Goyard – Sales Associate

Position Overview:
This position will report to Boutique Manager. The ideal candidate will be responsible for achieving individual KPI’s and boutique goals and to ensure the client experience is of the utmost quality. They will fully embrace Goyard’s values of exclusivity, respect, discretion, and excellence in all aspects of their work.
Description of Duties

• Responsible for achieving individual sales goals and KPI’s
• Assist the Boutique Manager with daily boutique activities – opening and closing procedures
• Master product knowledge and history, in order to provide the best experience during the selling ceremony
• Assist Boutique management to achieve annual KPI’s, sales and productivity goals
• Ensure delivery of the highest standards of client service at all times, including offering beverages and expedited stock retrieval
• Responsible for visual excellence in boutique at all times keeping with Goyard’s standard of presentation
• Responsible for assisting the operations team in maintaining stockroom organization and processing monthly shipments
• Ensure client books are maintained and updated
• Understand, embrace, and follow all company policies and procedures
• Be a team player with a positive and pro-active attitude, in order to build cohesion and a collaborative atmosphere within the teams
• Any other projects as assigned by Boutique Manager

Position Requirements:

• Minimum 3 years of prior experience in similar position in luxury retail industry
• Proven track record in achieving sales goals
• Strong organization and follow-up skills are essential
• Accuracy, multi-tasking skills and attention to detail required
• Professional presentation, grooming and excellent interpersonal skills
• Strong communication skills, both verbal and written
• Proficient with retail environment equipment (phones, cash registers, security / surveillance systems, etc.) and technologies (CBR.)
• Intermediate MS Office, Word, Excel, Outlook skills
• Ability to develop effective partnerships within the team
• Ability to lift and carry boxes up to 40 pounds
• Ability to stand for full 8-hour shift
• Must have a flexible work schedule, including evenings, weekends, and holidays.

For more information or to apply, please email gdl_operations@goyard.us.