MARKET – Store Manager

MARKET is a women’s concept boutique housing a finely curated selection of clothing, accessories, fine jewelry, and home décor in addition to 2 rotating incubator spaces. We are currently seeking a full-time Store Manager who is a dynamic forward thinker with the ability to motivate and lead a team while managing a fast-paced and growing business.

Responsibilities:

• Meet and exceed monthly sales goals by empowering, developing, motivating, and working alongside your team.
• Hire, manage, train, and retain quality sales associates.
• Deliver, track, and manage sales associates’ performance by their daily, weekly, and monthly sales goals.
• Develop new ways of connecting with clients, gaining client loyalty and retention.
• Practice and teach client development to the team.
• Set an example of exceptional customer service by modeling the desired customer service behavior and coaching the staff to achieve the same results.
• Always maintain and enforce a high level of visual merchandising and housekeeping standards in the store.
• Monitor and oversee personal shopping program working closely with the sales staff to utilize this program for overall sales growth.
• Perform daily opening and closing procedures including daily paperwork reconciliation and other operational tasks working closely with Director of Operations.
• Create foot traffic through community involvement, working with the Marketing Manager on in-store events and activations.
• Create, manage, and communicate the monthly schedule for all FOH team members monitoring hours and PTO ensuring employees are not running into overtime.
• Work directly with HR to reconcile hourly employee’s time sheets.
• Enforce company policies and procedures.
• Protect store assets and inventory.

You will excel in this role if you are:

• A self-starter with an entrepreneurial mindset.
• Forward thinking, creative and strategic in problem solving.
• Performs best when working alongside your team.
• An overachiever who goes above and beyond when tasked with a project.
• Able to identify areas of weakness, create and implement action plans to strengthen these areas.
• Strong in performance management and team development.
• Customer Service driven with the ability to sell and a passion for styling.
• Acute attention to detail.
• Strong communication skills both written and verbal.
• Technologically savvy with the ability to use our current POS system and data to further drive business and arm your team with information to grow sales.
• Strong understanding of retail math.
• Able to create, read and work in Excel.

2 Years of Retail Management or equivalent experience is required. Weekends and some holidays are required.

For consideration, please email your resume and three references to Market@MarketHighlandPark.com.