relationships while providing world-class customer service. Lastly, interested candidates should have a strong sense of style and ample knowledge of the brand.

Position Requirements

  • Minimum 1-2 years of related experience
  • Bachelor’s degree preferred, but not required
  • Must have excellent written and verbal communication skills
  • A flexible schedule with the availability to work weekends and some holidays
  • Great time management and able to handle multiple priorities at once
  • Must be able to lift, carry objects weighing up to 15 pounds when
    merchandising sales floor

Pay
Competitive compensation will be provided. A generous employee discount will be provided.

Please send resume or inquiries to: Edwardo@laviestylehouse.com.

Tuesday, May 18, 2021

Rag & Bone – Full-Time Sales Support

rag & bone is seeking a full-time Sales Support to join our Dallas location.

Sales Support Associates support both the back of house and front of house operational functions. Back of house functions include, but are not limited to, unpacking/packing shipments, organizing the stock room, answering phones, and understanding and executing operational policies/procedures. Front-of-house activities flex between greeter, runner, cashier, phone answering, and whatever else the store requires. Sales Support Associates support an efficient product flow as well as a best-in-class customer service experience.

For more information or to apply, please visit the rag & bone careers page or email keenan.barrett@rag-bone.com.

Thursday, April 8, 2021

MARKET – Full-Time Sales Associate

MARKET boutique is presently seeking a candidate to join our sales team.

MARKET is a multi-brand lifestyle boutique. The store houses a finely curated selection of clothing, accessories, fine jewelry, and home décor with the retail mix embracing Highland Park Village’s varied traits of style, glamour and approachability.

Qualified candidates should have a minimum of 2 years of experience in luxury retail, with a strong knowledge in fine jewelry. Candidates should also be driven and goal-oriented and value the importance of developing and maintaining client relationships while providing excellent customer service.

Candidates must be flexible with scheduling and able to work weekends.

Competitive compensation and benefits will be provided.

Please email resumes or inquires to Mary@MarketHighlandPark.Com.

Monday, April 5, 2021

Roller Rabbit – Keyholder

POSITION SUMMARY:

The Keyholder position must drive sales through building and maintaining relationships with our clients, as well as introducing new customers to the Roller Rabbit brand. Must be a results-oriented individual with a genuine passion for fashion, people, and interior design within the retail environment. The position is responsible for providing excellent customer service by engaging and connecting with clients, while maintaining a clean safe shopping environment. This position must execute best practices and follow the brands principles. You will become a part of a dynamic team that strives to grow and develop the brand with enthusiasm, dedication, creativity, and style. In charge if Store Manager or Assistant Manager is not present in store.

SALES GENERATION/CLIENT EXPERIENCE

  • Meet and exceed daily sales targets while providing the highest level of customer service.
  • Demonstrate in-depth product knowledge and communicate product features and benefits during the selling process.
  • Build and maintain a loyal client base and retain customer loyalty by providing clients with personalized service.
  • Maintain a keen interest in the fashion industry, interior design, and market trends.
  • Give weekly product feedback to the Store Manager on product selling, customer feedback, etc.
  • Effectively capture and record client contact information in both personal client book and brand database.
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction.
  • Maintain consistent communication with clients for special store activity: new product arrivals, in-store events, and promotions.

OPERATIONS

  • Assist in all operational tasks, including visual merchandising.
  • Opening/Closing responsibility.
  • Keep selling floor and merchandise neat, organized, and stocked.
  • Assist in processing shipment when received.
  • Manage cash register functions with accuracy.
  • Follow all company policies and procedures.
  • Assist in weekly visual merchandising directives.

QUALIFICATIONS

  • Must have at least 1 year of retail experience.
  • Must be able a quick learner and able to work in a fast pace environment with sense of urgency.
  • An individual who possesses drive, is goal oriented, and has an entrepreneurial outlook.
  • Flexibility and dependability with schedule, including weekends
  • Must be able to lift 15-20 pounds
  • Great time management and able to handle multiple priorities at once.
  • Strong communication skills, interpersonal skills.
  • Polished and professional demeanor.
  • Must have excellent written and verbal skills.
  • Ability to use Microsoft Office programs.

Please email resumes to apratt@rollerrabbit.com.

Monday, February 8, 2021

Alice + Olivia – Sales Supervisor

TITLE: SALES SUPERVISOR
REPORTS TO: STORE MANAGER/ASSISTANT MANAGER

Sales Supervisor is responsible for driving the business as an active member of the sales team to ensure business growth and profitability, while exhibiting a strong sense of leadership. The Sales Supervisor will partner with management and sales team to enhance overall customer experience. Sales Supervisor will support Assistant and Store manager in the training and development of sales team.

COMPETENCIES:

  • Customer focus
  • Drive for results
  • Team player
  • Time management
  • Personal credibility

RESPONSIBILITIES:

  • Meet personal and store sales goals
  • Assist in the tracking, monitoring, and communication of business results
  • Develop and maintain long lasting client relationships by establishing a returning client base
  • Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
  • Personally maintain a UPT above company standard of 2.0 and develop staff to do the same
  • Satisfy company KPI requirements
  • Ensure that each customer receives outstanding customer service
  • Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
  • Ensure image and grooming standards are professional and reflective of the brand image
  • Implement and maintain all merchandising directives to company standard
  • Monitor organization and upkeep of both the front and back of house
  • Encourage associates to take ownership of their sales performance
  • Responsible for knowing and executing daily operations of opening and closing procedures

To apply, please send your resume to Celeste Humbert at celeste.humbert@aliceandolivia.com.

Monday, December 21, 2020

CHANEL – Fashion Advisor

Dallas, TX | Fashion Advisor

We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique’s leadership.

The Impact You Can Create At CHANEL:

  • Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
  • Optimize the client experience through providing clients with prompt, professional, warm and courteous service
  • Build genuine relationships with clients through thoughtful and consistent outreach
  • Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
  • Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

You Are Energized By:

  • The history and heritage of The House of CHANEL
  • Being truly service minded
  • Utilizing your fashion expertise to inspire others
  • Building collaborative partnerships and relationships in a team-focused environment
  • Fostering a meaningful client experience centered around inclusion and connection
  • Appreciation for art, beauty and luxury

Position Requirements:

  • Minimum 3 years of related experience
  • Minimum High School Diploma
  • Ability to lift 15 lbs.
  • A flexible schedule with the ability to work late nights, weekends and some holidays

For more information or to apply, click here.

Tuesday, October 13, 2020

HADLEIGH’S – SHOP APPRENTICE

Why Hadleigh’s:
Hadleigh’s was founded by husband and wife clothing designers, Ed and Gable Shaikh, as a sartorial men’s and womenswear brand in 2009. For more than a decade, the Shaikhs have worked relentlessly to provide the finest luxury clothing collections, sourcing exquisite textiles from around the world, and partnering with the most talented artisans in Europe. Even from the brand’s quaint beginnings in the Shaikh’s home, the most minute details of each garment are taken into account with nothing less than an exceptional finished product being acceptable. The final result: impeccably designed clothing, with a personal touch, for the modern lifestyle.
In addition to their penthouse tailoring studio on Madison Avenue in New York City, a larger, newly redesigned women’s boutique opened in July 2019 adjoining their upstairs men’s atelier in prestigious Highland Park Village in Dallas, Texas.

The Opportunity:
As an apprentice for Hadleigh’s, working directly under the brand’s founders and creative designers, you will receive invaluable first hand experience in communicating a burgeoning brand’s mission and serving as an ambassador of the entire customer experience. You will help engage and build a relationship with customers from around the world, relaying Hadleigh’s core values and brand themes while creating an atmosphere of superior service, passion and enthusiasm for the highest quality garments available. You will maximize sales through retail operational excellence, an existing book of clients, learning the intricacies of the entire creative and retail fulfillment process, and work to support the overall store visual and image, and help with fulfilling retail support needs for the women’s and men’s retail teams.

How You Will Contribute:

  • Demonstrate an entrepreneurial mindset in developing the business
  • Provide memorable luxury in-store customer service experience and cultivate client relationships
  • Consult with customers to discover their needs by exploring customer preferences and occasions for which the customers are shopping
  • Anticipate customers expressed and unexpressed needs and wants and responds appropriately to exceed customer expectations
  • Create opportunities for customers to experience multiple Hadleigh’s products
  • Promote Hadleigh’s bespoke customization services as part of the selling repertoire where appropriate to meet the customer’s current and/or future needs
  • Cultivates future customer connections (after-sales activities including thank you notes and follow-up phone calls)
  • Take ownership of resolving customer issues or complaints with empathy
  • Drive and perform onsite audits of store physical inventories
  • Develop progressively in-depth knowledge of Hadleigh’s products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits
  • Actively communicate customer, product and other store information within the store team to ensure customer and business needs are met
  • Adhere to Hadleigh’s store operations and time and attendance policies and standards, including working Saturdays and holidays

Who You Are:

  • Have a minimum of 2 years of experience in retail and/or design industry
  • Desire to invest and grow with a brand long-term
  • Committed to learning all facets of clothing design and the luxury retail industry
  • Ability to self-learn and self-develop
  • Passionate about impeccable service and style
  • Generates customer delight
  • Proactively pursues opportunities to build client relationships
  • Enthusiastically supports at all levels of the retail process
  • Proficient with digital technology
  • Excellent written and verbal communication skills

Join the Hadleigh’s team and apply by emailing shop@hadleighs.com.

Tuesday, October 13, 2020

HADLEIGH’S – SALES ASSOCIATE

Why Hadleigh’s:
Hadleigh’s was founded by husband and wife clothing designers, Ed and Gable Shaikh, as a sartorial men’s and womenswear brand in 2009. For more than a decade, the Shaikhs have worked relentlessly to provide the finest luxury clothing collections, sourcing exquisite textiles from around the world, and partnering with the most talented artisans in Europe. Even from the brand’s quaint beginnings in the Shaikh’s home, the most minute details of each garment are taken into account with nothing less than an exceptional finished product being acceptable. The final result: impeccably designed clothing, with a personal touch, for the modern lifestyle.
In addition to their penthouse tailoring studio on Madison Avenue in New York City, a larger, newly redesigned women’s boutique opened in July 2019 adjoining their upstairs men’s atelier in prestigious Highland Park Village in Dallas, Texas.

The Opportunity:
As a sales associate for Hadleigh’s, working with the brand’s founders and creative designers, you will receive invaluable first hand experience in communicating a brand’s mission and serving as an ambassador of the entire customer experience. You will help engage and build a relationship with customers on the floor, relaying Hadleigh’s core values and brand themes while creating an atmosphere of superior service, passion and enthusiasm for the highest quality garments available. You will maximize sales through retail operational excellence, an existing book of clients, learning the intricacies of the entire creative and retail fulfillment process, and work to support the overall store visual and image, and help with fulfilling retail support needs for the women’s and men’s retail teams.
Hadleigh’s boutique associates are responsible for offering customers the highest level of sophistication and service.

How You Will Contribute:

  • Provide memorable and approachable luxury in-store customer service experience and cultivate client relationships
  • Consult with customers to discover their needs by exploring customer preferences and occasions for which the customers are shopping
  • Anticipate customers expressed and unexpressed needs and wants and responds appropriately to exceed customer expectations
  • Demonstrate an entrepreneurial mindset in developing the business
  • Create opportunities for customers to experience multiple Hadleigh’s products
  • Promote Hadleigh’s bespoke customization services as part of the selling repertoire where appropriate to meet the customer’s current and/or future needs
  • Cultivates future customer connections (after-sales activities including thank you notes and follow-up phone calls)
  • Take ownership of resolving customer issues or complaints with empathy
  • Drive and perform onsite audits of store physical inventories
  • Develop progressively in-depth knowledge of Hadleigh’s products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits
  • Actively communicate customer, product and other store information within the store team to ensure customer and business needs are met
  • Adhere to Hadleigh’s store operations and time and attendance policies and standards, including working Saturdays and holidays

Who You Are:

  • Have a minimum of 3 years of experience in retail, preferably sales
  • Comfortable interacting with clients and working on a small team
  • Ability to self-learn and self-develop
  • Passionate about impeccable service and style
  • Generates customer delight
  • Proactively pursues opportunities to build client relationships
  • Enthusiastically supports at all levels of the retail process
  • Proficient with digital technology
  • Excellent written and verbal communication skills

Join the Hadleigh’s team and apply by emailing shop@hadleighs.com.